Posts Tagged ‘Microsoft Teams’

An Introduction of Azure Sentinel

An Introduction of Azure Sentinel Microsoft Sentinel is a solution for a variety of issues including intelligence analysis, detecting uncovered threats, investigating suspicious activity, enterprising monitoring, and rapid response. Sentinel is a Security Information and Event Management (SIEM) and Security Orchestration, Automation, and Response (SOAR) service in the cloud. Today, I will discuss Azure Sentinel’s […]

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Using Microsoft Teams: Utilize Chats, Meeting Chats, & Posts

This blog is the third and final in a three-part series tackling how to set up and use Microsoft Teams for a project. Chats, Meeting Chats, and Channel Posts are all excellent methods of communication within Microsoft Teams. However, there is often confusion amongst project teams of when it is appropriate to use each feature. […]

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Using Microsoft Teams: Set Up and Organize Teams Channels for Your Project

This blog is the first in a three-part series tackling how to set up and use Microsoft Teams for a project. Maintaining good communication is crucial to project success. One of the best tools to facilitate regular communication amongst your project team is Microsoft Teams. In this post, we’ll cover a useful way to set […]

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Using Microsoft Teams: Write Effective Teams Posts

This blog is the second in a three-part series tackling how to set up and use Microsoft Teams for a project. So you’ve posted a message in Teams and you’re asking yourself, why hasn’t anyone responded? It might be that your messaging isn’t clear, or the right people don’t even know that you’re addressing them. […]

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Configure your Microsoft Teams Integration with Amazon Connect through PACE

Today, many businesses depend on Microsoft Teams for internal communications and Amazon Connect for their contact center, making it challenging for agents to accept queued calls and simultaneously answer internal calls in Teams. Suppose there is no status synchronization between the two solutions. In that case, this behavior could significantly impact several levels, such as […]

Microsoft Ignite Fall 2021

12 Microsoft Ignite Announcements (Fall 2021)

November 2-4 marked the second Ignite of 2021, bringing so many announcements and captivating the Microsoft community with a flood of “new”. From seemingly small quality of life changes to holistic new apps and experiences, this fall edition of Microsoft Ignite 2021 introduced plenty to talk about! Sifting through the mass of excitement, I’ve settled […]

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PACE New Features: Microsoft Teams Transfers, Canned Responses, and More!

Perficient’s Amazon Connect Experience (PACE) solution amplifies the power of Amazon Connect with several added features and managed services. As we continue to develop and customize our software to your needs, we will post blogs with new features and processes we have added, changed, or fixed. To learn more about PACE, visit our dedicated landing […]

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Microsoft Teams Updates (October 2021)

It’s October! Temperatures are dropping, the sun is setting earlier, and sweaters are making their great return. Fall is here, and so are some great new Microsoft Teams updates, many of which you can already start using today! Jump to: Meetings Chat & Collaboration Management Frontline Workers Meetings Present from PowerPoint to Teams Presenting your […]

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PACE New Features: Microsoft Teams Integration, Call Me Now Widget, and More!

Perficient’s Amazon Connect Experience (PACE) solution amplifies the power of Amazon Connect with several added features and managed services. As we continue to develop and customize our software to your needs, we will post blogs with new features and processes we have added, changed, or fixed. To learn more about PACE, visit our dedicated landing […]

2021 Microsoft Partner of the Year Finalist Healthcare Award

Perficient Named as a 2021 Microsoft Healthcare Partner of the Year Finalist

Microsoft recently announced the finalists and winners of its 2021 Partner of the Year Awards. We’re delighted to share that Perficient was recognized as a finalist for the Healthcare Partner of the Year Award. This honor positions Perficient among a global field of top Microsoft partners that have demonstrated excellence in innovation and implementation of […]

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Microsoft Teams Updates (July 2021)

Welcome to July! Microsoft has a cornucopia of updates across various areas of Teams: Meetings, calling, chat and collaboration, management, and security! In this blog, we’ll cover some of the latest and greatest announcements announced last month, many of which you can start using today! Meeting Updates Attendance Dashboard Now as a meeting organizer, whenever […]

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Automate Everything: Creating a Team using a Power Automate and Microsoft Forms

The Automate Everything series was written by Rebekah Williamson and Taylon Hammons With Microsoft Forms and Power Automate, you can automate the creation of Teams channels and make life simpler for you and your Teams administrator.  This tutorial guides you through a workflow that captures a new Teams request and sends it for approval. Create your Microsoft […]

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