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Posts Tagged ‘Amazon Web Services’

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Perficient’s Amazon Connect Team – Mike Nolan

As a member of the Amazon Web Services Partner Network, Perficient combines cloud expertise with the power of AWS to enable quick access to innovative technologies. This allows our clients to spend more time on their core business competencies and less time worrying about the technology behind it. A product within the Amazon Web Services […]

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Reducing App Development Build Time by 75% with Cloud

The following is the fifth blog in a series about why businesses are moving to the cloud to modernize and improve business performance. Thus far in this series, we’ve examined the state of cloud and how cloud enables innovation, including with a case study in cloud automation, with speed and agility. In this blog, we’ll […]

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Automation with AWS for WordPress, Drupal & Magento Applications

Objective Automatic installation and configuration solutions for WordPress, Drupal, and Magento applications using AWS CloudFormation infrastructure orchestration and content management tools like Puppet, Ansible, or Chef. The infrastructure as code (IaC) solution should follow architecture best practices such as setting up the database in a private segment, secure authentication, and provisioning. It should also have […]

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How to Choose a Container Management Platform

The following is the fourth blog in a series about software containers and Kubernetes, and their importance in modern application delivery. In our last blog in this series, we examined the importance of utiziling a container management platform. In this blog, we’ll go further in depth on the multiple options you have when adopting a […]

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How to Host a Static Website on AWS’s Amazon S3

Nowadays mostly everyone probably knows what Amazon Web Services (AWS) is, right? AWS is a secure cloud services platform offering compute power, database storage, content delivery, and other platform services such as infrastructure as a service, platform as a service, and software as a service functionalities to help fulfill business needs. AWS itself provides a […]

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Kubernetes and AWS EKS Service: The Basics

What is Kubernetes? In simple words, it is an open source tool for managing high-scale containerized environments, deployments, auto scaling, etc. It was originally created by Google engineers to manage their billions of application containers and auto-deployment processes. After a while, it was given to the Cloud Native Computing Foundation (CNCF), part of the Linux […]

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Big Data Bootcamp by the Beach: An introduction

This is a little story about nothing ventured; nothing gained. One day, I got a LinkedIn message asking if I would like to teach a Big Data Bootcamp at an event for the Universidad Abierta Para Adultos in Santiago de Caballeros, República Dominicana. Luis didn’t know me; he just saw my profile and saw that I’ve been […]

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Data Strategy Framework: Handle with CARE

As Gartner predicted, artificial intelligence is emerging as a core business and analytical competency. Although information is still not recognized as a line item in a corporate balance sheet (data as an asset), it is still a strategic asset that can drive business value.  Therefore, it’s important to have data strategy framework in place. On […]

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Trend Tuesday: Playing Ball with Amazon Web Services (AWS)

March has arrived, which means besides the excitement of March Madness and basketball, baseball is back! With teams gathering in Florida and Arizona for Spring Training and being optimistic to win this years’ World Series, some are looking to technology to help bolster their chances of winning. One interesting case in point comes from our […]

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Discovering AWS Data Migration Service

Pete – “This year we have the budget to replace our existing data replication technology.” Harry – “Good to hear. Have you evaluated any tools or services?” Pete – “I recently attended an Amazon Web Services (AWS) seminar hosted by our cloud services team. They showcased many managed and core compute services. Harry – You […]

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Recapping AWS Re:Invent 2017

Amazon Web Services revealed some banner achievements and announcements in Las Vegas last week, revealing numerous infrastructure, cloud, and development tools that will further innovation in 2018. Over two days, CEO Andy Jassy and CTO Werner Vogels dazzled the crowd with customer case studies, new products, and innovative concepts. Vogels’ keynote is embedded below. With […]

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Recap: Re:Invent Keynote Day 1

Thousands of developers, technologists, and business leaders are in Las Vegas this week for Amazon Re:Invent. Our leadership are on the show floor demonstrating our Amazon Web Services (AWS) competencies and sharing the successes of our customers over the past year. It’s also a big week for AWS as they announce numerous additions to their […]

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Perficient Achieves Amazon Web Services Advanced Tier

With AWS Re:Invent on the horizon from November 27 to December 2, we are proud to announce that we have achieved Advanced Tier for our Amazon Web Services partnership. The achievement is a result of our participation in the Amazon Web Services (AWS) Amazon Partner Network Consulting Partner (APN) program, which enables technology consulting firms […]

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Process Amazon Connect self-service data with Lambda and SES

In this blog post, we process data collected through a self-service Amazon Connect Contact flow and deliver results in an email. My previous article shows how to configure Amazon Connect and Amazon Lex to create a Self-service Contact Center experience. Assuming the first part is done, it is time to process the data using a Lambda function. As the […]

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Self-service Contact Center with Amazon Connect and Amazon Lex

In this blog post we show you how to integrate Amazon Connect with Amazon Lex to provide a self-service call center experience. Amazon Connect is a cloud-based contact center solution, very quick to deploy, configure and simple to use. The following 80-second recording illustrates a call to an Internal Help desk, to automatically open a service ticket […]

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Monitoring Amazon Connect with Cloudwatch

Amazon Connect integrates with CloudWatch to provide monitoring capabilities for various contact center metrics.  Here is an article providing more details: Monitoring Cloudwatch In this blog post we add more details on some contact center metrics that are not yet documented, and how to trigger them. As noted in the article, Amazon Connect integrates with CloudWatch […]

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Set up an emergency message within Amazon Connect using Dynamodb

Amazon Connect makes use of queue specific hours of operations to route callers based on the time and day of the week.  It’s an excellent feature to use for any call center that has regular operation hours or dedicated shifts. However, a preconfigured calendar doesn’t work very well for unpredictable events. In case your supervisors […]

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Discover Innovation with Perficient at AWS re:Invent this November

The use cases for cloud, DevOps, and application development continue to grow and transform all industries. With the arrival of artificial intelligence (AI), machine learning (ML), big data, and the Internet of Things (IoT), technology leaders are exploring the art of possible. The possibilities of the future come together this Fall with the Amazon re:Invent, […]

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How To Connect Your Android Phone To Your AWS-Based VPN Server

In my previous post, How to Set Up Your Own VPN Server Using Amazon Web Services, we set up and configured an OpenVPN server using Amazon Web Services, and then we configured Windows and Linux machines to use the new VPN server.  In this post, I’ll show you how to setup your Android phone to […]

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Manage Your Cloud Costs with AWS

IT cost and resource visibility is a challenge shared by all organizations. According to RightScale’s 2017 State of the Cloud Survey, 53% of cloud users and 64% of mature cloud adopters cited cost focusing as one of their strategic initiatives. With wasted cloud spend accounting for nearly a third of cloud investments, having the right […]

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