Posts Tagged ‘Amazon Web Services’

Focus And Dedication Got Her Far

Load Data From Amazon RDS to Snowflake Using Matillion ETL Tool

Amazon Relational Database Service, a  service provided by Amazon Web Services, is a fully managed SQL database cloud service that allows you to create and operate relational databases. With Amazon RDS, one can access all the files and database anywhere in a cost-effective and highly scalable way. Snowflake is a cloud-based platform that helps data […]

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Integrating Terraform with Jenkins (CI/CD)

Automated Infrastructure (AWS) Setup Using Terraform and Jenkins (Launch EC2 and VPC) In this blog we will discuss how to execute the Terraform code using Jenkins and set up AWS infrastructure such as EC2 and VPC. For those of you are unfamiliar with Jenkins, it is an open-source continuous integration and continuous development automation tool […]

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An Introduction to AWS Athena

AWS Athena is an interactive query service offered by Amazon that makes it easy to examine the data directly in Amazon S3 using standard SQL. Athena is serverless, so there is no infrastructure to manage, and we pay only for the queries which we run. Athena is easy to use. It simply points the data […]

Getting Started with Matillion ETL Tool

In this article, I will show you how you can set up your own Matillion instance, but before we get started  let’s talk about the Matillion ETL tool. What is Matillion, and why should you care? Matillion is an ETL tool that is available on the Cloud Marketplace. It is completely cloud-based, billed at an […]

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How to Integrate AWS Lambda with Amazon API Gateway Using Terraform Code

In the most scenario we integrated AWS Lambda with API Gateway to run our application which are written in Python, Node.js, Go, .NET, Java, Ruby, etc. A Lambda integration traces a path and HTTP method combination to a Lambda function. We can configure the API Gateway to pass the content of the HTTP request as is […]

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Using PACE to Enhance Agent and Self-Servicing Experience

Improving customer experience is a worthwhile goal of every company; however, simultaneously improving both customer and agent experience can be an overwhelming effort.  Perficient’s Amazon Connect Experience (PACE) enhances Amazon Connect’s out-of-the-box capabilities by empowering contact center agents to do more and allowing businesses to easily achieve their ideal customer experience. In this blog post, […]

Securing Your Data: Amazon Data Lifecycle Manager

What is Amazon Data Lifecycle Manager? Amazon Data Lifecycle Manager is known for an automated process that creates backups of data stored in the Amazon EBS volume. It secures our important data by scheduling regular backups. It helps to reduce the cost of service by deleting the backups which are outdated. It creates disaster recovery […]

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Understanding Amazon Web Services (AWS) Glue

Amazon Web Services (AWS) Glue is a fully managed ETL (extract, transform, and load service) that categorizes your data, cleans, enriches it, and moves it reliably between various data stores. These data stores consist of a central metadata repository known as the AWS Glue data catalog, which is an ETL engine that automatically generates Python […]

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AWS Database Migration

An Introduction to AWS Database Migration AWS Database Migration Service, or AWS DMS, is a cloud services offering that migrates relational, NoSQL, and several other types of databases. With AWS DMS, customers have the option to fully migrate their data to the cloud or utilize a combination of cloud and on-premises setups. With AWS DMS […]

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Amazon Connect’s Unified Agent Application

Organizations use different tools to automate and consolidate their IT services, operations, and business management. One popular tool is ServiceNow; however, with the rising trend of empowering employees and taking the customer experience to the next level, it often gets enhanced with Amazon Connect for telephony support. Let’s explore how we have implemented this integration […]

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Adaptive, Reliable Consulting for Amazon Connect Implementations

Perficient’s Delivery Teams use adaptive and responsive consulting to help our clients disrupt the contact center market with Amazon Web Services (AWS) and Amazon Connect. Our company understands that all clients are unique, and each requires a tailored execution path to achieve the best results. In this article, I will focus on two projects that […]

Amazon Connect integration with Dynamics Channel Integration Framework

Businesses today empower their agents by minimizing the number of separate applications they need and providing them with relevant customer information at their fingertips. One of the most common ways to achieve this is through integrating telephony systems with Customer Relationship Management (CRM) software. In this blog post, I’ll cover the integration between Amazon Connect […]

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