Digital Transformation | Perspectives on Transforming the Customer Experience Throughout the Connected Enterprise
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Perspectives on Transforming the Customer Experience Throughout the Connected Enterprise

Enhancing Energy and Utilities with IoT: 6 Real-World Examples

In a few short years, the Internet of Things (IoT) has gone from technology hype to reality. IoT is “disrupting businesses, governments, and consumers and transforming how they interact with the world.” 1 Adoption rates for IoT are accelerating – reaching nearly 43% of enterprises worldwide.2 However, the IoT applications we see today are only […]

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New Paths to Vehicle Ownership

One of the most fascinating effects of driverless and connected car technology is its financial impact on the customer-facing side of the automotive industry. According to Chris Ballinger, senior vice president and chief financial officer of Toyota Financial Services, approximately 87% of Americans who buy a new car finance it. In the U.S., 30-50% of […]

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Negative Implications of Self-Driving and Connected Cars

While the benefits of driverless and connected cars are obvious, there are plenty of negative implications as well, many of which we can’t even predict. However, cybersecurity and data privacy are the most obvious issues. The technology that enables cars to function on their own, perform better, and enhance our driving experience comes with a […]

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The Importance of Change Management for Digital Transformations

ZDNet published an article this week on the importance of Change Management for a Digital Transformation. In the article, they cite Under Armour’s recent SAP implementation and how the lack of Change Management led to significant project issues. It’s worth a couple minutes of your time to read the article linked below. Under Armour cites […]

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Transforming Transportation with IoT: 4 Real-World Examples

We’re quickly seeing the Internet of Things enter our daily lives – the cars we drive, devices we wear, and even appliances in our homes. Adoption rates for IoT are accelerating – reaching nearly 43% of enterprises worldwide.1 However, the scope of applications for IoT solutions is still in its infancy. Early adopters across a […]

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The Driving Force Behind Autonomous and Connected Vehicles

The benefits of driverless cars are limitless. According to the United Nations, each year 1.25 million people die in auto accidents globally (40,200 in the U.S. alone), and as many as 50 million are injured. More than 90% of accidents are due to human error or distraction. Forty percent of fatalities are related to drunk […]

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AI vs Doctors, How the Fight is Shaping Up

OK, it’s not really versus because in many cases, AI will enhance the work doctors and surgeons are doing. But that said, we should monitor just how good AI is getting in the healthcare world.   Given the complexity of these scenarios, you can see how this would extend to other industries.  All that said, ieee.org […]

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The Inside Track: Connected Cars

Daniela Rus also believes that the cars of the future will be able to do a lot more than just self-drive; they’ll be able to understand how you’re feeling by listening to your voice, or route you to the nearest store when you run out of milk. Peggy Johnson, executive vice president of business development […]

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Seamless Customer Experience is Key to Digital Transformation

Many enterprises understand the importance of digitally transforming in order to provide a seamless, personalized customer experience. However, delivering a memorable and exceptional customer experience isn’t a one and done. It involves more than just an easy-to-use, dynamic website. The best customer experience is one that occurs across the entire lifecycle — from unknown prospects […]

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Perficient Digital Transformation Blog

Perspectives and insights from our thought leaders on change management, Big Data, cloud, mobile, integration, APIs, analytics, digital experience and business optimization strategies to drive digital transformation.

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