Strategy and Transformation

Every individual has different needs, which accounts for every end-user interacting with your business. Tailoring all your content to each user can be simple and seamless if you have the right tools to manage your product information. However, to do this effectively, you must evaluate the maturity of your organization and if it can handle […]

In this episode, Kim talks with Ron Thurston – Author of the book “Retail Pride” and Host of the podcast “Retail in America” and John Gregory, Global Head of Industry for Retail at Spotify to talk about what it means to be a front-line worker in retail today and how that cohort can be tapped […]

In this episode, Kim talks with Andy McMillian and Janelle Estes from UserTesting.com about better operationalizing customer insights and really walk the talk of customer-centricity. We’d love to get your feedback on a “white noise” word or topic you’d like for us to cover. Send your suggestions to podcast@perficient.com.    Subscribe Where You Listen Apple […]

In my last post on the Application Modernization Journey, we discussed the three questions organizations should ask before starting App Modernization Programs: the “Why, How, and What”. App Modernization Programs help us to realize the benefits when they are executed well keeping the “Why” in target during every phase of the program. In this post, […]

Welcome to my series on DevOps Best Practices related to Sitecore Headless implementations. In Part 1 we will do a review of Git DMZ Flow and see how to implement the principals in Azure DevOps.   What is Sitecore Headless?  Before we dive into the technical details, let’s align on what Sitecore Headless is. Sitecore […]

Sitecore Headless (formerly JSS) has been around for several years now but with its recent promotion in the Sitecore 10 releases, it is generating more buzz than ever. So as customers begin to evaluate this “new” model and more choose to adopt it, we need to begin defining standards for implementation. This series will outline […]

Success is naturally different for every organization. But, one aspect that’s the same for all is what level of maturity an organization has and if they can deliver on their business goals and objectives while meeting customer expectations. Yes, it sounds like a heavy task, but if a company meets all of these requirements, they […]

Challenges faced while managing a project: Just like any other project, ServiceNow projects have several challenges, and if these challenges are not dealt with, it usually means that the project will fail to deliver some of the expected criteria/result. ServiceNow Community will agree that the most common challenges in our projects are related to stakeholders, […]

As an agile Project Manager, you face a lot of pressure to assure your stakeholders that your project is on track. You are the one the client is calling saying, “are we going to finish this thing on time??” It is imperative to have documentation that can eliminate all doubt that you will. Enter the […]

In healthcare, individuals are navigating a highly emotional – potentially even uncertain – journey. Which is all the more reason that their experience with your organization’s contact center should be considered as a high-stakes touchpoint. I sat down with three of our strategists to explore this challenge and the opportunity that it creates for consumer […]

It’s easy to think of content and commerce as the technology you chose to gain successful results for your business. But our complex digital landscape is evolving, and it’s no longer only about which platform or technology you leverage. It’s now about understanding that content and commerce is an intricate approach that drives revenue and […]

One of the biggest hurdles to selecting a new platform is recognizing when you should look for something different. In this five-part blog series, we’ll look at the top five reasons our customers make the decision to seek out a new system. If you recognize one of these in your current state, then you may […]