In my last post on the Application Modernization Journey, we discussed the three questions organizations should ask before starting App Modernization Programs: the “Why, How, and What”. App Modernization Programs help us to realize the benefits when they are executed well keeping the “Why” in target during every phase of the program. In this post, […]
Customer Experience + Design
The Third Thing to Know When Looking to Replatform
If you follow the customer experience or marketing technology market with any regularity, you’ll notice platform vendors are always releasing newer versions of their systems. Sometimes those releases are very incremental changes such as small updates or fixes. However, major new features and capabilities are sometimes put into the market that will shake up the […]
Understanding Which Steps to Take to Accomplish Content and Commerce
Success is naturally different for every organization. But, one aspect that’s the same for all is what level of maturity an organization has and if they can deliver on their business goals and objectives while meeting customer expectations. Yes, it sounds like a heavy task, but if a company meets all of these requirements, they […]
The Importance and Development of An Iteration Plan
As an agile Project Manager, you face a lot of pressure to assure your stakeholders that your project is on track. You are the one the client is calling saying, “are we going to finish this thing on time??” It is imperative to have documentation that can eliminate all doubt that you will. Enter the […]
The Second Thing to Know When Looking to Replatform
In this second installment of our five-part blog series, we’ll talk about the second reason customers decide to seek out a new system. Let’s get back into it. Reason #2: Licenses for the current system are expiring or the system is discontinuing When you signed the license agreement for your current platform, chances are you […]
Perspectives on Achieving Digital Accessibility in the Healthcare Experience
Increasingly, topics like digital responsibility are entering the conversation around digital transformation. “This responsibility has evolved from primarily focusing on data privacy to now include accessibility, diversity, and inclusion as well. Really, it’s about being more proactive, less reactive. You want to take it from being aspirational to ground truth – how do we make […]
Tips & Insights: Rethink Your Contact Center’s Impact on Healthcare Consumer Satisfaction
In healthcare, individuals are navigating a highly emotional – potentially even uncertain – journey. Which is all the more reason that their experience with your organization’s contact center should be considered as a high-stakes touchpoint. I sat down with three of our strategists to explore this challenge and the opportunity that it creates for consumer […]
The Perfect Storm: Where to Begin in Your Content and Commerce Approach
It’s easy to think of content and commerce as the technology you chose to gain successful results for your business. But our complex digital landscape is evolving, and it’s no longer only about which platform or technology you leverage. It’s now about understanding that content and commerce is an intricate approach that drives revenue and […]
The First Thing You Should Look for When Deciding to Replatform
One of the biggest hurdles to selecting a new platform is recognizing when you should look for something different. In this five-part blog series, we’ll look at the top five reasons our customers make the decision to seek out a new system. If you recognize one of these in your current state, then you may […]
8 Capabilities for Agile M&A in Healthcare Organizations
As the numbers of mergers and acquisitions continue to rise, the majority still fail to realize their intended value. Following best-practices and using third party support can help increase your chances of success. Perficient’s wide variety of tools and assets in the following eight capability categories help complement and drive the overall success of a […]
A Commerce Success Story: Empowering Patient Independence With an Enhanced User Experience
Consumers expect a better and more customized commerce experience, today, especially in healthcare and life sciences. Medical device organizations must work to understand and ease the customer journey to achieve an optimized experience and gain user trust. Caregivers and users of medical devices want a transparent purchasing experience that guides them to the information they […]
Azure Databricks – Capacity Planning for optimum Spark Cluster
Overview: Today the terminology “Data Analytics” becomes a buzz across all industries & enterprises. Every organization strongly believes Data Analytics greatly helps to get insight & accelerate the business strategies in order to grow & lead in their fast and ever-changing markets. Azure Databricks: Azure Databricks is a data analytics platform optimized for the Microsoft […]