Experience Management

Consumerism has reached critical mass in healthcare. Consumers expect technology to work intuitively, regardless of its underlying complexity. And in healthcare – an industry that tends to segment consumers into patient or member experience silos – consumers increasingly expect a seamless, holistic, digital health journey. Today, entire industries such as healthcare, banking, insurance, and business-to-business […]

With companies looking to reduce costs and increase agility, many are looking to move their CMS to the cloud. Adobe offers two cloud solutions for Adobe Experience Manager (AEM): Adobe Managed Services (AMS) and AEM Cloud Service. For existing on-premises customers, AMS is a lighter lift as it is closer to on-premise architectures. Is AMS […]

It’s funny how changing one term in a phrase can make us think so differently about something. On a recent panel discussion with Digital Commerce 360, I spoke about this exact paradigm change as it relates to the world of commerce. Product detail pages (PDP) have long been something that we in the commerce space […]

In my previous post about AEM as a Cloud Service, How AEM Scales, I discussed the new Sling Feature Model which is a key part of how Adobe scales their new AEM as a Cloud Service solution using Kubernetes.  The goal of the Feature Model is to create a better way to provision Sling instances […]

For customer’s using Adobe Managed Services, Cloud Manager has become the de facto system for deploying code to their Adobe Experience Manager environments. Among Cloud Manager’s many deficiencies is the inability to fetch artifacts from private remote repositories. The good news is there’s a workaround for internet-facing artifact repositories. Unfortunately, non-internet facing artifact repositories are […]

Did you miss my webinar with the Detroit Adobe Experience Meetup on Sling RepoInit? Sling RepoInit is a newer technology which enables projects to set up permissions, configurations and content via OSGi configurations in a purpose-built grammar. Check out the presentation deck and recording to see how RepoInit could be useful on your project. Watch […]

Curious about using Sling RepoInit? Want to learn more in depth about how Sling RepoInit can enable your AEM DevOps team to manage the initial repository state in code? I’ll be leading a virtual discussion on Sling RepoInit with the Detroit AEM Meetup on Thursday July 9th from 6:00 – 6:50 PM EST. This talk […]

Customer experience leaders continue to look for ways to improve their customer experience technologies. These leaders understand that as expectations evolve, competitors try to jump ahead, and other companies invent new capabilities, they must also evolve their capabilities. Assessing your technology stack with respect to customer experience is essential to making sure your technology is […]

Having a digital experience platform (DXP) that’s just “good enough” doesn’t cut it anymore. Whether you’re responding to shifts in the economy, society, or just customer preference, being able to deliver a robust omnichannel commerce experience is now the cost of doing business. Perficient and Episerver partnered with IDC, a leading industry research organization to […]

Since its inception back in March of 2017, Perficient became an early adopter of the Amazon Connect platform. Recognized as an Advanced Consulting Partner within the Amazon Partner Network, our development team of cloud contact center specialists quickly leveraged the power of Amazon Connect to deliver robust contact center solutions resulting in exceptional customer experiences. […]

The core paradigm for the Java Content Repository (JCR), the repository for Adobe Experience Manager (AEM) is Everything is Content. This principal drives the flexibility which made AEM a market-leading solution. It does, however, come with a downside, managing the initial repository state is challenging since the repository state is a combination of the content, […]

With many US cities emerging from lockdown, businesses are considering their next moves, but some fear their window to act has passed. Even with lockdown restrictions loosening, re-entry into the world isn’t going to happen overnight, and even when it does happen, how people make their way in the world has changed forever. Reopening has […]