Platforms and Technology

Understanding the HCL Commerce Upgrade from the Consultant’s Perspective

With extensive program upgrades and technical improvements, many businesses are finding its time to upgrade from HCL V7 to the more recent version, HCL V9. We understand that upgrades to any system can be frustrating, extensive, and difficult to navigate, which is why partnering with HCL experts who can walk you through the migration and […]

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Vlocity CPQ in a Nutshell

Imagine you are the owner of a company that sells electrical products. With Salesforce CRM, your marketing team was able to gather more and more customers. But you notice that the sales team is taking a much longer time to close sales. The sales team is using traditional methods; spending too much time filling out […]

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Exploring the Sling Feature Model: Part 3 – Custom Aggregates

In the first post of the Exploring the Sling Feature Model series, I discussed the process of converting the Sling CMS app from the Sling Provisioning Model to the Sling Feature Model. So how does this apply to your custom applications? To illustrate, let’s convert my personal site, danklco.com, which is currently managed via Sling […]

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If 5G is supposed to be a game-changer, what’s the game?

Part of Apple’s iPhone 12 family announcement included a big push around 5G capabilities and the promise of a better life, all because users will be able to do things faster than they did before.  Apple (and others) are calling 5G a “game-changer” but is it?  And if it is, what exactly is the 5G […]

2020 Embrace the Moment Gala for Michigan Council of Women in Technology

The Michigan Council of Women in Technology (MCWT) virtually presented the 12th annual Embrace the Moment – MCWT Digital Signature Gala on Saturday, October 17, 2020. This event empowers female leaders in Michigan who change the world through technology. I had the opportunity to attend this unique event and learn more about the incredible initiatives […]

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Managing Workloads with Infrastructure Nodes

One of the many benefits of using Red Hat OpenShift to manage your container workloads is the flexibility it provides to distribute and/or isolate workloads. There are many scenarios around this, but one that I like to regularly use when deploying a cluster is creating dedicated infrastructure nodes, and then moving the router function onto […]

An Introduction to Lightning Web Components

In Salesforce, Lightning Web Components (LWC) are a revolutionary change in the lightning platform programming paradigm. If you are new to Lightning Platform and you have been developing solutions outside of Salesforce with the help of HTML and JavaScript, then you will find LWC is a piece of cake. In this blog, we will be […]

What Businesses Should Expect for Commerce This Holiday Season

Before we could blink, summer ended, and the holiday season is now just around the corner. The COVID-19 pandemic has already impacted several facets of digital commerce, and many businesses will have to make certain adjustments as holiday spend continues to move online. Here are some tips that will prepare your business for the digital […]

How to Better Serve Your Clients with Automated Fulfillment Systems

The goal of each business is to meet and exceed customer expectations by accurately fulfilling orders even when against extreme demand. Many organizations choose to fulfill with at least one manual rules-based approach based on factors like proximity. While this may seem like an ideal solution, there are automated supply chain methods companies can implement […]

The Benefits of Utilizing a Progressive Web Application in Digital Commerce

A progressive web application (PWA) is a software application built with HTML, CSS, and JavaScript to run within and depend on a standards-compliant web browser. PWAs exploit their reliance on these browsers to overcome conventional web browsers application development challenges, such as browser-compatibility and feature availability. There is a tremendous opportunity for a unified and […]

Introducing New Ways to Quick-start Your PIM Platform

Product Information Management (PIM) and commerce go hand-in-hand, and inRiver is the common factor that helps simplify product information for both B2B and B2C shopping channels. Not only has our partnership with inRiver brought us several platform integrations, years of strategic guidance, and a multitude of services, but it has also enabled us to create […]

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Evolving Traditional Technologies Toward CX

Contact Centers are a traditional aspect of companies and historically where and how those companies seek to interact with their customers. For years the chief expectation for these interactions was primarily via the phone or voice channel. Though as consumers embraced the internet and mobility, newer channels emerged. As this continued, along with businesses’ desires […]

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