Industries

For healthcare payers, performance bonuses and analyst recommendations are dependent on external scoring by government agencies, regulators, and other third-parties. When our large Midwestern payer client’s customer satisfaction scores began to decrease due to unsatisfactory first-call resolution, inaccurate data, lack of omnichannel capabilities, and inaccurate billing information, the organization realized it needed a plan to […]

Rekha Bhardwaj is a lead business consultant at Perficient with a decade of experience in information technology. I recently sat down with her to learn more about a typical project in this role. I also learned what motivates her in her work. I loved hearing about how her team supports one another, and I’m sure […]

Between the global COVID-19 pandemic and the political environment, the past two years have been full of challenges. Nevertheless, every challenge brings an opportunity. In the case of the healthcare industry, that opportunity is leveraging our understanding of SDOH and finally pairing it with DE&I efforts to reduce health disparities. What Do All These Letters […]

In this episode, Jim talks with Will Stacy, Chief Marketing & Digital Officer at GM Financial, about how to approach leadership in the face of massive disruption and how a culture of mentorship makes a world of difference in how an organization grows and evolves. We’d love to get your feedback on a “white noise” […]

Last week, our team attended Salesforce’s largest conference, Dreamforce, in San Francisco. For many attendees, it was the first time in three years that they were able to gather in-person with peers and clients. During the three-day conference, 40,000 Salesforce partners, clients, and vendors got together to hear from Salesforce leadership, industry experts, and a handful of […]

This blog marks Part 1 of our Embedded Finance Blog Series and will introduce the overarching concept of embedded finance, setting us up to discuss embedded payments, embedded lending, and embedded insurance (all of which fall under the embedded finance umbrella) in future blogs. Embedded finance is the “embedding” of payment or banking software into […]

The Inflation Reduction Act, which was signed into law by President Biden last month, contains a number of social and climate policies, including legislation to protect recipients of Medicare from rising drug prices. This Act has been watched closely by the healthcare industry as it aims to support Medicare recipients by placing a cap on […]

Our insurance team is just returning from InsureTech Connect (ITC). What a great week in the desert! ITC is one of the, if not largest, industry gatherings of insurance carriers, solution provers, implementation partners, and startups. Over 2,400 companies were in attendance, and it was said that there were over 8,500 attendees present this year. […]

I recently connected with one of our senior solutions architects, Sean Hunt, to discuss what it takes to exceed our healthcare clients’ expectations. We also discussed the things Sean values most about his role, his team, and his company. I loved hearing about how our people influenced Sean’s decision to choose a career at Perficient, […]

The ‘Trust Trend’ has gained momentum over the last several years, with more healthcare organizations recognizing the importance of empathy, transparency, and accountability in building trust with their audiences across the lifecycle. If you are looking to identify and action trust levers that matter most to your audience, consider these four activities that will drive […]

Similar to what the OCC issued in December 2021, in August 2022, the Federal Reserve Board (FRB) issued a Supervisory Letter outlining the steps FRB member banks should take prior to engaging in crypto-asset-related activities, such as assessing whether such activities are legally permissible and determining whether any regulatory filings are required. Additionally, the Supervisory […]

Perficient is excited to announce our achievement in Amazon Web Services’ (AWS) Migration and Modernization Competency for AWS partners. This designation recognizes Perficient as an AWS partner that has demonstrated technical proficiency and customer success automating and accelerating customer application migration and modernization journeys. AWS launched the Migration and Modernization Competency to allow customers to […]