Healthcare

Social Determinants of Health (SDOH) and health equity have gained considerable attention in the healthcare community over recent years. It’s easy to recognize that the health of a person is more than their diagnoses, lab results, and broken bones. Health encompasses life outside of the doctor’s office, too. In fact, significant research efforts, funding, and […]

Acquia recently announced the winners of its 2021 Partner Awards. We’re delighted to share that Perficient received the Outstanding Partner Contribution award for our outstanding performance in Drupal Cloud for 2021. We’re one of Acquia’s first Certified Drupal Cloud Practices and a valued Acquia partner since 2017. Throughout that time, our Acquia practice has demonstrated […]

It’s no secret that, for organizations to be successful, a healthy focus on the bottom line is critical. That goes for healthcare and life sciences organizations as well. Because of this, many organizations focus on ”hard skills” when training their patient support, customer care, or contact center employees. Hard skills are those teachable skills that […]

I recently connected with one of our senior project managers, Inna Suarez, to discuss what it’s like to serve Perficient’s healthcare clients. We discussed what Inna values most about Perficient’s culture and her team. I loved hearing Inna’s thoughts on what makes the Perficient community special, and I’m sure you will too. Inna, thank you […]

Perficient is pleased to announce that our work for Henry Ford Health has gained recognition in the 2021 eHealthcare Leadership Awards. Henry Ford Health Supports Both Patients and Staff Amid the Pandemic Henry Ford Health  | Best COVID-19 Pandemic Related Communications – Healthcare System, Silver A sitewide COVID flyout directs digital visitors to vaccine information, […]

As of 15th June 2022, Microsoft’s venerable web browser, Internet Explorer, will finally be officially retired and desupported on Windows platforms; it’s earned its rest! This quick post will discuss what that means for the Oracle Clinical/RDC/TMS suite of applications. As any users of the OC suite will know, Internet Explorer was, for most of […]

Forrester has included Perficient in its Now Tech: Oracle Apps Implementation Services Providers, Q1 2022 report. This report is an overview of 25 Oracle apps implementation services providers. In the report, Forrester segmented vendors based on market presence and capabilities. Market presence was determined by Oracle app implementation services revenue and vendors were placed into […]

We recently discussed how journey maps can be leveraged across organizations to create a holistic, patient-centered experience (if you missed it, you can learn more about ‘Activating Journey Maps Across your Healthcare Organization’). But before you can activate journey maps, you must create them. The following these best practices for planning your next healthcare journey […]

At Perficient we promise to challenge, champion, and celebrate our people. I recently sat down with one of our senior project managers, Michael Principe, to discuss this culture of putting people first. Along the way, I learned about his “winning” mentality and what he values most about his role. Thank you for joining me today, […]

Once healthcare consumers make it through your digital front door, are they experiencing your organization and care at the level you aspire to deliver? To improve consumer experience, healthcare organizations are heavily investing in digital. Increasingly though, payers, providers, and healthcare service leaders are evaluating broader strategies to improve patient experience and build brand loyalty. […]

Payers are transforming processes, technology, and teams to better attract, retain, and engage consumers, yet siloed data and disparate point solutions continue to challenge momentum. Our thought leaders in CRM and digital health, Michael Porter and David Allen, recently addressed these challenges in a session titled “Improve Outcomes, Drive Growth, Boost Experiences: Pragmatic, Revolutionary CRM” […]

Healthcare is undergoing a retail revolution as businesses like Amazon, CVS, Walgreens and others increasingly disrupt how patients receive care. Patients, in turn, expect greater ease and transparency in healthcare, and they’re exercising their rights to choose the health systems that provide the greatest ease in navigating their healthcare needs. How can you, as a […]