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Meghan Frederick

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Perficient Wins 2019 Coveo Accelerator Award at Coveo Impact

Day one of Coveo Impact 2019 in San Francisco was brought to a close with the Coveo Community Awards this evening. These awards celebrate customers and partners that are progressing through the Coveo Relevancy Maturity Model and demonstrate a real commitment to leveraging the platform. As a Coveo Platinum Partner, Perficient is proud to be […]

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Cognitive Agents to Improve User Experience

In a world where over 2.5 quintillion bytes of data is created each day, having a tool to help deliver information to users efficiently is important. Cognitive agents are a tool that can improve user experience for both advisors and customers alike. This self-service technology is capable of understanding human language to provide accurate information […]

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AI-Powered Search at Coveo Impact 2019

Coveo Impact is where customers and partners come together to share and learn how AI-powered search provides real business value. This year the cognitive search-focused conference will be held in San Francisco May 22-24, 2019. The Coveo Impact 2019 agenda is packed full of educational sessions that focus on how to improve relevance to support […]

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Chief AI Strategist Weighs in on 5 Best AI Practices

Two of our leading subject-matter experts Christine Livingston, AI Center of Excellence Director and Chief AI Strategist, and Jim Hertzfeld, Digital Chief Strategist and principal of Perficient Digital’s Strategy & Innovation team, recently shared their expertise with eMarketer to weigh in on five best practices marketers and advertisers can follow for AI implementation and machine learning […]

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Cognos Analytics 11.1 and AI Empowers You

By now, we all know that we’ll never be able to analyze the massive amount of data that continues to grow without proper tools. So we need analytics that go further than reporting what happened and help us understand why it happened. That’s why IBM has created analytics tools that instantly transform your data into […]

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Facial Recognition Enhances Customer Experience

Facial recognition technology is quickly advancing and going beyond the ever-popular security use cases. Now retailers can use it to deliver an omnichannel shopping experience. This is significant considering a 2018 Customer Experience/Unified Commerce Survey of top North American retailers found that 73% of customers expect order tracking across all touch points, but only 7% […]

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Intelligence Everywhere with Perficient and MicroStrategy

Our MicroStrategy practice has been working diligently for 14 years to help customers maximize their business intelligence investments and our efforts are showing. We’ve recently garnered the MicroStrategy 2019 North America Partner of the Year award as well as praise from the platform’s CEO for our expertise and impact on our customers. The Perficient team […]

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MicroStrategy World Customer Sessions You Don’t Want to Miss

The MicroStrategy World 2019 agenda is out and it’s time to start planning your conference schedule (it’s easy with the MicroStrategy mobile app). Among the many can’t-miss sessions, there are two customer sessions you should make time for: AllianceBernstein and UBS. These two key customers will share the innovative ways they have transformed their organizations […]

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Join Our 4 Can’t-Miss Sessions at MicroStrategy World

MicroStrategy World is around the corner, happening February 4-6th in Phoenix. With the recent release of MicroStrategy 2019 and O365 integration, it will be an exciting education-packed week! Perficient is proud to be a Gold sponsor of the event. We’ll be exhibiting at booth #300 in the expo hall where our experts will be onsite […]

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5 Takeaways to Improve AI Adoption in 2019

Perficient’s Nico Frantzen, Senior Technical Architect for AI solutions, sat down with IBM’s cloud team for a podcast to discuss AI solutions and what you can do for successful AI adoption. Here are five takeaways that you can apply to your enterprise adoption in 2019. 1. You don’t need large amounts of data to start […]

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Refine Your Enterprise’s Approach to AI in 2019

2019 is the year to stop letting obstacles get in the way of enterprise AI adoption. Of course implementing AI tech comes with its challenges, but addressing two big obstacles may be the key to success.  According to our AI expert, practice director and chief strategist Christine Livingston, these obstacles are perception and data. And […]

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Augmented Analytics with MicroStrategy at #GartnerSYM 2018

Business intelligence (BI) helps organizations transform their data into actionable intelligence and make smarter business decisions. But according to one Gartner survey, only about 30 percent of employees are using analytics. So how can enterprises increase adoption? Augmented analytics may be the answer. What is Augmented Analytics? The volume, variety and veracity of big data […]

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Transform Customer Service with Watson Assistant

Millennials have become the largest group of consumers in the United States. And organizations should take note. This shift has introduced the consumer market with a generation of people who are more digitally connected and more demanding than ever. Consumers expect an unprecedented level of 24x7x365 customer service and many enterprises are failing to meet […]

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Custom Data Connector for Power BI Using MicroStrategy

The MicroStrategy platform allows custom data connectors to access data from nearly any source, which includes Microsoft Power BI. In order to bring the best of both worlds together, Perficient’s MicroStrategy experts have developed a custom data connector to help Power BI users do just that. This custom connector integrates the two products and provides […]

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Leverage MicroStrategy SDK with Web Data Connector for Tableau

Both Tableau and MicroStrategy are great for analytics. And when you combine MicroStrategy’s security, governance and scalability with Tableau’s ease of use and self-service you get the best of both worlds. A customized web data connector allows Tableau users to do just that. Perficient’s MicroStrategy experts have created a plug-in for Tableau users that provides access […]

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Mobile Sales Enablement with MicroStrategy

Sales enablement. It’s the process of providing your sales team with the tools they need to successfully engage with the buyer and sell more effectively. But the value in sales enablement tools seems to get lost when sellers have multiple data sources at their disposal and none of them work cohesively. This is the challenge […]

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Augmented Reality for Instant Access to KPIs

The capabilities of augmented reality (AR) are reaching beyond the entertainment sphere and into the hands of store managers. The combination of leading image recognition software and MicroStrategy’s business intelligence (BI) platform is allowing organizations to put BI into the hands of employees and improve store performance with AR analytics. Delivering analytics via proprietary web, mobile […]

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Take Heed or Risk Being Out of Support: IBM FileNet ECM Upgrade

IBM released a new version of FileNet Content Manager, version 5.5, and will end support for all previous versions. Users will need to either upgrade their ECM infrastructure by April 30, 2019, purchase extended support, or risk losing support. You may be thinking, “That’s a little less than a year away. I’ve got time.” But […]

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Hang Up on IVR and Switch to a Cognitive Virtual Agent

If your call center is still relying on an interactive voice response (IVR) system, then you may not be delivering the customer service your consumers expect (Millennials in particular). Customers are becoming more digitally connected than ever. And with this hyper-connectivity comes their demand for unprecedented levels of 24x7x365 customer service. Customers want to engage […]

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Hit Your Stride on the Journey to the Intelligent Enterprise

We are partnering with MicroStrategy for a free, one-day symposium Monday, July 23 at the Ritz Carlton in St. Louis, Missouri. The symposium will highlight the latest insights on big data, mobile app development, dashboard design, and security. This event is a great way to: Familiarize yourself with MicroStrategy’s innovative analytics and mobility solutions Network with our […]

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