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How to Build a Winning Data Platform

Recently, at Informatica World 2019, I heard the importance of data platform in building AI capabilities for the organization. What is interesting is that Informatica, known for their products delivering the “Switzerland of Data”, is now using AI capabilities to enhance their own suite of products with CLAIRE capabilities. In further exploring a few other […]

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AI and New Collar Jobs

Gartner stated that AI will create 2.3 Million jobs in 2020, while eliminating 1.8 Million. In my previous blog, “AI Adoption and How to Thrive in 4th Industrial Revolution“, I had written about the importance of humans to co-exist with AI or jeopardize their jobs. Gartner had confirmed this by calling AI a “positive job […]

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Join Perficient at PegaWorld 2019

Visit Perficient at PegaWorld 2019 in Las Vegas! In less than a week, PegaWorld will kick off in Las Vegas at the MGM Grand. Taking place from June 2nd-5th, PegaWorld brings together a diverse network of 5,000 business and tech leaders to engage with cutting-edge technology and gain key insights from experts, all while getting […]

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CICD Toolset – A Quick Comparison

CICD tools – Comparison The term CICD is vast and implementation is challenging because of the options available as open source as well as licensed products. Here we try to explore the features of CI tools and some of the features to consider while implementing so that tools can “integrate” smoothly. There are “n” number […]

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Clouds Trend in 2019: DevOps as an Enabler

The following blog comes from an interview with Perficient’s DevOps Consulting Director, Sean Wilbur, and is part of a series on cloud trends with experts from within Perficient. With cloud adoption soaring, businesses are being forced to find further advancements to stay ahead of the competition. Simply being on the cloud isn’t enough. Businesses need […]

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Join Perficient at Appian World 2019 in San Diego

Taking place in San Diego from May 13-15th, Appian World is just a couple weeks away! Perficient is excited to be exhibiting at the conference as a Gold sponsor. Appian World brings industry experts together while giving attendees the opportunity to learn everything they need to know to succeed in achieving high-value business transformation – […]

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Chef Habitat – The Key to Self-Driving Applications

One of the newest and most compelling technologies from Chef Software is a project known as Habitat. Much of the early messaging and use cases around Habitat have left some with the impression that it’s simply another way to build application containers. Habitat is in fact much more and could be quite disruptive in terms of how […]

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Three Ways Automation is Transforming the Automotive Industry

The automotive industry is continuously producing innovations that feature and support wireless connectivity, sensors, AI, smart infrastructures, and automation. These innovations have seeped into many areas of the industry, from the buying process to driving to servicing. What’s fascinating is that many of the current and emerging trends share the same common denominator, and that […]

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Perficient Elevates Chef to Strategic Partner Status

Perficient is excited to announce that Chef is moving to a Strategic Partnership. They will join other distinguished partners on this list, including Google and AWS. These companies represent continually high levels of success and achievement at Perficient. Chef is a leader in secure, continuous automation open source and commercial software. Their elevation to Strategic […]

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Callback or Voicemail: What’s the Best CX for Your Contact Center?

Hello, 1980 called, they want their Voicemail back… In the 70s we started using Voicemail in the work place, it gained momentum and reached popularity in the 80s but by 2012 it was in decline. (Information found on Google!) While businesses grow and evolve; they find more effective ways to communicate in the moment and […]

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Perficient Recommended Among Top Digital Process Automation Service Vendors

Digital process automation (DPA) continues to garner attention for its ability to support digital transformation. More than ever, leaders are looking to expand their DPA services from their pre-existing BPM practices in order to meet the growing demands of consumers. As a result of these increased demands, the focus of digital process automation has moved […]

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How to easily upload a file to a random VM using Selenium GRID

Cloud-based Test Automation “The worldwide public cloud services market is projected to grow 21.4 percent in 2018 to total $186.4 billion, up from $153.5 billion in 2017,” according to Gartner, Inc. Considering this fact, I reckon the Cloud-based Test Automation is behind. Relatively recently, this type of testing has garnered so much attention over those normally delivered legacy […]

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Enabling Key Stakeholders in the Insurance Industry

Ensuring that agents and brokers have the best tools to evaluate and close opportunities can be a real differentiator for insurance companies. For example, many companies wish to invest in solutions that effectively automate and improve underwriting, as such solutions can help remove human bias, increase the lendable pool of consumers, and reduce response times. […]

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Essential in the Airline Industry: Vision and Commitment

While the term “business transformation” has been floated around for decades, digital and the deployment of modern technology remain the cornerstone of today’s investment decisions. Customer expectations have changed greatly in recent years. Strong brands like Facebook, Amazon, Apple, Netflix, and Google, which investors often refer to as FAANG, have changed consumer behavior. Not only […]

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The Backbone of Operations in the Car Rental Industry

Digital transformation can absolutely be thought of as improving a website through which a car rental company sells its used vehicles – an important source of revenue for the company. It can also be thought of as enhancing a mobile app that enables customers to make, modify, or cancel reservations, view a car’s mileage and […]

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Cost-Cutting and Technology Investments in the Airline Industry

Cutting unnecessary costs and investing in technology (e.g., digital, planes) to support the business is a complex task, but certainly a requirement for long-term growth. Fuel costs – the number-one non-labor expense for airlines – can only be hedged to the degree the petroleum market allows and that is by and large outside the control […]

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Customer Satisfaction in the Airline Industry

Customer satisfaction is always top of mind for airlines. Unhappy or disengaged customers naturally mean fewer passengers and less revenue. It’s important that customers have an excellent experience every time they travel. On-time flights, good in-flight entertainment, more (and better) snacks, and more legroom might be the obvious contributors to a good experience and more […]

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Operational Performance and Reliability in the Airline Industry

Operational performance (or operational reliability) is about running an airline like a well-oiled machine. Pun intended. It’s about on-time performance and completion rates. It’s about reducing involuntary denied boardings and the rate of mishandled bags. It’s ensuring that continuous improvements and efficiencies are always in motion. A smoothly run airline enhances customer perception, satisfaction, and […]

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Key Strategic Initiatives in the Airline Industry

If you listen closely to industry executives, you’ll note that many of them typically hone in on several key strategic initiatives. Naturally, there’s a crossover between them, and each one can affect the other. Operational performance or operational reliability is one. Customer satisfaction, customer loyalty, or brand strength is another. Last but not least are […]

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[Guide] 2018 State of the Airline Industry

The airline industry is scrutinized by passengers and analysts alike, mostly for two reasons. One, many people take one or more flights a year and have personal experiences that leave lasting impressions. Two, the industry’s economic impact is unprecedented. According to the Federal Aviation Administration (FAA), “Aviation accounts for more than 5% of our [United […]

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