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Posts Tagged ‘analytics’

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Digital Intelligence and the Role of Data in Personalization

Welcome to 2019 where things take an interesting turn, or, materialize as predicated for so long. In a data-driven environment, it is no surprise that this year Information Executives (CIO, CDO, CTO, CAO) focus on the following topics according to IDG, Gartner, CIO, and Forrester: Trying to figure out ways to increase IT Budget to […]

Top Technology Trends for Smarter, Strategic Customer Care

Whether its online, in-store, or multichannel, customer experience (CX) is a key differentiator for businesses. Extending beyond the front-end purchase experience, CX encompasses the total journey of a customer’s interactions with your brand. Customer care, how well customers are taken care of while they interact with your brand, is a giant piece of the customer […]

MicroStrategy Announces Release of HyperIntelligence Analytics

In a whirlwind of activity that included an executive networking lunch and live webcast, Q&A chat hosted by CMO Marge Breya and a ceremonial ringing of the Nasdaq opening bell, MicroStrategy officially unveiled MicroStrategy 2019 on Monday. Touted as the industry’s first and only enterprise platform for HyperIntelligence, transformational mobility and federated analytics, MicroStrategy 2019 promises […]

Oracle Fusion SaaS Security with Oracle Analytics Cloud

The question that is often asked is: Can we leverage the same security we already have in Oracle Fusion SaaS (which includes users, duties, roles and security policies) to secure data in Oracle Analytics Cloud (OAC – an Oracle PaaS)? The answer is Yes. To understand better how this is possible, keep reading. This blog […]

Data as Experience: The Power User Role

Before launching into a discussion on Power Users, you can take a few moments to catch up on my previous posts’ The Series Kickoff and The Basic User Role. The Power User Of all the user types we’ll discuss, the power user is one of most understood and most targeted. When you hear requirements like the following, […]

10 Business Intelligence Trends

Tableau published a set of articles on 2019 Business Intelligence Trends. Many are obvious. All are relevant. The rise of explainable AI: Think beyond using AI to using and trusting it Natural language humanizes data: natural conversations will make it easier to gain insights in context Actionable analytics put data in context Data collaboratives amplify […]

Web API Using Azure

Rebooting Analytics and CAO

I really like a recent article by McKinsey about Rebooting Analytics Leadership and Moving Beyond the Math. Like many, I see a lot of opportunity with data and analytics. I believe insights in context will bring more value to business than any previous iteration of report, self-service reporting, visualization, etc. The combination of AI, API’s, […]

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Connecting Customer Data: Prioritize For a 360° View

It’s no secret that understanding exactly who your customers are, including how and when they interact with your brand, is the most critical aspect of your business. Being present during the crucial touchpoints of a customer experience is rapidly becoming table stakes to acquiring and engaging your target market. Having the necessary data at your […]

Social Media Can Help Search Campaigns. Here’s Why.

Social media can be a valuable asset to your SEO efforts, but not in the way most people think. Google doesn’t rank social media links the same way it does other site links. So while your link may be getting engagement on social, it doesn’t influence how Google ranks linked content. Check out our recent […]

OpenWorld: Analytics Roadmap, The Next Generation is Near

Del Clark, Dave Granholm, and Stefan Schmitz spoke on the future of analytics: When information is delivered in the context of a key business role or process, there is immediate understanding. However, it’s more than contextual information—it’s about key performance indicators to manage performance, exploring drivers of performance, and leveraging machine learning to enhance your […]

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Troubleshooting Sitecore 9 Analytics and Forms

Leveraging the power of Sitecore Forms and Analytics can be the key to delivering a site that provides an awesome customer experience. Marijana helps you troubleshoot some common hiccups, and gets you on your way!

Real-time Machine Learning in Azure

In the war of cloud computing, AWS is currently the undisputed leader but Microsoft Azure seems to be chipping away at AWS’ lead with every passing quarter. While Google Cloud offers impressive tools as well, it is struggling to keep pace with Azure. This could be traced to Microsoft’s longer tenure in the enterprise market. […]

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