Customer Experience and Design

Designing for accessibility is both a mindset and a design practice. Together, they strive to make various forms of technology accessible to people as much as possible by minimizing or eliminating barriers to information through our senses (hearing, vision, and touch). The ability to access digital content every day should not be difficult for anyone […]

Joseph Willet, a Director of Experience Design at Perficient and alumni of Savannah College of Art and Design (SCAD), recently mentored a team of students that participated and won the Fan Favorite award at the 2021 STARTUP competition, the week-long yearly competition hosted by the Future Leaders of UX (FLUX) Club. STARTUP is typically a […]

Implementing a new ERP system will require you to re-evaluate your banking relationships, system capabilities, and review best practices. You may encounter challenges in planning and coordinating required new payment development and project coordination with your relationship banks. Thankfully Kyriba can help you solve these problems. Let’s take a look at what a traditional ERP […]

Oracle Discrete Manufacturing jobs have 3 parts; jobs, operations, and bills of materials. The Bill of materials (BOM) is a list of components for the job(s).  The warehouse compiles the materials on the BOM to complete the job. The quantities cannot be easily revised when the warehouse is collecting the components. So, what do you […]

Web accessibility is important for people with disabilities, especially now due to the COVID-19 pandemic. People are doing more and more online, from ordering groceries, to medications, and even car shopping. In today’s world, it seems that anything can be ordered online, and for most people, it can. But for individuals with disabilities, it may […]

When consumers visit a website, they expect to find the website designed to tell them who the company is and how its products and services can be beneficial to them, and businesses have a greater chance of accomplishing this when incorporating motion into its website design. Motion design can tell a business’ story at a […]

In today’s hectic world, humans are increasingly drawn to simplicity. Stemming from a rising need for everyday efficiency and speed, we are in constant search for the next new technology that will make our lives easier. While this inclination toward simplicity is likely intuitive for most aspects of modern life, we often see the opposite […]

The following is the first in a series of blogs about how a center of excellence can help you unlock the potential of your people. Oracle Talent Acquisition Cloud (OTAC), also known as Taleo, has long been considered a global leader in talent solutions. However, for Taleo clients that have implemented Oracle HCM Cloud, there is now […]

Customer expectations have evolved drastically due to the impact that digital technology has placed on the customer experience. There is also no question that Covid-19 has changed the digital game by increasing digital transformations and creating a demand for a smooth digital experience. When McDonald’s began to see a decrease in sales, they stepped back […]

My previous blog covered how HR and technology can help improve your employee engagement through artificial intelligence. This blog explores how leadership can help kick off their commitment from the new hire’s onboarding stages. The passage from a candidate to employee is a momentous occasion for both the worker and the employer. Helping bridge the […]

All too often, accessibility does not cross the mind of designers or developers until it is too late in the process. Approaching accessibility as a final checkbox in the entire process of a webpage and website development will result in exurbanite defects and adversely affect the final product. Developers and designers must take on the […]

Part 1: The Expectations Gap Are you ever unsure of what your customers want? Would knowing what they expect help you drive business outcomes? If this sounds like you, read on as we explore the art and science of expectations in the first of this three-part series. In marketing and design circles we often measure […]