Customer Experience and Design

Woman Having Telemedicine Session

Virtual Health: Evolving the Experience (Beyond Virtual Visits)

As we gradually emerge into a brave, hopeful, post-pandemic world, it is incredible to look back at the courage, tenacity and spirit the U.S. healthcare system has demonstrated in combatting the virus. The journey we have shared presented many points of frustration and despair, which makes it even more important to recognize the successes and […]

POUR: Designing for Accessibility with Robustness in Mind

We’ve come to the final post in this series on the W3C’s Principles “POUR,” designing and coding for the “Robust” principle. In the context of technology, a solution is robust when it comes with a wide range of capabilities, or is able to deal with many different situations. Robust solutions should be navigable and usable […]

Bank Regulators Seeking Comments on the Use of AI and ML in the Industry

Background: The five federal financial regulatory agencies are gathering insight on financial institutions’ use of artificial intelligence (AI) and machine learning (ML). The five federal agencies are: the Consumer Financial Protection Bureau (CFPB), the Federal Deposit Insurance Corporation (FDIC), the Federal Reserve Board (Fed), the National Credit Union Administration (NCUA) and the Office of the […]

Alex-Harris-Conversion-Optimization-Director-Perficient

Alex Harris Recognized as A/B Testing Influencer

Alex Harris, Conversion Optimization Director at Perficient, was recognized as one of 82 A/B testing influencers that you need to know in 2021 by Kameleoon! As the Conversion Optimization Director at Perficient, Alex has worked with dozens of enterprise B2C and B2B companies to increase sales and leads. His team runs hundreds of A/B tests each […]

POUR: Designing for Accessibility With Understandable in Mind

The W3C organization developed four core principles to help designers and developers ensure websites, mobile apps, and all interactive media would be perceivable, operable, understandable, and robust (POUR) to as many digital users as possible. These four principles are as relevant today as they were when Tim Berners-Lee founded the W3C in 1994. In an […]

POUR: Designing for Accessibility With Operable in Mind

“POUR” has become mainstream lingo for the four main principles (Perceivable, Operable, Understand, and Robust) of web accessibility. These four essential guidelines created by the W3C organization are the “how-to” guide for digital teams of strategists, designers, developers, SEO, and content specialists to create accessible experiences. These guidelines were created so that digital consumers using […]

Forrester Now Tech: AI Consultancies Report

Hacking Human Nature: Behavioral Economics and Sitecore Strategy

Why Understanding and Accommodating Human Behavior Can Lead to Outstanding Digital Experiences When I first started working on website projects on the Sitecore platform, it felt like every other day I was discovering a new capability. I don’t know how many times in the first few months I thought to myself, “Cool! We can do […]

More ways to easily resolve material changes in Oracle R12 OPM and WMS

How do Ingredient Changes occur in Oracle OPM? Oracle Process Manufacturing (OPM) jobs have 3 parts; batch jobs, process operations, and recipe. The Recipe is a list of ingredients for the batch job(s).  The warehouse compiles the ingredient materials on the recipe to complete the batch job. The quantities cannot be easily revised once they […]

Why You Should Include Success Measurement Metrics and Systems in UX Design

A functional, seamless user experience is critical for businesses operating in digital spaces. Applying this concept to website design plays an important role in whether the website’s visitors can accomplish what they came for. An iterative design methodology is a great framework to introduce refined designs continuously, and although those designs may look great, how […]

POUR: Designing for Accessibility With Perceivability in Mind

Designing for accessibility is both a mindset and a design practice. Together, they strive to make various forms of technology accessible to people as much as possible by minimizing or eliminating barriers to information through our senses (hearing, vision, and touch). The ability to access digital content every day should not be difficult for anyone […]

SCAD Team Mentored by Director of Experience Design Wins STARTUP Competition

Joseph Willet, a Director of Experience Design at Perficient and alumni of Savannah College of Art and Design (SCAD), recently mentored a team of students that participated and won the Fan Favorite award at the 2021 STARTUP competition, the week-long yearly competition hosted by the Future Leaders of UX (FLUX) Club. STARTUP is typically a […]

Accelerate and Simplify ERP Payments

Implementing a new ERP system will require you to re-evaluate your banking relationships, system capabilities, and review best practices. You may encounter challenges in planning and coordinating required new payment development and project coordination with your relationship banks. Thankfully Kyriba can help you solve these problems. Let’s take a look at what a traditional ERP […]

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