Customer Experience and Design

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Why CX and UX Are Critical to Meeting User Intent – Here’s Why #269

In this series, Eric Enge and Duane Forrester, VP of Industry Insights at Yext, have demonstrated why and how user intent impacts search. So, what should you do to ensure success? How and what should you prioritize? Eric and Duane walk through how to identify if you’re providing a great customer and user experience today […]

The Importance of Interacting with the Web by Keyboard or Screen Reader

Keyboards and screen readers are both useful and robust forms of technology used to navigate webpages and apps, giving web users the capability to navigate digital experiences and interact with content that would otherwise be inaccessible to them. Keyboard and Screen Readers – Not All Users Are the Same It’s often assumed that web users […]

The Powerful Link Between Accessibility, SEO, and Google

It’s long known that good accessibility is good for search engine optimization (SEO). However, most people think of this connection as being specific to implementing alt attributes on their images when the truth is far more involved and complex. In fact, a core measure of the quality of a website and its content is how […]

inRiver’s AI Improves Product Content Performance, Supports Digital Shelf, and Drives Sales

Once again inRiver is changing the product information management (PIM) platform landscape! Known for having one of the best user interfaces (UI), inRiver PIM helps product managers and merchandisers to enrich product data so that they can sell more products effectively via multiple channels. What’s New with inRiver? The short answer to this is “a […]

How to deploy Viva Connections for Microsoft Teams

Microsoft announced a new employee experience platform called “Microsoft Viva” in early February 2021. According to Microsoft, this platform brings the following tools in a single place, Microsoft Teams. Employee engagement (Viva Connections) Wellbeing (Viva Insights) Learning (Viva Learning) Knowledge discovery (Viva Topics) What is Viva Connections? The “Viva Connections app” is the central landing […]

Introducing Digitally Accessible Experiences: Why it Matters and How to Create Them, a Guide

Using the internet has become a daily activity for us, to the point where, without the internet and its services, it can become difficult to perform tasks that are necessary for making it through our day. This is often the case for users living with disabilities when online experiences are poorly designed for accessibility – […]

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Hacking Human Nature, Part 2: The Endowment Effect

Leveraging Behavioral Economics to boost performance and improve user experience. This is second in our series co-authored by me and Zach Gay exploring how understanding Behavioral Economics can- and should- inform your marketing strategies. The Endowment Effect is the theory that people place more value on objects merely because they own them. My most prized […]

Wanderlist

Bright Paths Students Bring Ingenuity to Custom App Development

Perficient is a company full of unique populations, and we’re committed to investing in resources that develop the skills of our colleagues while embracing diverse perspectives and voices. It’s a commitment that Perficient made to nearly 5,000 colleagues earlier this year through the Perficient People Promise, which promises to champion, challenge, and celebrates every colleague. […]

4 Helpful Tools for Fixing Web Accessibility Issues

It’s important for your business to have an accessible website and other digital assets, but maintaining accessibility means incorporating helpful tools to continuously utilize in your design and development processes, and ultimately, benefit your end-users.   Here are a few accessibility tools to consider.  Tool 1: Axe   Axe is typically the standard DevTool used in accessibility testing for any or Chrome/Firefox extension. This tool can analyze a page for accessibility issues within […]

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Bright Paths Students Demonstrate New Skills with Incredible Variety of Apps

Working in a global digital consultancy, our colleagues thrive on our challenging, fast-paced projects. And over the past twelve weeks, the students in Perficient’s Bright Paths program surely know a thing or two about fast-paced project execution! Within mere weeks, 22 women are in the final stages of completing a Perficient-sponsored coding bootcamp in Detroit; […]

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How to set up a home site for your organization

A home site is a SharePoint communication site which can be the top landing page for your organization’s intranet. It helps to bring together company news, events, and resources for engaging end user experience.   Facts about home site You can set only one site in your organization as a home site The site can […]

Resources

Understanding AEM Resources In 10 Minutes

One of the strong features of Adobe Experience Manager (AEM) is creating UI content using the content authoring capability with Core Components.  As contents are created, they are stored in a Jackrabbit Oak repository as resources, which is then fetched and rendered as HTML content.  When out-of-the-box content authoring components do not suit the needs […]

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