I was super excited when I first heard that Perficient’s Jim Hertzfeld and Kim Williams-Czopek were interviewing Mark Cuban, the owner of the Dallas Mavericks, Shark Tank host and investor, and entrepreneur, on their What If So What? podcast. Not entirely surprising, but Cuban said more people probably know him as the “Shark Tank guy” […]
Strategy and Transformation
Why Order Management is the ‘Secret Sauce’ for Improved Customer Experience in 2022
When we typically think of exceptional customer experience (CX) in the digital context, we usually talk about things like best-in-class site design, easy and intuitive checkout workflows, and an overall site experience that meets and exceeds the expectations of our customers and their various personas. There’s no question that all these elements are important to […]
Reimagining the Patient Experience with Acquia and Drupal [Video]
Consumer experiences outside of the healthcare industry continue to shape patients’ expectations when engaging with healthcare organizations. That’s why Genesis Healthcare System, an Ohio-based integrated healthcare delivery system, wanted to migrate its legacy content management system (CMS). The goal of delivering personalized, interactive experiences for patients was key for Genesis Healthcare System. A new CMS […]
[Podcast] What If Mark Cuban Joined Our Podcast?
Check out the latest episode of Perficient’s “What If? So What?” podcast with our special guest – entrepreneur, Dallas Mavericks owner, and star of TV’s “Shark Tank,” Mark Cuban! Mark and our hosts discuss his most memorable Shark Tank technology products, how to remain relevant to customers across generations, and why he’s excited to be […]
Application Modernization Pillar #2: Network Transformation
In this blog post, we’ll explore network transformation and its role in application modernization. Read about the first pillar of application modernization here. Hybrid IT and multi-cloud adoption change the boundaries of remote and cloud locations, redefining what’s required of localized data centers and enterprise-wide networks. Historically, legacy systems kept information siloed, and IT teams […]
Application Modernization Pillar #1: Application Transformation
Modernization isn’t a new term – enterprises like yours have been updating on-premises, legacy systems to the cloud for years. But legacy technology poses a number of challenges that application modernization can solve. The five pillars of application modernization enable you to optimize your business systems, transforming the way your business works and keeping it […]
3 Collaborative Goals for Finance and IT Leaders in the New Year
Goal setting occurs every year for leaders and their respective teams across all areas of an organization. Technical enhancements, process improvements, training, etc. are all typical goal topics which definitely deserve their place on the priority list. However, special consideration should be given to goals that require collaboration between teams within the organization. Finance and […]
Perficient and Lokavant Partner To Deliver Next-Generation Clinical Trial Operations Insights
Perficient is thrilled to announce a new partnership with Lokavant, a leading clinical trial intelligence solutions company. Lokavant’s solution aggregates and harmonizes clinical trial data, helping customers gain a more comprehensive understanding of how their trials are performing operationally. “Our partnership with Lokavant will greatly benefit our clients,” said Param Singh, director of clinical operations […]
Voice of the Machine (VOM) – Are You Listening to Me or “It?”
My grandfather helped build the Golden Gate Bridge, and he used to call his automobile “the machine,” which led to a family tradition of calling any device with some utility a “machine.” This came in very handy during the “heat of battle” when I would point to one of my kids’ devices and say “please […]
ServiceNow Discovery and the Role of MID Server
Discovery in ServiceNow is an application that allows an enterprise to determine the devices in its internal network or resources in its public cloud and the applications running on them. This is accomplished with the help of an intermediary called a MID server, which is responsible for the communication between the two systems. The data […]
KT on KT: An Expert’s Guide to Knowledge Transfer
Back in my teeth-cutting days as a journalist, we were always told a good headline/title will hook the readers. Today, we call that click bait, did it work? So, what’s this missive about? Well, my initials are KT and I’m going to espouse the importance of and some best practices of good Knowledge Transfers (KTs). […]
[Podcast] What If You Could Know Your Customers Like You Know Your Family? Interview With Matt Nolan
In this episode, Jim talks with Matt Nolan, Sr. Director of Product Marketing, Decision Sciences at Pegasystems, about why personalization is on everyone’s radar, how it has evolved, and what it means today. We’d love to get your feedback on a “white noise” word or topic you’d like for us to cover. Send your suggestions […]