As customer expectations around how to purchase insurance online evolve, it’s crucial for insurance carriers to create online purchasing experiences that exceed expectations and drive revenue and growth opportunities for their organizations. To do this the right way, insurance carriers will need to evaluate their current ecommerce strategy to ensure they’re meeting both business goals […]
Platforms and Technology
3 Insightful Videos to Better Understand Oracle EDM
“A picture is worth a thousand words” is an adage that rings very true to those of us who are vision-driven learners. Simply hearing and reading about a solution is usually not enough. Many of us “need to see to believe” the benefits being promised by any solution. Oracle and Perficient understand this concept very […]
Amazon Connect & Okta Single Sign On (SSO)
Okta is a secure, user-friendly, customizable solution for allowing authenticated access to your applications. By choosing Okta, one of the world’s largest authentication services, developers can significantly reduce the overhead involved with application security risks, maintenance, and building a scalable solution from scratch. Choosing Okta as an authenticated platform simply allows users to log in […]
Application Modernization Pillar #4: Application Migration
In this blog post, we’ll explore application migration and its role in application modernization. Read about the first, second, and third pillars of application modernization. Historically, enterprises wanted to move applications to the cloud because they wanted flexibility, scalability, or the predictable pay-as-you-go cost structure that cloud providers offer. Now, they want environments that enable […]
DevOps & CICD
DevOps & CICD This story is set out not too far, year 2015 in Santa Clara, California. A well-established IT provider was submitting a response to multi-million-dollar RFP. This company was in business for years and had well established waterfall model execution process. There typical delivery model looked very similar to the diagram shown below. […]
10 Questions & Answers About Using Virtual Agents for Medical Information Sharing
In our recent webinar, “Improve Medical Product Information Sharing With Virtual Agents,” Prabha Ranganathan, Kari Blaho-Owens, and Nico Frantzen discussed the ways that implementing virtual agents in life sciences companies’ call center operations can help to promote pharmacovigilance and more effectively service customers. Below are some of the questions we answered during the webinar and some that […]
[Part 2 of 2] How to Refresh Your Marketo Data for the New Year
New Year, New You… continued! Last week, I asked you to take a moment and think about your Marketo instance. When was the last time you focused purely on data hygiene for marketing automation? It’s a fresh new year, and now is the perfect time to refresh your data! As such, I posted a list […]
Application Modernization Pillar #3: Cloud Modernization
In this blog post, we’ll explore cloud modernization and its role in application modernization. Read about the first and second pillars of application modernization. Cloud adoption can have an impact on many types of modernization, including infrastructure and application. It shouldn’t be done in a vacuum (i.e. only modernizing your business processes but not your […]
Key Cloud Trends to Watch in 2022
2021 was a big year for the cloud industry. Due in part to the ongoing Covid-19 pandemic, organizations have found value in moving to the cloud for things such as transitioning to remote work because some model of hybrid work is here to stay for many workers. Most of the major cloud providers all boasted […]
Perficient Commerce Solutions Director Quoted in Forrester Report
Dedicated order management systems (OMS) provide incredible functionality when it comes to effectively managing orders within your organization, and as the market continues to evolve, the time has come for B2B companies to leverage an OMS to grow business functionality and elevate the customer experience. Ninad Manelkar, Director of Commerce Solutions at Perficient, was recently […]
Why Order Management is the ‘Secret Sauce’ for Improved Customer Experience in 2022
When we typically think of exceptional customer experience (CX) in the digital context, we usually talk about things like best-in-class site design, easy and intuitive checkout workflows, and an overall site experience that meets and exceeds the expectations of our customers and their various personas. There’s no question that all these elements are important to […]
Perficient Earns Document AI and Energy & Utilities Google Cloud Expertise Designations
We are excited to kick off 2022 by adding two new Google Cloud expertise designations to our roster, bringing our total count to thirteen. The Document AI and Energy & Utilities Expertise designations demonstrate our technical proficiency and customer impact with the Google Cloud Platform (GCP). Document AI We have demonstrated expertise in delivering Document […]