Platforms and Technology

A little less than a month ago, Microsoft released Direct Routing for Public Preview. Right around that time, I also wrote a blog post covering Direct Routing at a high level. Today, I’ll be doing a deep dive (5 part series) for all of you Skype for Business/Teams administrators and architects that want to know […]

First off, what is a voice user interface? A voice user interface, or VUI, is an interface where the user interacts by speaking. An automated phone system is a familiar voice interface, but very poorly designed. Most automated phone systems tend to lack context and are designed for the way we write, not the way […]

We often hear the phrase “Seek first to understand and then to be understood” or are told to actively listen. While these are important, often time it’s simply not tactical enough. Too often what we hear is skewed by the filters that we (and our audiences) apply. So how do we ensure what we say […]

As we continue our series on maintaining regulatory-compliant cloud systems, let’s touch on a few key terms. Below are explanations of the primary cloud-hosted offerings available in the market. Infrastructure-as-a-Service (IaaS) When you purchase a software system and opt to have a vendor host it for you instead of installing it on servers you own, […]

Salesforce’s “Summer ’18 Admin Preview Live” highlighted features guaranteed to deliver greater efficiencies to actionable information, cleaner reports, and insights into end-user skill sets. Among the highlights, here are… 5 Features from “Summer ’18 Admin Preview Live” Every Salesforce Admin Should Leverage Last Run Date on Reports Lists In Lightning Experience (LEX), the “Report Last […]

Delivering on a project like this is one that makes the whole team feel good. But how do you do this while still maintaining your sanity, let alone a life outside of work? Obstacle: Faced with a Super-Tight Deadline but it’s a Great Opportunity OpenTable heard about our community expertise and came to us in […]

Recent months have seen many discussions and questions about tax reform and its impact on the industry as a whole. The introduction of lower corporate tax rates in the U.S. has created a jubilant atmosphere, as the rates are generally expected to boost earnings and investments for many insurers. Companies including Aflac, MetLife, Travelers, and […]

This is the fifth post in a series on the TransCelerate Shared Investigator Platform (SIP). For more background, including benefits and challenges, see the previous posts. For those of you who have not yet joined TransCelerate, or who have joined but have not yet adopted the SIP, here are some ideas to consider in your […]

We’ve made it to the pivotal juncture for enterprise cloud adoption. Thought leaders and research firms have predicted 2018 to be a significant year for businesses shifting to cloud-based platforms. Some of the stats: “In 2018, we’ll cross the significant 50% adoption milestone, and cloud applications, platforms, and services will continue to radically change the […]

Big Data is the way to move forward for all enterprises today. May it be healthcare, retail, finance or manufacturing, everyone is at different stages in their journey to create their industry-grade, enterprise-ready Data Lake repository. Data Lake forms the core foundation for companies in their journey to build state-of-the-art intelligent applications and provide cutting-edge […]

Applies to Oracle Analytics Cloud Service – version 17.4.5 and later To learn more about why Oracle Analytics Cloud (OAC) Backup Operation fails, run the diagnostic collection script on the OAC server. Refer to Oracle Support Document 2236000.1 (How To Collect Diagnostic Files and Logs in Oracle Analytics Cloud (OAC)). The diagnostic collection script generates […]

If your company makes drugs, medical devices, or biologics (vaccines, blood and blood components, allergenics, somatic cells, gene therapy, tissues, and recombinant therapeutic proteins), it is regulated. If your company is regulated, then every IT system you use to design, develop, conduct trials, manufacture, package, label, store, distribute, install, or service your products is also […]