Customer Experience + Design

When consumers visit a website, they expect to find the website designed to tell them who the company is and how its products and services can be beneficial to them, and businesses have a greater chance of accomplishing this when incorporating motion into its website design. Motion design can tell a business’ story at a […]

If you’ve been following the news recently, you’ve likely heard something about how Texas has been trampled by unusually cold temperatures and snow this past week. What you may not have heard is how unprepared the state was for this event. What was even more surprising is how unprepared I was. You may have read […]

Today organizations are transforming to adapt to the new market needs and expand the business. Every organization is looking to maximize its value by utilizing the most incredible asset called data. Some organizations don’t have the scale to build everything independently, which drives the need for partnership with other organizations to maximize the market presence […]

In today’s hectic world, humans are increasingly drawn to simplicity. Stemming from a rising need for everyday efficiency and speed, we are in constant search for the next new technology that will make our lives easier. While this inclination toward simplicity is likely intuitive for most aspects of modern life, we often see the opposite […]

The following is the first in a series of blogs about how a center of excellence can help you unlock the potential of your people. Oracle Talent Acquisition Cloud (OTAC), also known as Taleo, has long been considered a global leader in talent solutions. However, for Taleo clients that have implemented Oracle HCM Cloud, there is now […]

Oracle Cloud Payables allows both manual and batch processing of payments due.  Best Practices dictate that most payments should be done using a batch payment process.  Manual payments should be done only on an exception basis. This discussion will focus on batch payment processing using Oracle Cloud Payables. Consider this, a company processes tens of […]

The answer is yes, of course there are.  I presented on this topic, along with my colleague Scott Albahary – Chief Strategist for Financial Services here at Perficient and Jim Marous – Co-Publisher of The Financial Brand, to approximately 500 financial services industry folks. As the financial services industry continues to go through its digital […]

Customer expectations have evolved drastically due to the impact that digital technology has placed on the customer experience. There is also no question that Covid-19 has changed the digital game by increasing digital transformations and creating a demand for a smooth digital experience. When McDonald’s began to see a decrease in sales, they stepped back […]

Seamless order to fulfillment is the crux of any good experience. A brand’s reputation and longevity, as well customer loyalty and adoption, often hinges on the success of how order management (OM) is rooted in an organization. The interaction with users at their point of need is the tipping point and often dictates success or […]

Part 2: Keeping Up with Changing Customer Needs Are you ever unsure of what your customers want? Would knowing what they expect help you drive business outcomes? If this sounds like you, read on as we explore the art and science of expectations in the second installment of this three-part series. In Part 1 I […]

My previous blog covered how HR and technology can help improve your employee engagement through artificial intelligence. This blog explores how leadership can help kick off their commitment from the new hire’s onboarding stages. The passage from a candidate to employee is a momentous occasion for both the worker and the employer. Helping bridge the […]

All too often, accessibility does not cross the mind of designers or developers until it is too late in the process. Approaching accessibility as a final checkbox in the entire process of a webpage and website development will result in exurbanite defects and adversely affect the final product. Developers and designers must take on the […]