Over the years, I’ve sat through (or participated in) countless digital platform/CRM presentations. I’m hard-pressed to think of one presentation that didn’t include the phrase “the right message, to the right person, at the right time.” We can all agree that the most impactful messages need to come at the right time. The challenge is […]
Customer Experience + Design
Create More Accessible Web Design for Disability Using These 3 Scenarios
Web accessibility is important for people with disabilities, especially now due to the COVID-19 pandemic. People are doing more and more online, from ordering groceries, to medications, and even car shopping. In today’s world, it seems that anything can be ordered online, and for most people, it can. But for individuals with disabilities, it may […]
What Did You Expect? Delivering Experiences that Meet Customer Expectations (Part 3 of 3)
Part 3: Delivering on Expectations Are you ever unsure of what your customers want? Would knowing what they expect help you drive business outcomes? If this sounds like you, read on as we explore the art and science of expectations in the wrap-up to this three-part series. Our story so far has explored the gap […]
[Vlog] COVID-19 Vaccinations: Addressing Fears and Barriers
Video Transcript: Paul Griffiths: Hey everyone, my name is Paul Griffiths. I’m a principal in the digital health strategy practice at Perficient. I am here today to talk about vaccines and why some people might not want to receive them. And hopefully what we can do to help encourage more folks to get the vaccine […]
How Incorporating Motion Design on Websites Improves Overall Business
When consumers visit a website, they expect to find the website designed to tell them who the company is and how its products and services can be beneficial to them, and businesses have a greater chance of accomplishing this when incorporating motion into its website design. Motion design can tell a business’ story at a […]
3 Key Commerce Areas the Texas Winter Storm Teaches Us About Being Unprepared
If you’ve been following the news recently, you’ve likely heard something about how Texas has been trampled by unusually cold temperatures and snow this past week. What you may not have heard is how unprepared the state was for this event. What was even more surprising is how unprepared I was. You may have read […]
Byte-7: Utilize your data via API to maximize the market presence
Today organizations are transforming to adapt to the new market needs and expand the business. Every organization is looking to maximize its value by utilizing the most incredible asset called data. Some organizations don’t have the scale to build everything independently, which drives the need for partnership with other organizations to maximize the market presence […]
The Beauty of Simplicity: The Key to Accessible Web Design
In today’s hectic world, humans are increasingly drawn to simplicity. Stemming from a rising need for everyday efficiency and speed, we are in constant search for the next new technology that will make our lives easier. While this inclination toward simplicity is likely intuitive for most aspects of modern life, we often see the opposite […]
Talent Acquisition: Four reasons to move from Taleo to Oracle Recruiting Cloud
The following is the first in a series of blogs about how a center of excellence can help you unlock the potential of your people. Oracle Talent Acquisition Cloud (OTAC), also known as Taleo, has long been considered a global leader in talent solutions. However, for Taleo clients that have implemented Oracle HCM Cloud, there is now […]
Oracle Cloud Payables – Batch Disbursements Processing – Payment Process Requests
Oracle Cloud Payables allows both manual and batch processing of payments due. Best Practices dictate that most payments should be done using a batch payment process. Manual payments should be done only on an exception basis. This discussion will focus on batch payment processing using Oracle Cloud Payables. Consider this, a company processes tens of […]
Are There Digital Strategy Lessons Financial Institutions Can Learn From Other Industries?
The answer is yes, of course there are. I presented on this topic, along with my colleague Scott Albahary – Chief Strategist for Financial Services here at Perficient and Jim Marous – Co-Publisher of The Financial Brand, to approximately 500 financial services industry folks. As the financial services industry continues to go through its digital […]
How Can Automakers and Suppliers Win Over Customers With Digital?
Customer expectations have evolved drastically due to the impact that digital technology has placed on the customer experience. There is also no question that Covid-19 has changed the digital game by increasing digital transformations and creating a demand for a smooth digital experience. When McDonald’s began to see a decrease in sales, they stepped back […]