Customer Experience + Design

Automation for Automation – An Executable Framework for DevSecOps In an age where automated Continuous Integration and Continuous Delivery (CI/CD) is becoming more and more critical to the success of any organization, why are we still building our DevSecOps environments by hand?  Instead why don’t we leverage automation for our automation?  DevSecOps support teams are […]

Across industries, so much of marketing effectively comes down to timing — appealing to the right person, at the right place, at the right time. Timing for marketing financial services and products as a financial advisor is especially crucial, as many financial needs follow the timeline of milestones in an individual’s life. But financial advisors […]

Welcome to my series on Sitecore Website Performance. This series will outline the key metrics and tools used to track website performance as well as specific recommendations to improve page speed within Sitecore.  In Part 1 we will review how to test website performance and how we get the most accurate results. What is the […]

 Time management is a crucial part of success as a project manager. When your role requires you to wear many hats, as project management does, it’s important to be deliberate with you how spend your time. Often it can take months (or years) of experimentation to develop the perfect time management system for your work […]

In September of this year, Perficient’s DXP experts were interviewed for the Forrester report Understanding The Architect Of Your Digital Experience Platform. In the report, Forrester covers how ‘Digital leaders must recalibrate their understanding of digital experience platforms to make the right decisions about building and evolving them’. Read on to learn a bit more […]

Workato Introduction Workato is a low-code/no-code, cloud-based iPaaS Solution that is hosted on public cloud infrastructure from Google Cloud Platform and Amazon Web Services (AWS). It means everything you create here is a drag-and-drop application component that resides on cloud.  Workato Connector To achieve any automation in the Workato tool, we create a recipe. The […]

Child welfare caseworkers are among the most overworked government employees, they shoulder the responsibility for the well-being and safety of our most vulnerable population – children. The work of today’s caseworkers is limited by disjointed processes and siloed data. These aging, disparate legacy systems do not support their work in a timely and efficient manner. […]

Organizations today are going into a rapid digital transformation. With MuleSoft’s API Led connectivity approach, the integration strategy of the enterprises is now going towards more reusability with quicker deliverables of projects through discovery, self-service, and reusability. But what if we mix the flavor of Event Driven Architecture also into the Enterprise’s Integration Strategy? With this blog, […]

With the Marketing Cloud Winter ’23 release, Salesforce officially rebranded their Interaction Studio tool (AGAIN) to be known henceforth as Marketing Cloud Personalization. Although it’s been two years since Salesforce first acquired Evergage and rebranded the tool, it’s always been pretty common to hear people say things like “Interaction Studio (formerly known as Evergage).” So […]

I spent much of this week writing our Digital First Industry Position for the Automotive industry. As someone who has been online since the early days of the Internet, sometimes it amazes me that in 2022, we are still talking about Digital First. I had the privilege of creating the first online ads on washingtonpost.com, […]

With the rise of AI and our ability to collect increasingly more data about consumers, it’s important that we keep human-centered design at the forefront to improve engagement with consumers. But how? Many enterprise-level companies, even those with mature digital marketing strategies, are challenged with putting their data into action. In order to bridge the […]

Inflation reached a forty-one-year high in June, and according to the Consumer Price Index, prices have remained elevated. Many are struggling to make their dollars stretch and are looking to their financial institutions for guidance on how to better manage spending and stay afloat financially. Financial firms cannot singlehandedly control inflation, of course, but they […]