Customer Experience + Design

It’s time to focus on customer experiences (CX). But, how do you differentiate yourself from the pack? According to a digital trends report from Adobe, the answer is…by providing an excellent CX. It beats content marketing, video marketing, and social pages. Why should brands focus on CX? Its official, consumer’s value exceptional experiences and will […]

In my last-post, we went over the deployment process in the EpiServer DXP environment. I mentioned that the next post would be related to using this within Azure DevOps, but I need to make a slight adjustment based on today’s update. As of April 27th, 2020, EpiServer released their weekly update #313, which included a lot […]

In my last post, I showed you how to create your YAML output files.  By default, these files do not contain any user information, however, the tool does give you a pretty easy way to include these by using an OSGi configuration.  The only drawback to this approach is that you can’t change it without […]

Relaunching or migrating a website is an intensive process and it’s very easy for small issues to slip through the cracks. Especially when teams either lack institutional knowledge, are gapped on critical skills or are working against an aggressive timeline. Here are some things to watch out for I’ve seen observing and being involved in […]

The following is the second installment in a series of blogs about how deploying Red Hat OpenShift on Amazon Web Services cloud platform can transform your business. If you missed the first blog, find it here. In this blog, we’re going to explain two use cases involving a financial services client and a healthcare client.  […]

Having spent a lot of time building custom software applications at the beginning of my career, there were many aspects of technology decisions that fascinate me. One of the subjects I’ve always enjoyed assisting companies with is the decision to “build vs buy” a software. Factors such as business needs, technical requirements, budget, access to talent, complexity, unique functionally, data privacy, and sometimes even […]

In the recent weeks that we’ve delivered our series of resource tips for healthcare, we’ve received so many encouraging and inspiring stories of tenacity, passion, and drive from those working on the front line to care for and rehabilitate our communities. We thank you for all you are doing. Knowing your focus has been stretched […]

Raise your hand if you’ve watched a movie or played a video game in the past 20 years. Keep those hands up if you’ve ever been in a car, or a building, or used a smartphone. Most of the modern world we live in, from the entertainment we consume to the products and spaces we […]

In late-2019, Episerver released one of their Beta programs, which would allow developers the ability to control a DXP environment deployment via an API. This Powershell module is called “EpiCloud”. There have been a few blog posts on how to use these APIs in one-off instances, but none in how to make these into reusable […]

One and a half months into lockdown and most organizations are now through the initial scramble to assess, address, and run in the best way they are able. But some have gone beyond just getting to a run state and pushed innovation to address new and evolving customer experience expectations. But are all these “COVID-nnovations” […]

Keeping permissions in sync across environments is an issue for most organizations.  In AEM, you can export permissions using packages but this becomes a tedious process if you need to do this on a regular basis. I won’t say that the AC Tool solves the problem completely but it’s a good place to start.  In […]

We hope you, your organization, and your loved ones are doing well. This is the latest in a series of resources designed to give you specific, actionable steps to take in your communications strategies during the COVID-19 crisis.  TIP: What does it mean to be your users’ trusted COVID-19 adviser? Conflicting information from government sources, […]