Skip to main content

Experience Management

Analytics Graphic

Web Analytics: Navigating the Basics and Key Metrics

In the current digital era, every business is bound to have a website to scale its business. Hence it becomes very important and crucial for a business owner to understand how users interact with a website. Why is it important to understand how the user engages with a website? Business owners need to understand user […]

Business People Using Smartphone And Pressing Review Popup On Visual Screen, Customer Review By Five Star Feedback, Positive Customer Feedback Testimonial.

Learn more about Microsoft Viva Engage

Viva Connection is nowadays everywhere or we can say every organization is using it. Viva Connections is an organization’s personalized gateway, providing employees with a centralized hub to access company news, policies, and resources. This feature transforms Microsoft Teams into an engaging and dynamic intranet-like experience, where employees can stay informed and connected. Microsoft Viva […]

Keyboard with search bar

AEM Customization: How to Add a Custom Action Button to the AEM Assets Action Bar Menu

Recently, a client approached us with a requirement to update content fragment elements data, Assets metadata, and Folder metadata via an Azure-based API. Our initial solution was to implement a JMX script, which could be started by an admin user group with valid parameters. However, this was a rather limiting solution, as normal AEM authors […]

Abstract Neurons System

Utilizing Generative AI to Enhance Order Experience

Businesses are going through a significant transformation with the emergence and focus on artificial intelligence (AI). Businesses are evolving with the adoption of AI disciplines like machine learning (ML), natural language processing (NLP), robotics, and many others. AI technologies are already on a path to magnify gains in productivity, efficiency, and adaptability. Forbes Advisor lists […]

Digitally Enhanced Shot Of An Attractive Businesswoman Working In The Office Superimposed Over Multiple Lines Of Computer Code

HTL Template Testing Beyond AEM

Content Management Systems and Templating In the past, I have worked with various Content Management Systems, including Drupal, which utilized the Twig templating engine to generate the HTML for web pages. Twig shares many features with HTL, the templating language used in Adobe Experience Manager (AEM). While working with Twig templates in conjunction with the […]

Viva Pilots

Microsoft Viva pilot programs: Overhaul your employee experience while mitigating risk

Most senior leadership today is at least partially focused on ensuring that their organizations culture, productivity, and employee engagement are keeping pace with the competition. Microsoft Viva has emerged as a cost-effective and tightly-integrated suite of tools that allows companies to provide pointed solutions for many employee experience challenges. However, creating change in the employee […]

Vecteezy broken glass

Controlling the Narrative: How Financial Services Institutions Can Stay Ahead of Reputational Risk

The trust placed in financial services organizations by clients, investors, and stakeholders is not only a reflection of reliability but also a significant driver of business success. But, as one of the most regulated and notoriously untrusted industries, the financial services industry is among the most vulnerable to being impacted by negative digital media, driving […]

Cloud Computing And Network Security

AEM as a Cloud Service – Authentication Made Simple

Authentication in AEM as a Cloud Service is a critical aspect of securing the platform. It also ensures that only authorized users have access to sensitive data and functionality. In this blog post, we will explore the different authentication options available in AEM as a Cloud Service for author environment, how authentication in AEM as […]

woman banking on laptop

5 Banking Trends We’re Forecasting for 2023

2023 has commenced, and rates are climbing, inflation is bubbling, and banking customers are continuing to demand hyper-personalized products and experiences from their institutions. Here are five banking trends we’re forecasting for the new year. 1. Banks are focused on efficiency initiatives to optimize their operations and lower costs. Three prominent areas where there is […]

Mother And Daughter Having Fun

Perficient and Pega: Working Together to Support Caseworkers

Child welfare caseworkers are among the most overworked government employees, they shoulder the responsibility for the well-being and safety of our most vulnerable population – children. The work of today’s caseworkers is limited by disjointed processes and siloed data. These aging, disparate legacy systems do not support their work in a timely and efficient manner. […]

Abstract digital global map with data points

AEM Author Notifications Made Easy

The life cycle of an AEM implementation involves code development and deployment, content authoring, server maintenance, AEM Service Pack upgrades, and rare disaster recovery. DevOps operation involves meticulous planning and execution. One of the planning and execution steps is communicating to stakeholders and AEM users, especially authors, about maintenance activity. This will help prevent the authors […]

Istock 1214961329 Man At Board W 'customer Experience' And Icons (resized)

How to Guarantee a Positive Customer Experience

When considering a customer’s purchase experience, how many things could possibly go wrong? In truth, there are endless possibilities. On the other hand, how many simple things can you implement to ensure a positive customer experience? In my previous blog articles, I discussed Perficient’s “Now, New, and Next” framework. Today, I’ll share different tactics, features, […]

Load More