Perficient’s Amazon Connect Experience (PACE) solution amplifies the power of Amazon Connect with several added features and managed services. As we continue to develop and customize our software to your needs, we will post blogs with new features and processes we have added, changed, or fixed. To learn more about PACE, visit our dedicated landing […]
Technology Partners
Amazon Connect integration with Dynamics Channel Integration Framework
Businesses today empower their agents by minimizing the number of separate applications they need and providing them with relevant customer information at their fingertips. One of the most common ways to achieve this is through integrating telephony systems with Customer Relationship Management (CRM) software. In this blog post, I’ll cover the integration between Amazon Connect […]
Integrating LinkedIn and Marketo
Integrating LinkedIn and Marketo can help seamlessly capture leads from LinkedIn and sync them automatically to Marketo to trigger marketing automations, add to a nurture campaign, or alert a sales rep. Utilizing the integration between LinkedIn and Marketo can help you reach the professional audience you’re looking for. There are two different native Marketo LaunchPoint […]
[Webinar] Projecting Supply Chain Performance with Incorta Analytics
Proactively monitoring and addressing upcoming supply chain bottlenecks can have a direct impact on realizing revenue targets and meeting customer expectations. Leveraging Incorta Analytics, Perficient’s supply chain management solution for Oracle E-Business Suite provides a forward-looking view of inventory projections with increased visibility into SCM, order management, purchasing, and manufacturing. Join us for a live […]
Using Microsoft Teams: Utilize Chats, Meeting Chats, & Posts
This blog is the third and final in a three-part series tackling how to set up and use Microsoft Teams for a project. Chats, Meeting Chats, and Channel Posts are all excellent methods of communication within Microsoft Teams. However, there is often confusion amongst project teams of when it is appropriate to use each feature. […]
Using Microsoft Teams: Set Up and Organize Teams Channels for Your Project
This blog is the first in a three-part series tackling how to set up and use Microsoft Teams for a project. Maintaining good communication is crucial to project success. One of the best tools to facilitate regular communication amongst your project team is Microsoft Teams. In this post, we’ll cover a useful way to set […]
Using Microsoft Teams: Write Effective Teams Posts
This blog is the second in a three-part series tackling how to set up and use Microsoft Teams for a project. So you’ve posted a message in Teams and you’re asking yourself, why hasn’t anyone responded? It might be that your messaging isn’t clear, or the right people don’t even know that you’re addressing them. […]
Grant Moe Gets Technical To Deliver Positive Client Outcomes
At Perficient, we encourage you to be your true self. We’re in the business of creating genuine connections that truly matter, with experiences that count for both colleagues and clients, and being your true self is the first step to establishing these relationships. Grant Moe, a technical consultant on our Salesforce team based in Fargo, […]
IP Whitelisting through AEM Dispatcher in 5 easy steps
The dispatcher is used as a load balancing/caching tool by AEM. It can also be used to block anyone from accessing your AEM author instance. This is to ensure that no one outside the client’s network can access it. AEM Author and publisher should never be exposed directly. In most cases, clients may also require […]
How to Monitor Performance Using Application Insights
Monitoring your website performance is a key factor to ensure your application performs as expected. There are a lot of application performance monitoring (APM) tools available in the market that can be used to monitor the performance of the application, such as NewRelic, Azure Monitor, AppDynamics, and others. In this post, I’ll talk more about […]
Planning For Marketo: The Discovery Process [Part 2 of 2]
Planning For Marketo In Part One of ‘Planning For Marketo: The Discovery Process’, we posed three sets of hard-hitting questions to ask of your organization in order to plan for resource expenditure to hit the ground running with your new Adobe Marketo instance. Whether you’re a member of Marketing, Sales, or IT, planning ahead for […]
Planning For Marketo: The Discovery Process [Part 1 of 2]
Planning For Marketo Planning for Marketo sounds like an obvious thing to do. However, getting your ducks in a row when setting out to stand up a new Adobe Marketo Engage instance can be daunting. With Marketo being such a powerful platform that can be configured in countless ways for all types of marketing strategies, […]