Industries

Manufacturing is the process of making an item to sell. Within manufacturing, there are several different manufacturing types and sub-types. So, how do you know what type of manufacturing environment your company is using? In this post, we will review the three main manufacturing types and the key terminology that goes with each one.

Ecommerce sales have consistently seen growth in the last few years. This has been especially true during this past year of unprecedented times. Businesses had to quickly adapt to enabling online stores and driving more sales online.  The assessment is that the pandemic accelerated the ecommerce growth in the US by nearly 2 years. This […]

In a previous post, I wrote about five major themes of digital health trends for 2021. In this article, I want to focus on the specific implications for hospitals and integrated delivery networks. Building out the 21 predictions I’m offering for digital health in 2021, here are predictions six through 10: 6. Business Model Disruption […]

Organizations that love data-driven decision-making suffer from the same challenge. How do we earn trust from consumers to get the right data about them, all in an effort to serve them better? This classic problem of “if I knew more, I could do more” is most easily solvable by the following axiom: “With the correct […]

Healthcare leaders have access to more healthcare data and technology than ever before allowing them to transform patient and member care. A one-size-fits-all-approach doesn’t work anymore and we’re being challenged to do more through personalized medicine. In season 1 episode 2 of the Intelligent Data Podcast, host Arvind Murali and his guest Juliet Silver, Perficient’s […]

Late night Twitter scrolling. Feels like my consumption has risen exponentially this past year. Anyone else? But a series of tweets (and linked articles published on KFF.org and JAMA Network) from Kaiser Family Foundation’s Executive VP for Health Policy Larry Levitt recently caught my attention. In them, he shares predictions for Biden’s post-inauguration impacts on […]

What’s the right amount of time a customer should wait to hear back from a financial services institution? Most people would agree that 5-7 business days is unacceptable. I recently came across the message below from a nationwide mortgage lender and servicer and was shocked to see this response: Customer service isn’t new in financial […]

I want to kick off 2021 by record on the changes we could see in the year ahead. While 2020 was “unprecedented,” with a Democrat-led federal government, I expect a lot to change healthcare. In fact, I’ve come up with 21 digital health predictions about 2021 – and this first set is focused on the broad market themes that will be felt by every player.  […]

COVID-19 has undoubtedly affected financial services trends in 2020 and will continue to do so into 2021. Since the pandemic began, financial services organizations have been responding to the crisis with continuity plans to address everything from bankruptcies to people losing their jobs and ability to pay their bills on time. Now more than ever […]

Perficient is excited to announce our partnership with Exterro.  Exterro is a leading software platform focusing on an area known as Legal GRC (Legal Governance, Risk, and Compliance).  Exterro’s software is developed “by lawyers, for lawyers” and is a fully SaaS & a secure cloud native product that helps clients using older e-discovery tools to […]

Customer Engagement & Experience This is a topic on everyone’s top 10 trend list for 2021. Historically, the customer engagement and experience in many financial institutions have tended to be very product- or service-focused and can be very dysfunctional across channels. Customers want to have an overall engagement with their financial institution around products and […]

The document debacle Companies continue to fight the battle of the age-old problem: paper documents. Adapting to document modernization to expand the ability to search, catalog and protect HIPAA\PII data is paramount. Perficient continues to help businesses speed up the time it takes to digitize documents for further integration in other sectors. In this article, […]