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Insurance

Leading Insurance In The Age Of Ai

3 Ways Insurers Can Lead in the Age of AI

For years, insurers have experimented with digital initiatives, but the pace of disruption has accelerated. Legacy models can’t keep up with rising risks, evolving customer expectations, and operational pressures. The question isn’t whether insurers will transform, but rather how fast they can adapt. Technologies like AI, advanced analytics, and embedded solutions have moved from emerging […]

2025 Forrester Impact of AI on DXPs

Perficient Interviewed for Forrester Report on AI’s Transformative Role in DXPs

As artificial intelligence continues to reshape the digital landscape, organizations are seeking clarity on how to strategically integrate AI into their digital experience platforms (DXPs). In its latest report, The Impact of AI on Digital Experience Platforms, Forrester explores how DXP vendors are embedding AI agents to streamline experience operations and expand toolsets — from copilots […]

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Acquia Source: What it is, and why you should be learning to use it

Meet Acquia Source Acquia Source powered by Drupal is Acquia’s SaaS solution to streamline building, managing, and deploying websites at scale, representing a fundamental shift in how organizations approach digital experience creation. This innovative platform combines the power of Drupal with a modern component-based architecture, delivering a unique hybrid approach that bridges traditional CMS capabilities […]

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Perficient Included Again in IDC Market Glance for Customer Experience Services

Customer experience (CX) continues to be a defining factor in business success. In a digital-first world, even a single poor interaction can drive customers to competitors, contributing to an estimated $1.6 trillion in annual losses in the U.S. alone. On the other hand, exceptional omnichannel experiences build trust, deepen loyalty, and turn customers into lifelong […]

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Empowering the Modern Insurance Agent: Digital Strategies That Deliver Business Impact

Digital transformation in insurance isn’t slowing down. But here’s the good news: agents aren’t being replaced by technology. They’re being empowered by it. Agents are more essential than ever in delivering value. For insurance leaders making strategic digital investments, the opportunity lies in enabling agents to deliver personalized, efficient, and human-centered experiences at scale. Drawing […]

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Navigating the Digital Transformation Landscape in 2025

Keeping up with today’s fast-paced technological environment, with businesses undergoing a significant transformation in operations, customer interactions, and innovation, can be challenging. Partnering with the right digital transformation service provider is essential for success. A proven track record in guiding businesses through digital complexities is crucial for unlocking their full potential, driving efficiency, and ensuring […]

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Universal Design Principles Supporting Operable Content – Equitable Use

When designing operable digital and physical spaces in pharmacies, the principle of Equitable Use is foundational. It ensures that all customers, regardless of their abilities, can access and interact with services without discrimination. By incorporating this principle into operable content, pharmacies can create environments that are truly inclusive, empowering all individuals to engage independently and […]

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Universal Design in Pharmacies – Transparency and Communication

Welcome to our new series on Universal Design for Pharmacies!  In this segment, we’ll explore the importance of Universal Design in Pharmacies for All Disabilities. In the realm of healthcare, effective communication and transparency are paramount. Pharmacies, as essential healthcare providers, must ensure that their services are accessible to all customers, regardless of their abilities. […]

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Universal Design in Pharmacies – Accessibility Laws

Welcome to our new series on Universal Design for Pharmacies!  In this segment, we’ll explore the importance of Universal Design in Pharmacies for All Disabilities. Ensuring that pharmacies are accessible to everyone is not just a matter of good customer service; it is also a legal requirement. Universal Design principles help pharmacies meet these legal […]

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Universal Design in Pharmacies – Customer Service Live Chat and FAQs

Welcome to our new series on Universal Design for Pharmacies!  In this segment, we’ll explore the importance of Universal Design in Pharmacies for All Disabilities. In today’s fast-paced world, customers expect quick and efficient service, especially when it comes to their healthcare needs. Pharmacies can enhance their customer service by adopting Universal Design principles and […]

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Universal Design in Pharmacies – Social Responsibility

Welcome to our new series on Universal Design for Pharmacies!  In this segment, we’ll explore the importance of Universal Design in Pharmacies for All Disabilities. Pharmacies play a crucial role in the healthcare system, providing essential services to individuals from all walks of life. Embracing Universal Design principles in pharmacies not only enhances customer service […]

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From Cloud to Local: Effortlessly Import Azure SQL Databases

With most systems transitioning to cloud-based environments, databases are often hosted across various cloud platforms. However, during the development cycle, there are occasions when having access to a local database environment becomes crucial, particularly for analyzing and troubleshooting issues originating in the production environment. Sometimes, it is necessary to restore the production database to a […]

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