Perficient’s healthcare practice offers deep industry expertise to payers and providers. The healthcare team includes many experts who’ve gained this experience in the same professions as the clients we support. Kristina Kaufmann, senior business consultant, is one of these experts. I recently connected with her to discuss what it’s like to serve Perficient’s healthcare clients […]
Healthcare
Lead With Intention: Recapping Women in Digital 2022
On International Women’s Day, we recently recognized and celebrated women around the world. In honor of this day, Perficient and Adobe collaborated to host the sixth annual Women in Digital panel. While this event typically coincides with Adobe Summit, we were delighted to host 170 people during the live virtual event. (If you weren’t able […]
CMS’s New ACO REACH Model Prioritizes Health Equity… But What’s Missing?
Social Determinants of Health (SDOH) and health equity have gained considerable attention in the healthcare community over recent years. It’s easy to recognize that the health of a person is more than their diagnoses, lab results, and broken bones. Health encompasses life outside of the doctor’s office, too. In fact, significant research efforts, funding, and […]
Perficient Named 2021 Acquia Partner of the Year for Drupal Cloud
Acquia recently announced the winners of its 2021 Partner Awards. We’re delighted to share that Perficient received the Outstanding Partner Contribution award for our outstanding performance in Drupal Cloud for 2021. We’re one of Acquia’s first Certified Drupal Cloud Practices and a valued Acquia partner since 2017. Throughout that time, our Acquia practice has demonstrated […]
The ROI of Soft Skills Training in Healthcare Customer Care
It’s no secret that, for organizations to be successful, a healthy focus on the bottom line is critical. That goes for healthcare and life sciences organizations as well. Because of this, many organizations focus on ”hard skills” when training their patient support, customer care, or contact center employees. Hard skills are those teachable skills that […]
People of Perficient: Meet Inna Suarez, Senior Project Manager
I recently connected with one of our senior project managers, Inna Suarez, to discuss what it’s like to serve Perficient’s healthcare clients. We discussed what Inna values most about Perficient’s culture and her team. I loved hearing Inna’s thoughts on what makes the Perficient community special, and I’m sure you will too. Inna, thank you […]
Henry Ford Health Partners With Perficient to Win Best Pandemic Related Communications Award
Perficient is pleased to announce that our work for Henry Ford Health has gained recognition in the 2021 eHealthcare Leadership Awards. Henry Ford Health Supports Both Patients and Staff Amid the Pandemic Henry Ford Health | Best COVID-19 Pandemic Related Communications – Healthcare System, Silver A sitewide COVID flyout directs digital visitors to vaccine information, […]
Internet Explorer is officially retiring – what does it mean for Oracle Clinical, RDC, and TMS?
As of 15th June 2022, Microsoft’s venerable web browser, Internet Explorer, will finally be officially retired and desupported on Windows platforms; it’s earned its rest! This quick post will discuss what that means for the Oracle Clinical/RDC/TMS suite of applications. As any users of the OC suite will know, Internet Explorer was, for most of […]
Perficient Listed in Forrester Now Tech: Oracle Apps Implementation Services Providers, Q1 2022
Forrester has included Perficient in its Now Tech: Oracle Apps Implementation Services Providers, Q1 2022 report. This report is an overview of 25 Oracle apps implementation services providers. In the report, Forrester segmented vendors based on market presence and capabilities. Market presence was determined by Oracle app implementation services revenue and vendors were placed into […]
Best Practices For Planning Your Next Healthcare Journey Map
We recently discussed how journey maps can be leveraged across organizations to create a holistic, patient-centered experience (if you missed it, you can learn more about ‘Activating Journey Maps Across your Healthcare Organization’). But before you can activate journey maps, you must create them. The following these best practices for planning your next healthcare journey […]
People of Perficient: Meet Michael Principe, Senior Project Manager
At Perficient we promise to challenge, champion, and celebrate our people. I recently sat down with one of our senior project managers, Michael Principe, to discuss this culture of putting people first. Along the way, I learned about his “winning” mentality and what he values most about his role. Thank you for joining me today, […]
Patient Experience Beyond the Digital Front Door
Once healthcare consumers make it through your digital front door, are they experiencing your organization and care at the level you aspire to deliver? To improve consumer experience, healthcare organizations are heavily investing in digital. Increasingly though, payers, providers, and healthcare service leaders are evaluating broader strategies to improve patient experience and build brand loyalty. […]