Communications + Media + Technology

I have just returned from the Gartner Application Strategies and Solutions Summit 2018. This was one of those conferences where it turns out to be something different than what you expected. The agenda was a solid blend of educational sessions, networking opportunities and meaningful keynotes. Like many conferences, the real value comes from hearing from […]

Hello, 1980 called, they want their Voicemail back… In the 70s we started using Voicemail in the work place, it gained momentum and reached popularity in the 80s but by 2012 it was in decline. (Information found on Google!) While businesses grow and evolve; they find more effective ways to communicate in the moment and […]

The author could not resist the analogy here. In my recent research on emerging technology for my client I came across the subject of “Smart Dust.” I had reviewed the technology one time before but put it in the “10-year plus” category. Upon further reading and research it became clear that this is one of […]

DevOps is more of a philosophy or way of working than it is a formal framework or standard. Nevertheless, the approach deserves merit, as it goes to the core of tension in most IT organizations—the need to be responsive to business change while maintaining a stable, highly available IT infrastructure, and delivering quality services that […]

Decades of Movie Making Tradition I stumbled into a career as a Solution Architect while working for Walt Disney Pictures & Television as an Assistant to the Executive Vice President of production. Part of my daily routine was to man five fax machines early in the morning receiving call sheets and production reports from movies […]

The old adage “the customer is always right” may frustrate some companies, but getting to the heart of the customer voice through robust data aggregation and analysis tools has never been easier. Social media has now given everyone a feedback channel that customer service organizations can harness to improve offerings and stay competitive. Perficient recommends […]

We often hear the phrase “Seek first to understand and then to be understood” or are told to actively listen. While these are important, often time it’s simply not tactical enough. Too often what we hear is skewed by the filters that we (and our audiences) apply. So how do we ensure what we say […]

A couple years ago I Googled something along the lines of “how to optimize my time” or “top ten ways to stay productive” and stumbled upon a 2015 Harvard Business Review assessment that gauged productivity styles (found here). Jackpot! I was eager for direction on how to stay productive throughout the day because what worked […]

In Part 2 of this Oracle Project series I discussed Project Type Classes. Here, in Part 3, I will discuss the Oracle Projects Calendar options available and how they benefit your company. The primary driver of which option is time card entry followed by reporting requirements. Your Oracle Projects Calendar options are: a duplicate of […]

Microsoft Word has long offered support for loading images and templates over the network.  This is a great feature within corporate environments because it facilitates the reuse of assets like logos and corporate document templates.  Unfortunately, these features can be abused by bad actors to obtain operational intelligence on individuals, or even to steal credentials.  […]

Is Facebook getting ready to launch a Facecoin ICO? Probably not. A number of outlets are reporting that Facebook is planning on launching its own cryptocurrency, but that may just be a particularly narrow interpretation of blockchain from the people reporting this story. At this point, we do know there is movement at Facebook related to blockchain and blockchain […]

Digital innovation continues to disrupt industries at lightning speed. Today’s organizations are transforming their entire business – from strategy to operations, technology to culture – to better deliver value to their customers. In 2017, we compiled the top 10 trends leaders needed to know when it came to their digital transformation journey. In this 10-week […]