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Join us at Digital Commerce 360’s EnvisionB2B 2022

We are excited to announce that Karie Daudt, Director of Commerce Strategy, and Justin Racine, Director of Commerce Consulting, will speak at Digital Commerce 360’s EnvisionB2B in Chicago, Illinois. EnvisionB2B is an in-person conference that connects ecommerce experts and researchers to B2B professionals to help them build and maintain a digital B2B strategy that speaks to their […]

What Your Digital Commerce Strategy Means to Your Company

Last week, we introduced our blog series on insurance commerce. We discussed the need to consider all the commerce activities that take place before the customer engages in a purchase. First, You’ll Need a Strategy There are many versions of the famous quote that says, “Strategy without execution is a dream, and execution without strategy […]

How to Add Help Desk Contact Information to a Help Pane in Office 365

This tutorial walks you through how to add a customized help desk information to the Office 365 help pane. It’s a simple feature and a good way to inform your users on support information for SharePoint and Microsoft Office 365. By enabling this, users will be able to select the help button or the “?” […]

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Why the Shopping Cart is Irrelevant in Insurance

In our previous blogs, we’ve documented how insurance is a complicated product for the traditional commerce process. Let’s recap what we’ve covered: It’s a product mandated by the state, financial institutions, and professions for many parts of life – driving, homeownership, rental, professional liability, and others. But it’s not a product that most of us […]

Are Private Digital Sales The Future of Customer Experience Bliss?

A recent Forbes article explored this and last year’s challenges pertaining to inventory stock levels and availability. In case you forgot, last year and the previous year offered tough times for retailers, as the pandemic increased the time it takes to get products from overseas, thus providing a below-average customer experience for folks looking to […]

A Digital Mindset: The Key to an Enhanced Strategy for Insurance Commerce

The connection between technology and consumers in the insurance industry has never been more relevant. Although the insurance industry was already facing rising competition and customer expectations, the global pandemic forced our industry to take legacy processes and technologies, and transition to “digital” seemingly overnight.  With the rise in vaccination rates and a hopeful return […]

How to Create a Test Plan Using Azure DevOps

Azure Test Plans, a service launched with Azure DevOps, provides a browser-based test management solution for exploratory, planned manual, and user acceptance testing. Azure Test Plans also provides a browser extension for exploratory testing and gathering feedback from stakeholders An Azure DevOps test plan is divided into three sections: Test Plan – The container to group […]

The Importance of Third-Party Integrations for Ecommerce Websites

When setting up an online store or marketplace, you must consider the complete business process system. You must determine which services your resource will use and examine third-party integration alternatives throughout the development stage. Please see below a list of integrations to add to a B2B marketplace website or any other ecommerce resource. Payment Integrations […]

Why Your Physical Storefront is More Important than You Think in an Omni-Channel Digital Strategy

When it comes to delivering exceptional experiences in 2022 and beyond, physical store locations will become a focal point for businesses. Now, I can hear and feel the skepticism as you read this – why the heck would someone still want to have a physical storefront when they could just build an ecommerce website and […]

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Lead With Intention: Recapping Women in Digital 2022

On International Women’s Day, we recently recognized and celebrated women around the world. In honor of this day, Perficient and Adobe collaborated to host the sixth annual Women in Digital panel. While this event typically coincides with Adobe Summit, we were delighted to host 170 people during the live virtual event. (If you weren’t able […]

How to Set Up Optimizely Spire on a Developer Environment

Optimizely B2B Commerce has recently introduced Spire CMS to achieve user experience (UX) and performance benefit for its content management system (CMS). Spire makes use of React/Redux technologies, which results in a faster page load time than the Classic CMS. The existing CMS, which is based on an older version of AngularJS, will now be […]

Planning The Finances Is Not Easy

Perficient, Adobe, and Forter Discuss Consumer Expectations in 2022 [On-Demand Webinar]

Consumers have more access to goods and services than ever with unlimited merchant options. These options have accelerated the shift in eCommerce as well as evolved the needs, preferences, and expectations of today’s digital-first consumer. Brands must pivot and stay on top of these behavioral changes to maintain a competitive advantage. To better understand the […]

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