Garrett Hill, Author at Perficient Blogs
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Garrett Hill

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Charging the Utilities Industry with New Technology

Business models change. The utilities industry is no different. Utilities companies are performing business transactions and processes differently today than they did 20 years ago. And 20 years from now, the industry will be very different. But for today, let’s focus on the current trends, including grid modernization, the rise of digital transformation, implementing digital twins, […]

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Engage Millennials with Better Banking

Exploring what’s essential to consumers is a primary step to gaining, retaining, and cross-selling in the banking industry. However, millennial stereotypes regularly fool financial institutions, botching their marketing strategies with incorrect beliefs. Case in point: it turns out millennials enjoy physical branch visits just as much as Gen Xers and Baby Boomers. Nonetheless, most financial […]

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How the Telecommunications Industry is Positioned for Greatness

Change happens in the business world. The telecommunications industry is a principal example of the fluid, dynamic and rapidly evolving business environment. The dividers between telecommunications, technology and entertainment are becoming less-and-less prevalent; thus creating an entirely new telecommunications industry. Blockchain Technologies Blockchain in the telecommunications industry isn’t a crazy idea to fathom at all. […]

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Consumer Goods Brands are Optimizing Omnichannel Strategies

Currently, customers are engaging with brands like never before. Consumers continue to look for top reviews, consistent messaging, and a seamless experience for their shopping routine. Customers have the ability to engage with companies instantaneously, and also, change their mind just as quick. This engagement proves why companies must implement effective omnichannel strategies. Implementing new […]

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Self-Driving Trucks Will Deliver Mail to the Southwest

The United States Postal Service (USPS) looks forward to a two-week trial using self-driving freight carriers supplied by an autonomous trucking firm. As the Old Saying Goes… “Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds.” This is the motto of the USPS. […]

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Dealerships Provide Luxury Through an Omnichannel Experience

Automotive dealerships are changing the searching and purchasing process. These dealerships are taking steps to implement a new omnichannel experience. Think back to the last time you bought a car. About your experience as a customer; thinking about vehicle details you are looking for, visiting dealerships, haggling with price or financing. Keep in mind, everybody […]

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Retail Checkout: Who’s Doing it Right?

It’s no secret that cashiers at retailers are starting to be replaced by self-checkout options. The rise and success of Amazon Go has the retail industry adopting new technologies to remain contenders in customer satisfaction. The majority of big chain retail establishments are implementing new checkout options: express checkout, curbside pick-up, registers for customers to […]

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Utilities Companies Are Getting Smart

Our world thrives on power. Energy keeps our daily lives going. Whether its coal, gas or electricity, we always need power. Like He-Man said, “I have the power!” However, power isn’t unlimited and also requires great care from the companies providing it. Utilities companies are currently overhauling their systems to provide more efficient power systems […]

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5G: A New Frontier of Connectability

5G is here! Well, kind of. Industry-leading telecommunication companies Verizon and AT&T both initiated preliminary 5G services in late 2018. Right now the service is more about bragging rights and who can bring the technology to the table first. The important race begins now, since the technology is a reality. 5G is the fifth generation […]

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Right Around The Corner: Oracle Health Sciences Connect 2019

Oracle Health Sciences Connect is a unique conference that brings thought leaders together to share deep industry knowledge and best practices that revolve around clinical and safety applications. This year, the event takes place in Philadelphia from April 9–10, 2019. Perficient will deliver three presentations throughout the conference, and we invite all of you to […]

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How AI Improves Customer Care in Financial Services

It’s safe to say that artificial intelligence (AI) has established itself in the business world. Think of it as part of a company that is always working and doesn’t take time off. The efficiencies AI presents are so tremendous that it is expected to result in more than $1 trillion in savings in the industry. […]

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Three Ways Automation is Transforming the Automotive Industry

The automotive industry is continuously producing innovations that feature and support wireless connectivity, sensors, AI, smart infrastructures, and automation. These innovations have seeped into many areas of the industry, from the buying process to driving to servicing. What’s fascinating is that many of the current and emerging trends share the same common denominator, and that […]

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Oral-B Implements AI-Powered Toothbrush to Enhance Mouth Hygiene

It’s no secret that artificial intelligence (AI) is working its way into every industry day-by-day. Oral health is no different. Recently Oral-B introduced an electric toothbrush that uses AI to track how people brush their teeth and offers personalized tips on oral hygiene. The toothbrush’s programming features thousands of brushing patterns to recognize each user’s […]

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Are Consumers Subscribing to Easier Shopping?

Consumer buying trends are consistently changing; from purchases, in-store assistance, to mobile shopping, and now monthly subscriptions. In today’s technologically advanced society, the consumer purchasing process is consistently adapting to the hectic lifestyle of the consumer. Through these new waves of shopping experiences, consumers are optimizing their efforts in subscription purchases. Approximately 15% of online […]

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Storms Offer Utility Companies an Opportunity to Shine

The world is random, and the future is unknown. We are continuously adapting to remain up-to-date and connected at all times through an omnichannel experience. Still, with the most advanced proactive measures, sometimes things happen. Think about this. A massive storm hits and power outages strike across an entire state. First responders are out in […]

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Could a Digital Transformation Have Saved Payless ShoeSource?

More people are opting to shop online rather than in stores. This trend comes from the ease and convenience of online shopping. At the click of a button, many consumer goods can be delivered within a week. This, alone, grabs the attention of consumers because it doesn’t interfere with their routine. Recently Payless ShoeSource filed […]

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Trends in Financial Services: A Look Back—and Ahead

Every day, we sit at our computers and read the constant flow of headlines that cross the wires. In our meetings, we hear about our competitors, from what they are working on to how they are getting it done. It is these stories that drive organizations to innovate and perform better. It is these conversations […]

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Trends in Manufacturing: A Look Back—and Ahead

Every day, we sit at our computers and read the constant flow of headlines that cross the wires. In our meetings, we hear about our competitors, from what they are working on to how they are getting it done. It is these stories that drive organizations to innovate and perform better. It is these conversations […]

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Trends in Oil, Gas, and Mining: A Look Back—and Ahead

Every day, we sit at our computers and read the constant flow of headlines that cross the wires. In our meetings, we hear about our competitors, from what they are working on to how they are getting it done. It is these stories that drive organizations to innovate and perform better. It is these conversations […]

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Use the Internet of Things to Your Advantage in Healthcare

To make big data successful in data accumulation, a company must be able to handle a diverse variety of possibly un-matching data from disparate sources, or the Internet of Things (IoT). IoT features a grid of everyday objects, including industrial machines to devices that are wearable. These things are forming a network by using built-in […]

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