David Allen

Blogs from this Author

What Has Helped Our Healthcare Clients Most Rapidly Respond to COVID-19

When the COVID-19 pandemic struck, the reality quickly became apparent that many healthcare organizations were ill-equipped to fight the COVID-19 battle. Healthcare has been stretched to new limits in inpatient volume, equipment shortages, and the sheer number of calls, emails, and inquiries coming from the patients/members, media, and government. So what has helped healthcare clients […]

Covid19 Rapid Response Guide Cover Image Blogratio

[Guide] Digital Health Jump Starts: Build Payor/Provider Resilience During COVID-19

COVID-19 appears certain to be a long-term challenge, with successive, overlapping waves of surge and retreat. Healthcare providers and payors remain immersed in the pandemic. Deaths and hospital admissions are well above normal levels, requiring emergency response measures to manage and care for thousands of patients. Many questions, nuanced by geographic and demographic considerations remain: […]

Digital Health Governance is at a Premium

Previously, I highlighted artificial intelligence, and all the opportunities it brings to the industry. In the final blog of this series we explore data governance and its role in digital health. Given the other four trends, one of the biggest challenges will continue to be obtaining executive buy-in for digital health initiatives. That means actively […]

AI Cements its Place at the Digital Health Table

My previous blog installment described the opportunities with better analytics and patient experience. This blog will highlight artificial intelligence (AI), and all the opportunities it brings to the industry. Despite the myriad of trend articles claiming a seismic change in healthcare as a result of AI applications, the reality of the impact we see is […]

Maturing Collaborative Culture Drives Analytics and Experience

My last blog in this series outlined virtual consults and the major role they play today in the patient experience. Today, I focus on the opportunities with better analytics and patient experience. The emerging Salesforce/Cerner relationship is one of many indicators of a new paradigm in the culture of—as much as of the mechanics of—interoperability. […]

Virtual Consults are the Norm in Digital Health, So What’s Next?

Previously, I highlighted the importance of patient personalization. My next blog in this series outlines virtual consults and the major role they play today in the patient experience. For years, projecting the market for virtual health was an exercise in futility. But virtual consults have finally become a relatively normalized component of healthcare delivery, albeit […]

Patient Personalization: A Digital Health Trend

In my last post, we discussed the challenges healthcare provider’s face. This post highlights the importance of patient personalization. Achieving lofty patient experience goals remains an elusive goal for many healthcare organizations. In the portal domain, for example, 63% of patients in a recent Health Affairs study reported they had not used a patient portal […]

[Guide] Top 5 Digital Health Trends for Providers – The Challenge

This blog series highlights the top five digital health trends for providers. This post looks at the challenges providers face. Healthcare continues to face fundamental disruption as the industry navigates an uncertain path toward value and outcome-based care. Achieving the goals of these models requires the adoption of novel processes, tools, and technologies, all of […]

Creating a Platform for Digital Health Innovation – Google Cloud at HIMSS 2019

This week is HIMSS 2019 bringing together more than 45,000 health information and technology professionals, clinicians, executives and vendors from around the world in Orlando, FL. In the session “Creating a platform for digital health innovation”  it was great to learn about Google Cloud’s vision for a digital health platform with Jameson Rogers, PhD, Product […]

The Challenge of False-Positive Test Results: Digital Health

Envision an organization that is a recognized leader in digital, broadly defined. It has mobile, web, and a social presence that is second to none. The organization has been conducting virtual consults for seven years. It was a pioneer in tele-dermatology. Its revenue cycle management team is so effective that it sells it as a […]

The Challenge of Shiny Object Syndrome: Digital Health Innovation

Healthcare professionals are deeply personally committed to better experiences, journeys, and outcomes for their patients, members, and consumers. Physicians at the forefront of their domains, with access and input to life-changing discoveries, are keen to put new tools to work today, not tomorrow. The same is true of nurses, engineers, data scientists, and myriad talented […]

The Challenge of Fractured Governance: Digital Health Innovation

Once upon a time, it was simple. The IT department took care of technology implementations and kept the trains (emails) running. Marketing had a distinct set of tools, operating within relatively clear parameters. Clinical applications operated in their own silos, and that was just fine. Operational and workflow systems had their own idiosyncrasies. Imperfect, but […]

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