Coveo Impact is where customers and partners come together to share and learn how AI-powered search provides real business value. This year the cognitive search-focused conference will be held in San Francisco May 22-24, 2019. The Coveo Impact 2019 agenda is packed full of educational sessions that focus on how to improve relevance to support […]
Posts Tagged ‘machine learning’
New Adobe Sensei Technologies in Marketing
Anthony Ching from Adobe presented a session titled New Adobe Sensei Technologies to Power Your Marketing Lifecycle during Adobe Summit. Only about half of the audience claimed to use Artificial Intelligence/Machine Learning in their marketing lifecycle. What inhibits others from using AI/ML? Some people don’t have data scientists, while others didn’t think the technology was […]
AI Adoption and How to Thrive in The 4th Industrial Revolution
We live in a fantastic era of automated cars, drones delivering packages, chatbots taking fast food orders, and a new generation of robots’ co-existence with humans referred to as the 4th industrial revolution. AI has become an integral part of every discussion that I am in with a CXO. It’s always on their top five […]
Six Trends Moving the Needle in Customer Care: AI, VCAs, Chatbots
Consumers are digitally savvy, well informed, and more demanding than ever. Not investing in resources that digitally transform customer care will become a competitive disadvantage. This series explores six technology trends for delivering smarter and more strategic customer care. Trend #4: AI, VCAs, Chatbots: The Future of Customer Care If you’re tasked with evolving your firm’s customer […]
Welcome to the Period of Augmented Analytics
According to Gartner, Augmented Analytics Is the future of Data and Analytics – the next disruption in Analytics and Business Intelligence. It’s the capability of automating insights using machine learning and natural-language generation. If we look back over the last two decades, there are three different waves in the Analytics and Business Intelligence space. Analytics […]
Meet Perficient’s Chief Strategists: Christine Livingston
Thrilling our clients with innovation and impact – it’s not just rhetoric. This belief is instrumental for our clients’ success. In 2018, we announced the first class of Chief Strategists, who provide vision and leadership to help our clients remain competitive. Get to know each of our strategists as they share their unique insights on […]
Six Trends Moving the Needle in Customer Care: Analytics
Consumers are digitally savvy, well informed, and more demanding than ever. Not investing in resources that digitally transform customer care will become a competitive disadvantage. This series explores six technology trends for delivering smarter and more strategic customer care. Trend #1: Analytics Help You Anticipate Customer Needs Data and analytics go hand in hand to […]
Driving Digital Transformation with ML in Oracle Analytics [Webinar]
The adoption of machine learning (ML) is increasing at near-breakneck speed. As organizations seek innovative ideas on how to improve the business, Oracle Analytics Cloud with ML capabilities is leading the charge. With built-in drag-and-drop functions into visualizations and autonomous prediction execution, Oracle Analytics puts the power of machine learning in your hands. Join us […]
Digital Intelligence and the Role of Data in Personalization
Welcome to 2019 where things take an interesting turn, or, materialize as predicated for so long. In a data-driven environment, it is no surprise that this year Information Executives (CIO, CDO, CTO, CAO) focus on the following topics according to IDG, Gartner, CIO, and Forrester: Trying to figure out ways to increase IT Budget to […]
Use Intelligent Content to Create Incredible Experiences
Artificial Intelligence (AI) affects our lives in unexpected ways every day. Machine learning has changed the method and speed that companies can deliver personalized content. And because of this, expectations are consistently increasing across all industries. In a recent guide that we created together with Adobe, we take a closer look at how you can […]
Trust Must Be Earned at Every Point During the Client Experience
Whether you think Facebook users don’t understand what information of theirs is subject to disclosure (user’s fault) or Facebook needs to provide more education and acknowledgement of risk to its users (Facebook’s fault), no one can argue it’s been a rocky year for the company as it works to regain user trust. In the rush […]
The Top New Features in Sitecore 9.1 and Why They Matter
Sitecore 9.1 is upon us, and there’s plenty of new features to get developers (including those front-end teams!), marketers, and businesses excited about. Like most major dot-releases, Sitecore 9.1 brings additional stability and bug fixes to the platform, while rolling out significant features that will create a lasting impact on the platforms for years to […]