Posts Tagged ‘Automation’

Personalization challenges often relate to data. Data drives the solutions needed to deliver personalized experiences, making your data practices and governance a critical piece of the puzzle. Unfortunately, more data doesn’t necessarily create more value. What’s more important than how much data you have is knowing when to leverage data (Gartner). Here are a few […]

Robotic Process Automation (RPA) Robotics is nothing but computers that imitate human actions. They introduce automation, which means tasks are done without human intervention. Some common RPA examples and use cases we encounter include automation of data entry, data extraction, and invoice processing. There are additional examples of RPA use cases automating tasks in different […]

This is a series covering the new products released to the public by Appian during Appian World 2022.  Read the first blog here.   Traditional Process Mining Process mining is an intricate system where the goal is to turn data into actionable insights.  Traditionally, Process mining follows a three-step process to make your data useable […]

This is a series covering the new products released to the public by Appian during Appian World 2022.     Appian World is a place where businesses and technology leaders can connect, share ideas, learn about innovative business solutions, listen to featured speaker Malala Yousafzai, and hear about new products on the market from Appian. […]

  The medical information (MI) call center is part of a complex pharmacovigilance system. It may be the only opportunity to gather adverse and product quality data. It’s imperative that it operate efficiently. With a growing number of calls, it’s easy for a center to overrun. That can lead to team burn out, long wait […]

Challenges with Manual Testing in ServiceNow In most cases, people start with manual testing in ServiceNow. Over time, as implementation scope increases, they end up with a huge number of manual test cases, which are very difficult to maintain and execute as part of regression testing for every small change or build deployment. Manual testing […]

Payers are transforming processes, technology, and teams to better attract, retain, and engage consumers, yet siloed data and disparate point solutions continue to challenge momentum. Our thought leaders in CRM and digital health, Michael Porter and David Allen, recently addressed these challenges in a session titled “Improve Outcomes, Drive Growth, Boost Experiences: Pragmatic, Revolutionary CRM” […]

Digital process automation (DPA), also called process orchestration, leverages digital technology to perform a task in order to accomplish a workflow or function, such as the loan process at a bank. With DPA, you can define event-driven business rules that provide a streamlined next step for all processes within your enterprise. As enterprises continue to […]

Intelligent automation connects digital process automation (DPA), robotic process automation (RPA), and artificial intelligence (AI) to provide efficient and intelligent processes and align all aspects of your organization with the vision of constant process improvement, technological integration, and increasing customer value. Yesterday, Perficient’s General Manager of Automation along with our Principal & Chief Strategist of […]

On September 9th, President Biden announced a new action plan to address the latest rise in coronavirus cases and the slowing pace of COVID-19 vaccinations. The Department of Labor’s Occupational Safety and Health Administration (OSHA) is developing a rule that will require all employers with 100 or more employees to ensure their workforce is fully […]

Harvard Business Review defines the New Experience Economy as the fourth evolution of economic value, which includes commodities, products, services, and now, experiences. It is at this point where the product is most differentiated and pricing most premium. In a commoditizing marketplace such as personal lines, a personal experience is an opportunity for carriers to […]

The Automate Everything series was written by Rebekah Williamson and Taylon Hammons Automating the manual process for extracting forms sent through email reduces late submittals and inbox clutter. Modernize the way you process email attachments by leveraging Power Automate with Power Apps AI Builder. Using these no-code tools, you can set up a flow to automatically download forms received from email into your OneDrive. Additionally, you can extract data from the form and input […]