Platforms and Technology

Perficient’s Key Takeaways: The Forrester Wave™: Digital Process Automation Software, Q4 2021

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Digital process automation (DPA), also called process orchestration, leverages digital technology to perform a task in order to accomplish a workflow or function, such as the loan process at a bank. With DPA, you can define event-driven business rules that provide a streamlined next step for all processes within your enterprise.

As enterprises continue to invest in automation, selecting the vendor with the right platform to meet your business’ demands is paramount.

The Forrester Wave™: Digital Process Automation Software, Q4 2021

In The Forrester Wave™: Digital Process Automation Software, Q4 2021, Forrester identified fourteen of the most significant providers that offer DPA software solutions for application development professionals. Forrester evaluated the top vendors in the market against twenty-three different criteria, covering current offering, strategy, and market presence. The report also provides analysis and comparisons of each provider to help companies find the right DPA solution for their needs.

In the report, Forrester recommends that application development professionals work with DPA software outfitted with a suite of features for robotic process automation (RPA), embedded task managed, artificial intelligence (AI), machine learning (ML), content intelligence, scalability, low-code development, and more. Using a general-use low-code solution is also recommended unless your organization has a particularly sophisticated use case.

Learn More About Perficient

Perficient is proud to partner with Pega, IBM, Appian, Microsoft, and ServiceNow, all of whom were Leaders in The Forrester Wave™ report, to address the key elements of intelligent automation with their best-in-class product offerings. Each enterprise’s needs differ, but we can help you determine the product or system for your particular use case. We also provide readiness evaluations, business case development, implementation and migration services, and rapid development and pilots.

Visit our Intelligent Automation page to learn about our partnerships and solutions.

Get the Report

To find out more, the report is available to Forrester subscribers and for purchase. You will learn which business challenges leaders are looking to solve with DPA, understand the capabilities critical for DPA vendors, and get detailed analyses of the top DPA vendors in the marketplace.

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Mary Porter

Mary Porter is a Marketing Coordinator at Perficient. She is on the Partner Marketing Team, aligned to Google, VMware, Boomi, Appian, Pega, and partner-specific DevOps, and is based in the St. Louis office.

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