This article will help you to understand how to insert records into AWS dynamo DB with the help of the lambda function. What is Dynamo DB? Amazon DynamoDB is a fully managed NoSQL database service that allows to the creation of database tables that can store and retrieve any amount of data. It automatically manages the […]
Posts Tagged ‘Amazon AWS’
Create S3 Event Notification using AWS Lambda Function
We will learn how to create S3 event notifications using AWS Lambda functions in this blog. Firstly, we will get acquainted with AWS S3 Event Notification and briefly explain AWS Lambda Functions. AWS S3 Event Notification Using Amazon S3 Event Notifications, you can be notified when certain events occur in your S3 bucket. Configure Amazon […]
Sending and Receiving an event through EventBridge with Multiple Targets
In this context, we will show how to send an event using custom rule and retrieve an event by adding target. Here I have added two targets which is simple pub/sub implementation as Amazon SNS as our publishing service, Amazon SQS as a subscriber and monitor the success event logs using AWS CloudWatch in EVENTBRIDGE. […]
Tune the dials to optimize your Spark machine learning pipeline
Tuning Spark for your machine learning pipeline can be a complex and time consuming process. Store and compute play a different role for your Spark cluster in different stages of your machine learning pipeline. Spark defaults are never the right way to go. It makes more sense to know what settings are most effective at […]
Can Digital Solutions Help Us Understand and Battle COVID-19?
How can we use digital technologies to combat the spread of COVID-19? To use a recent industry analogy, the virus moves along its own supply chain, from source to recipient (person to person), often with many individual cases occurring in clusters. These patterns can provide us clues as to how the virus will further propagate. […]
Integrating AWS S3 and Windows PowerShell to Download and Rename Files
Nowadays, many companies are migrating their data to a cloud storage solution rather than on a physical server. Utilizing the cloud has been an increasingly popular solution over the past few years. The advantages of using cloud storage over physical storage include cost-effectivity, always-on availability, increased security, increased mobility, and more. One popular cloud solution […]
Enhanced CCP on Amazon Connect Chat- Video
After the release of Amazon Connect’s chat functionality, we wrote about using it to create your own customized chat experience. The video demo below demonstrates the customized CCP in action. You’ll see how you can use Amazon Connect chat to: Predict what an agent might say based on conversation context Surface back-end information to the […]
Amazon Connect Chat: Disconnect Flow Demystified
Intro This week, Amazon released Chat for Amazon Connect. It’s very exciting to see Amazon Connect now natively supports omnichannel capabilities. Our team was thrilled to try out the new functionality and are we happy to share it with you! We’ve created a series of blog posts to help you adopt chat: Create a simple […]
Building a Basic Inbound Chat Flow in Amazon Connect
Yesterday, Amazon announced their newest feature: web and mobile chat for Amazon Connect. This functionality allows your customers to start a chat with an agent or Amazon Lex bot, step away from it, and resume it up to 24 hours later. It’s an asynchronous interaction and your customers can even switch devices and continue the […]
Amazon Releases Chat for Amazon Connect
Today, Amazon announced its release of chat functionality in Amazon Connect. Supported for both web and mobile, the latest feature extends Amazon’s cloud contact center omnichannel capabilities. This feature allows your customers to start a chat with an agent or Amazon Lex bot, step away from it, and resume it up to 24 hours later. […]
Perficient’s Amazon Connect Team – Ben Yoo
As a member of the Amazon Web Services Partner Network, Perficient combines cloud expertise with the power of AWS to enable quick access to innovative technologies. Clients can spend more time on their core business competencies and less time worrying about the technology behind it. A product within the Amazon Web Services platform, Amazon Connect creates powerful customer service […]
Building a Basic Inbound Contact Center with Amazon Connect
Released in 2017, Amazon Connect makes building a contact center easy and affordable. In this video demo you will learn: What AWS and Amazon Connect are The benefits of using Amazon Connect for your contact center How to set up a basic inbound contact center Watch the video below: For more information on how Perficient […]