Platforms and Technology

Health plan organizations must conquer mountains of data, increasing regulations, and escalating consumer expectations. The digital interactions happening beyond your industry shape customers’ expectations.  That’s why your digital presence matters, so you can offer services to meet their needs wherever they are.  Common Risks and Consequences for Health Plans Not Embracing Digital Transformation: Digital transformation in regulated […]

Most of the time, when performing a site migration, one of the goals is to not lose any website traffic. One thing many don’t realize is that during a site migration is actually the best time do conversion rate optimization to increase traffic. In this episode of the award-winning Here’s Why digital marketing video series, Alex […]

Amid the COVID-19 pandemic, businesses have had to transform how they interact and assist their consumers completely. Many retail or consumer goods businesses have had to switch from traditional, in-person shopping experiences to digital buying. This transition is never the easiest for either party, but businesses must adapt and step up their game when accommodating […]

In these unprecedented times, B2B buyers want to be sure they are staying budget-conscious and aware of all the ways to get a better price on their orders. Companies need to adapt from outdated quoting methods such as in-person, door to door, and over the phone, and transition to sophisticated digital quoting and checkout. Implementing […]

So far in this mini-series, we have covered how to set up the Simple Workflow and how to automatically place newly created items into it. We now need to create a way to limit which Simple Workflow commands are available to users. In this blog post, we will go over the permissions that need to […]

Have you noticed issues in your TEST environment after a patch update for this month? Now, you want to hold off on your PROD environment patch update from oracle. But is it too late to raise a request to Oracle now in a ticket to stop the PROD patch update? You will be happy to […]

Agent Next Status is a nifty upcoming feature in Amazon Connect that allows agents to update their status on an active contact and choose their next status. This is an exciting addition since agents at a busy contact center are routed calls and chats back-to-back. They may not always get the opportunity to switch their […]

The second half of 2020 has been an exciting period for our Microsoft team, with Forrester listing us in four reports that relate to capabilities within our Microsoft practice. These reports range in solutions and showcase the wide range of capabilities that our Microsoft practice holds, ready to help clients with any number of digital […]

In my previous post in this mini-series, I went over the creation of the Simple Workflow and its states. In this post, we will go over how to automatically place Sitecore items into the Draft state upon creation. We will cover two approaches to implementing this: setting the Draft state in the Standard Values of […]

Now that we have covered what a workflow is in Sitecore, let’s jump into configuring workflow states in a custom workflow. Again, the number of workflow states you need is entirely up to the requirements of your business process for getting content approved. This post will walk through the creation of a simple workflow. This […]

An eMarketer article reported that “US B2B Digital Healthcare Ad Spend will grow by 41.2% in 2020 to reach $848.1 million. That is the highest growth rate out of all the sectors for which we track B2B digital ad spending.” Now, I can’t say I’m surprised by this statistic. As eMarketer accurately points out, not […]

In this blog post, I will briefly describe the concept of rebasing and go over how it is done in Visual Studio.   Merging vs. Rebasing When you are merging branches, you simply merge the latest dev branch into your current feature branch as shown in the diagram below. Unlike merging, rebasing “re”-bases the feature […]