Why it is so critical to get the ever-changing business priorities up-to-date for Agile software development teams? Let’s look at a real customer situation to find out. Case Study Here, we will look at a large fin-tech company that has a web-based application that runs on a scaled agile method. On the other side, they […]
Customer Experience + Design
Driving Results with Business Goals, KPIs, and Analytics
In today’s overwhelmingly digital world, it is increasingly difficult for brands to hone in on website goals and objectives that truly drive their business forward. There can be additional challenges when the business’ website data is not accurately tracked or, in some cases, there is an overwhelming amount of data to filter through. Establishing analytics […]
Want to Provide Amazon-Level Personalization? Now You Can.
Building customer satisfaction is crucial to winning satisfied, loyal, long-term customers. Customers appreciate when merchants remember them by name, or make recommendations based on their interests and past interactions. This gets tricky in eCommerce. People will “window shop” or browse leisurely for an hour in a store, but online customers who know exactly what they’re […]
Increase Microsoft Teams Benefits, Part 1: The Set Up
Microsoft is going all-in on Teams, and it’s time your company reaps the benefits! So much is being left on the table, and more potential is waiting to be released. This blog series lays out the secrets to upgrade your team’s usage of MSFT Teams. Taking these steps will transform the tool from “just another chat avenue” to the […]
Sling CMS Version 0.14.0: New Capabilities and Experience Improvements
It’s been a while since the last release of Sling CMS. The latest release, 0.14.0, brings tremendous new capabilities and dramatic improvements to the authoring experience to Sling CMS. New Capabilities Release 0.14.0 brings some exciting new capabilities to supplement the core content management features of Sling CMS to handle common web use cases. […]
Essentials for Your Digital Strategy: Cloud Computing
Delivering seamless, consistent, and engaging experiences starts with a customer-centered digital strategy. This ongoing series explores the characteristics that make up a great digital strategy and how to deliver powerful brand moments that solidify customer loyalty and drive differentiation for your organization. Throughout this series, we’ve focused on several principles, strategies, and technological elements we […]
Perficient Partners with Optimizely for Experimentation with Personalization
We are happy to announce that Perficient has partnered with the new Optimizely Digital Experience Platform DXP to leverage its world-class client-side (Web and Personalization) and server-side (Full Stack) digital experience optimization tools. The Perficient Digital conversion optimization team helps enterprise businesses achieve a successful ROI on tools like Optimizely through training and enablement. We also […]
Value-Based Care Models as Alternatives to Fee for Service
Many major providers did not properly plan for the previous presidential election results. Aetna CEO, Mark Bertolini, according to an article published in the Hartford Courant, sent his team back to the drawing board to develop another plan due to the potential repeal of the Affordable Care Act by the Trump administration. Many Payers are reeling […]
The Evolution of Care Management – Managing Patient Outcomes and Costs
How Payers and Providers are using Population Health Management to improve patient outcomes and manage costs. According to Markets & Markets, the largest market research firm worldwide: “The population health management market is projected to reach USD 42.54 Billion by 2021 from USD 13.85 Billion in 2016, at a CAGR of 25.2% in the next […]
How Can Microsoft Dynamics Marketing Help Boost Email Campaign ROI?
In my last blog post, I introduced our new guide, Improve Consumer Engagement with Microsoft Dynamics 365 Marketing. In this post, I will focus on some enhancements Microsoft Dynamics 365 Marketing provides to email marketing campaigns. Master the Email Basics How often do you receive an email with inconsistent spacing, fonts, and other formatting issues? […]
Revolutionizing Headless Commerce with Elastic Path
“Headless commerce” has quickly become the buzzword of the eCommerce world, but many are unsure of what a headless commerce experience actually entails. Often times, when organizations set out to develop a headless commerce architecture, they fail to consider how business processes and workflows will grow, change, and improve over time. As a result, many […]
Get 25% Off AI Summit NY Passes with Perficient’s Discount Code!
The AI Summit is coming to New York again December 11-12 at the Javits Center. This 2-day conference is jam packed with exclusive content tailored to help attendees dig deeper into implementation opportunities and the challenges they face in their industries. There will be eight tracks with stages covering: Retail Sales & Marketing Finance (Look […]