The challenges in delivering healthcare data solutions that address complex healthcare business problems aren’t obvious when setting sail on an exciting new project. It’s focus a large percentage of your time searching for the latest sophisticated data crunching, machine learning, predictive data analytics tools around that will magically solve all of the problems without fully […]
Design
Oracle BI Data Sync: How to Add a New Fact
Following my previous blog post on how to add a new Dimension to a Data Sync task, this post looks at how to add a Fact and perform a lookup on dimensions while loading the target fact table in a data warehouse using Data Sync. To refer to the blog post on adding a Dimension […]
Hype Cycle for 3 Phases of an Agile Backlog Groom
I was reading about the Gartner Hype Cycle and realized the same curve could be applied to Agile Backlog Groom (or simply Grooming). Grooming is the process for an agile scrum team to absorb new work and add details. Every piece of work, no matter the size, follows this generic evolution. That is, the following […]
How To Set Up a New Salesforce Org
Have a New Salesforce Org? If you purchased a new Salesforce org, you may be wondering where to begin setting it up. In this blog we’ll explore a few of the essential areas to review and configure to help get you started. When you first sign into your new Salesforce org you will see that […]
3 Steps to Overcoming Communication Barriers
We often hear the phrase “Seek first to understand and then to be understood” or are told to actively listen. While these are important, often time it’s simply not tactical enough. Too often what we hear is skewed by the filters that we (and our audiences) apply. So how do we ensure what we say […]
How We Deliver Salesforce Communities Without Giving Up Vacation
Delivering on a project like this is one that makes the whole team feel good. But how do you do this while still maintaining your sanity, let alone a life outside of work? Obstacle: Faced with a Super-Tight Deadline but it’s a Great Opportunity OpenTable heard about our community expertise and came to us in […]
Speak with the UX/UI Designer of OpenTable’s Community at #CNX18
Join Perficient and other Trailblazers for three days of learning from those who are driving innovation in digital marketing, commerce, and service across all industries. Make sure to check out the session highlighting the Perficient-built customer community and speak to the designer who built it (and completed it in record time). You’ve heard how popular […]
How Microsoft Word “Protected View” Stops Information Leaks
Microsoft Word has long offered support for loading images and templates over the network. This is a great feature within corporate environments because it facilitates the reuse of assets like logos and corporate document templates. Unfortunately, these features can be abused by bad actors to obtain operational intelligence on individuals, or even to steal credentials. […]
Why is the OpenTable Customer Community so Popular?
Newsflash! Customers expect a branded, consistent service experience just about everywhere. (Shocking, right?) While this news is not particularly ground-breaking, the way certain businesses are approaching the customer service challenge is. Customer communities offer a variety of important ways to connect with your customer: you can engage with them, send offers and other helpful information, […]
3 Ways to Use Human-Centered Design Strategy in Healthcare
Innovation in healthcare has become a trending topic in today’s world, with payers, providers, and patients expecting the same level of ease and access from their healthcare systems as they’ve come to expect across other essential services. With the technology driving efficiency in nearly every other aspect of our day-to-day lives, it is long overdue […]
Designing Self-Driving Cars is Like the New Space Race
Designing self-driving cars is like the new space race. Finding the next big startup in autonomous and connected cars is the goal of many established companies and investors. It’s no surprise that companies like Apple, Google, and Uber want to dominate the space. It’s also evident that traditional car manufacturers fear outsiders such as IT […]
How to Use SLDS Design Tokens in a Custom Lightning Community Theme
Have users who want to customize branding, colors and buttons in a Lightning Community? Design tokens are the key. The brand panel in Salesforce Community Builder is equipped with five standard palettes and six color swatches to customize them. Using Lightning design tokens, we can tie these color swatches into a custom Bolt theme, giving […]