Join Perficient and other Trailblazers for three days of learning from those who are driving innovation in digital marketing, commerce, and service across all industries. Make sure to check out the session highlighting the Perficient-built customer community and speak to the designer who built it (and completed it in record time).
You’ve heard how popular the OpenTable community is… Now find out how it was built!
Salesforce Community Cloud: Put Your Customer in the Driver’s Seat
Salesforce Connections in Chicago
Thursday, June 14, 2018
11:15 AM – 11:45 AM
McCormick Place, Breakout Room W179B
Good UX Means Good Business
In a world where technology is rapidly advancing and user expectations are rising, it’s no longer enough to have an average user experience; to delight your users and surpass your competition you must strive for the exceptional.
BONUS! The lead designer on this communities project, David Wickland, will on on-site to answer any of your questions. Don’t miss out getting to speak to the mastermind behind these wildly popular communities. Sign up details below.
The world’s leading companies empower customers, partners, and employees to get answers, explore data, and take action on their own terms. Join us to hear how Trailblazers build smart, beautiful, and connected digital experiences with world’s #1 CRM. Learn how to innovate the customer experience with Lightning + built-in processes and deploy faster with Lightning Bolt Solutions for Industries. Get an inside look at the latest features, and see why the world’s leading brands connect with over 200 million customers, partners and employees with Community Cloud.
Salesforce & OpenTable Speakers
- Andrew Barash, Manager, Software Development, OpenTable
- Joe Morse, Master Solution Engineer – Community Cloud, Salesforce
- Vivian Su, Product Marketing Manager, Salesforce
- Judy Tang, Salesforce Sr. Product Manager, OpenTable
You Should Attend This Session if You Work In…
Roles: Marketing, Service & Support, Customer Service/Experience
Products: Marketing Cloud, Community Cloud, Lightning Platform
Industries: Financial Services, Manufacturing, Retail
Themes: Emerging Trends, AI & Personalization, Customer Self Service
We will see you in Chicago at Connections 2018!