Research and Studies

Perficient was included in Forrester’s recent report, “Now Tech: Digital Process Automation Services, Q3 2020, Forrester’s Overview of 20 Digital Process Automation Service Providers.” The new report provides an overview of technology service providers and assists global clients in identifying possible partners to support the transition to digital process automation (DPA). DPA services help a company formulate […]

Perficient was listed  in Forrester’s recent report, “The Forrester Wave™: Digital Process Automation Service Providers, Q3 2020, The 13 Providers That Matter Most And How They Stack Up.” The report evaluates 13 service providers and illustrates how each provider measures up and supports application development and delivery (AD&D) professionals. Digital process automation (DPA) services help a company […]

The goal of each business is to meet and exceed customer expectations by accurately fulfilling orders even when against extreme demand. Many organizations choose to fulfill with at least one manual rules-based approach based on factors like proximity. While this may seem like an ideal solution, there are automated supply chain methods companies can implement […]

Ecommerce has revolutionized the way businesses in every industry operate and provides endless possibilities to expand sales channels, grow revenue, and elevate the customer experience. But with digital growth comes new complexities, and many companies are missing out on the benefits of ecommerce due to manual, rule-based order management processes. By shifting your focus to […]

We are excited to announce the launch of our recent study, Get Supply Chain Right! Intelligent Fulfillment Boosts Customer Service And Return On Inventory Investment. This commissioned Forrester Consulting study includes the results from a survey of more than 200 supply chain professionals to gain insights on how intelligent order management and automated supply chains […]

Let’s say it has been ten years since you last implemented your self-service customer portal and it’s starting to show its age. A lot has changed in the portal space since that time and you want to consider a new platform to support your ongoing digital transformation efforts. As you start to research what’s available […]

Transmission Control Protocol (TCP) is a fundamental networking protocol. It is part of the Internet protocol suite and operates in the transport layer. All networking transmissions are broken up into packets. TCP guarantees that all packets arrive, in order, and without errors. This requires a lot of back-and-forth communication (Three-way handshake). Problem occurs when packet is not […]

Here are the results from the fifth of our “Links as a Ranking Factor” studies. We conducted the first of these studies in May 2016 and have been tracking the same query set over time to measure any material shifts in the role of links. In this year’s study, we also expanded our examination of […]

In the first installment of this series, we explored the definitions of “digital” preferred by Perficient clients and other digital professionals. This episode continues our exploration into the nature of digital. We’ll look at the business benefits expected of digital, innovations associated with it, and attitudinal trends shaping investments in digital. Digital by Association In […]

The Information You Need to Thrive in Today’s Google Landscape This study presents never-before-seen information on how Google’s search features impact click-through rate (CTR) behavior in the search results. To our knowledge, this will be the first such study that marries actual rankings data with real clickstream data. Key findings in this report include (but […]

When you hear “digital,” what comes to mind? A smartphone? Your Twitter feed? Maybe this morning’s Peloton session you absolutely crushed? Or perhaps it’s live-editing a Google document with teammates in multiple time zones. Or using AI to coax meaning out of data that not long ago you thought to be worthless. Digital can be […]