Technology Partners

Salesforce provides a huge diversification in a different types of clouds for customer relationship management, i.e., CRM. Salesforce’s Customer Relationship Management (CRM) provides services on Sales Cloud, Marketing Cloud, Commerce Cloud, Service Cloud, Community Cloud (including Chatter), Analytics Cloud. In this segment, we will focus on an overview of Salesforce Service Cloud. Salesforce based its […]

Marketers are no strangers to change. Part of the role means adapting to consumers’ preferences, which are constantly evolving. Furthermore, marketers have gone through a lot of abrupt upheaval in marketing activities this past year, including the cancellation of in-person events. As returning to all in-person events remain up in the air, there are emerging […]

On September 9th, President Biden announced a new action plan to address the latest rise in coronavirus cases and the slowing pace of COVID-19 vaccinations. The Department of Labor’s Occupational Safety and Health Administration (OSHA) is developing a rule that will require all employers with 100 or more employees to ensure their workforce is fully […]

Perficient’s Amazon Connect Experience (PACE) solution amplifies the power of Amazon Connect with several added features and managed services. As we continue to develop and customize our software to your needs, we will post blogs with new features and processes we have added, changed, or fixed. To learn more about PACE, visit our dedicated landing […]

Application modernization and innovation has remained a top priority of enterprises for the past several years. The economic disruption caused by the COVID-19 pandemic (and subsequent aftershocks) has only escalated this priority. In a related post, we recognize the challenges of modernizing and migrating legacy applications, which include “legacy knowledge, custom-built processes, databases, and solutions […]

In the wake of last year’s sudden shift to remote work, businesses made significant changes for frontline workers. Now, companies are preparing for the next normal – hybrid work. A recent Microsoft study defines hybrid work as some employees returning to work in an office while others continue working from home. “Hybrid work isn’t the […]

This is the fifth and final installment in our middleware modernization series. You can read the first installment here, the second installment here, the third installment here, and the fourth installment here. Now that you’ve learned all about middleware and the most common use cases, it’s time to choose a technology partner and software to […]

While everyone knows that companies were moving at a rapid pace to enable commerce solutions in recent years, no one could have expected the dramatic impact the global pandemic has had on businesses in the last 18 months. Businesses were quickly forced to re-think priorities for online commerce and digital enablement and were required to pivot to new channels much faster than anticipated.    Manufacturers and […]

We are excited to welcome Kelly Reck to Perficient as the OneStream Partner Alliance Manager! The Partner Alliance Manager role is focused on the stewardship of our OneStream partnership. Kelly joins our team with over a decade of Corporate Performance Management (CPM) experience and is excited to hit the ground running as a new member […]

Consumer purchasing behavior is ever-evolving due to the Covid-19 pandemic. In response, Adobe announced two new partnerships to meet growing customer demand in order management. The direct integration created with IBM Sterling Order Management and Adobe Commerce will provide merchants with a smooth order fulfillment workflow. In the same way, Adobe has also partnered with Fluent OMS, […]

With COVID-19 as the catalyst for accelerating digital healthcare, this event shed light on a myriad of opportunities for innovators. Besides virtual health visits, healthcare organizations realized that obsolete, fragmented healthcare technologies and manual processes were a thing of the past. As detailed in a related blog, the Microsoft Power Platform offers new ways to […]

This is the fourth installment in our middleware modernization series. You can read the first installment here, the second installment here, and the third installment here. In previous posts, we’ve explored what middleware is, what it does, and how you can use it in your modernization efforts. You’ve learned the basics and now you’re ready […]