Our consultants bring decades of deep industry and technical experience to help our client’s build strategies for an evolving market and solve complex technical challenges. I recently connected with Kaushal Shah, lead business consultant at Perficient to discuss his 20+ years of experience in IT quality, validation, and regulations management. Thanks for joining me today, Kaushal. I’d love to kick […]
Industries
Introducing Salesforce Data Cloud and Einstein GPT for the Financial Services Industry
Salesforce Data Cloud is a real-time, unified data platform that helps businesses connect, harmonize, and engage with their customers. It provides a single view of the customer across all channels, enabling businesses to deliver real-time personalized experiences. Data Cloud is powered by artificial intelligence (AI) and machine learning (ML), which help companies to automate tasks, improve […]
No more checks, please. Your business needs a digital payments strategy.
The digital payments landscape has undergone a significant progression, evolving from a luxury reserved for large enterprises to a necessity for businesses of all sizes. Businesses seek to optimize their operational efficiency as part of their digital transformation. In today’s business environment, physical checks present several challenges that hinder operational efficiency, including time-consuming processing, high […]
Top Industry Trends Ranked by Retail Leaders and Experts
Creating unified customer experiences across all touchpoints and channels is a common goal among retailers, and organizations often talk about being customer-centric and driving towards a personalized, consistent experience. Despite these priorities, many can’t deliver. At our Retail Innovation Conference and Expo workshop “What Should I Do Now Vs. Next: How to Prioritize Your Unified […]
Knowing and Growing Your Customer Base: Strategies for Manufacturers Going Direct to Consumer
As a manufacturer, you likely already understand the importance of customer relationships and building loyalty. As the business landscape shifts, and customers are looking for direct conversations with brands – it’s becoming increasingly necessary to expand your relationships and take your products directly to consumers. In doing so, you’ll be able to grow your customer […]
How Can Regional Insurance Carriers Harness the Power of AI?
In today’s rapidly evolving technological landscape, artificial intelligence (AI) has emerged as a game-changer for various industries. One such industry that will be forced to utilize AI solutions to gain a competitive advantage is the regional insurance carrier industry. By harnessing the power of AI, regional insurance carriers can streamline their operations, enhance customer experience, […]
3 Digital Experience Tips UK Healthcare Leaders Need to Know
Proactive private healthcare providers, insurers, and medtech firms in the UK are thinking about how to ease care experiences for their constituents. Yet this journey becomes all the more complicated as individuals move back and forth between private sector healthcare and the National Health Service (NHS). These unique economic and social aspects of the UK-based […]
A Health Equity Success Story: Building an Inclusive Patient Experience
In the post-pandemic environment, consumers are expecting a more personalized experience. The pandemic exposed long-term, unresolved health disparities, triggering self-reflection across industries (especially in healthcare) to make diversity, equity, and inclusion a priority. Our client wanted to take a proactive approach to ensure that marginalized groups were being reached adequately and equitably by its virtual […]
Don’t Be So Extra: How to Create Healthcare Content for Generation Z
“I just don’t know how to talk to these Generation-Zers.” I’ve heard this sort of sentiment from many healthcare clients. It’s come up more often in the last few years, as members of Generation Z (Gen Z) are engaging more with healthcare providers in the aftermath of the COVID-19 pandemic. My colleague Marlana Voerster has […]
OEMs: Put Customers in the Center of the Automotive Experience
In the new world of automotive – where advanced technologies like generative AI personalization, connectivity, autonomous driving, subscriptions, electrification, and more are taking over – customers have new preferences and demands that OEMs and dealers must address. Ultimately, success will come when the customer is put at the center and asked what they want. The […]
Joint Guidance Provided to Banks to Manage Risks Associated With Third-Party Relationships
It’s not you. It’s the guidance. Perficient provides risk management to more than 500 financial services organizations, many of whom have multiple bank regulators. Often an organization will have a state-charted non-member bank, which has the FDIC as its primary federal regulator. The same organization will typically have a national bank charter, and the OCC […]
Perficient Listed in Forrester Commerce Services Landscape – Recognized Among Notable Vendors
In today’s digital era, it’s crucial for businesses to collaborate with a commerce solution provider capable of revolutionizing B2B and B2C digital omnichannel experiences. To stand out and deliver innovative commerce experiences to consumers, businesses require a comprehensive range of expertise and resources. The Commerce Services Landscape, Q3 2023 Report Every industry is unique and […]