Personalization challenges often relate to data. Data drives the solutions needed to deliver personalized experiences, making your data practices and governance a critical piece of the puzzle. Unfortunately, more data doesn’t necessarily create more value. What’s more important than how much data you have is knowing when to leverage data (Gartner). Here are a few […]
Healthcare
Pass Microsoft Certified Power BI Data Analyst Exam | PL-300
I will be sharing my personal experience with learning Power BI and clearing the PL-300 (Earlier called DA-100) exam. I hope this will help the other aspirants. I would not be compromising the signed NDA; hence no questions will be disclosed in this article. About the Exam : PL-300: Microsoft Power BI Data Analyst Analyzing […]
People of Perficient: Meet Matthew Sikes, Business Analyst
Perficient promotes an inclusive culture where every employee is challenged, championed, and celebrated. I recently sat down with one of our business analysts, Matthew Sikes, to learn more about his role and the culture at Perficient. We discussed how diverse teams, career growth, and collaborative tech savvy colleagues make Perficient a great employer. Matthew, thank […]
Enabling Healthcare Organizations to Address Health Inequity: Promoting DE&I in Healthcare
While organizations are making progress, health inequity is still pervasive across race, gender, age, and income in healthcare. We’re engaging in more and more conversations with healthcare organizations about ways to help you authentically and diligently address diversity, equity, and inclusion (DE&I) across the healthcare experience. A Strategic Approach to Influence Change for DE&I Hospitals […]
The ROI of Personalization in Healthcare
The global pandemic solidified digital health’s vital role in meeting consumer needs. As a result, healthcare payers and providers continue to accelerate their digital capacity in order to meet consumer expectations and ensure business resilience. Digital tools once considered a future-state have now become primary channels for vital care and meaningful customer interactions. Impacts extend […]
Strategies to Boost Post-Pandemic Charitable Giving in Healthcare
The pandemic flipped the script on much of healthcare, and the industry is still grappling with the impact on post-pandemic life. In the hospital world, this is as true for philanthropic departments as it is for clinical care. There is a lot of change in the air, from demographics and giving patterns to use of […]
A MDM Success Story: Streamlining Claims Processing and Payments With Reliable, Centralized Data
Does this sound familiar: you’re running multiple point-of-care systems, each with redundant data points collected. But what happens when there are small variations in how data is captured and processed across these systems? As a healthcare provider client of ours discovered, inconsistent data can reduce revenue realization. It caused claims to be improperly matched and […]
People of Perficient: Meet Theresa Rich, Senior Healthcare Strategist
I recently sat down with Theresa Rich, senior healthcare strategist at Perficient, to discuss how she works to provide value to our healthcare clients. We discussed what makes her work important and the things she values about her colleagues. I loved learning about why she decided to return to healthcare consulting after several years of […]
Perspectives on Achieving Digital Accessibility in the Healthcare Experience
Increasingly, topics like digital responsibility are entering the conversation around digital transformation. “This responsibility has evolved from primarily focusing on data privacy to now include accessibility, diversity, and inclusion as well. Really, it’s about being more proactive, less reactive. You want to take it from being aspirational to ground truth – how do we make […]
People of Perficient: Meet Wayne Ause, Lead Business Consultant
I recently connected with one of our lead business consultants, Wayne Ause, to discuss how he impacts healthcare clients. We discussed what a typical day in this role includes. Perficient promises to challenge, champion, and celebrate our people. I loved hearing Wayne’s thoughts on how Perficient keeps this promise by valuing his voice, and I’m […]
Tips & Insights: Rethink Your Contact Center’s Impact on Healthcare Consumer Satisfaction
In healthcare, individuals are navigating a highly emotional – potentially even uncertain – journey. Which is all the more reason that their experience with your organization’s contact center should be considered as a high-stakes touchpoint. I sat down with three of our strategists to explore this challenge and the opportunity that it creates for consumer […]
8 Capabilities for Agile M&A in Healthcare Organizations
As the numbers of mergers and acquisitions continue to rise, the majority still fail to realize their intended value. Following best-practices and using third party support can help increase your chances of success. Perficient’s wide variety of tools and assets in the following eight capability categories help complement and drive the overall success of a […]