Healthcare

In healthcare, individuals are navigating a highly emotional – potentially even uncertain – journey. Which is all the more reason that their experience with your organization’s contact center should be considered as a high-stakes touchpoint. I sat down with three of our strategists to explore this challenge and the opportunity that it creates for consumer […]

As the numbers of mergers and acquisitions continue to rise, the majority still fail to realize their intended value. Following best-practices and using third party support can help increase your chances of success. Perficient’s wide variety of tools and assets in the following eight capability categories help complement and drive the overall success of a […]

Editor’s Note: This guest blog post comes courtesy of Deepak Rao with DAMSR  All of us can relate to the scenario where a patient spends two hours in a clinic for a 30-minute appointment where the actual time spent with the provider was 10 minutes or less. The patient experience in clinics is not optimal […]

Consumers expect a better and more customized commerce experience, today, especially in healthcare and life sciences. Medical device organizations must work to understand and ease the customer journey to achieve an optimized experience and gain user trust. Caregivers and users of medical devices want a transparent purchasing experience that guides them to the information they […]

Writing good healthcare content that motivates users to convert isn’t easy. It takes time and effort to build trust with a consumer and help them feel comfortable taking the next step with your organization. And there’s one word that will never help you in those efforts. That word should never appear on your consumer-facing website […]

While the number of healthcare M&A transactions continues to recover since the COVID-19 pandemic, the overwhelming majority of organizations still fail to realize their intended M&A value. This is often due to unclearly defined business imperatives, poor program planning, and lack of discipline around establishing necessary initial guardrails. There are however, some best practices that […]

As a registered nurse (RN), I’m in the field of medical and nursing terminologies within electronic health records (EHRs). I understand all too well the impact and benefits that standard healthcare terms contribute to leveraging interoperability and providing healthcare with big data for research and population health, and why it’s a lot easier said than […]

Healthcare organizations play a key role in offering access to care, employing and motivating skilled workers, and acting as social safety nets in their communities. They, along with life sciences organizations, serve on the front lines of addressing health equity. Perficient is dedicated to enabling these organizations to operate equitably in all areas of their […]

Disruptions in recent years have shown how vulnerable medical devices and services are to cybersecurity threats that can endanger patient health, safety, and privacy. In fact, experts have recently concluded that healthcare is one of only two distinctly vulnerable sectors in the face of ransomware attacks. The other is manufacturing, which places our complex industry […]

Market pressures are motivating both hospitals and health systems to seek operational, strategic, or financial value through consolidation. The yearly number of hospital M&A transactions has grown over the past decade. While healthcare M&A slowed due to the COVID-19 pandemic, we are once again starting to see deal volume grow at a rate that’s overwhelming […]

Let’s talk about unicorns. What do unicorns have to do with business? According to Investopedia, a unicorn is an organization that has a valuation of more than $1 billion. No, that doesn’t mean companies like Oracle, Microsoft, or Apple (at least, not anymore). Unicorns are typically technology companies touted as start-ups with no proven track […]

I recently sat down with one of our lead solutions archiects, Lindsey Broadwell Ph.D.. Lindsey has expertise in topics relating to the social determinants of health and a passion for influencing meaningful change. I enjoyed hearing more about her position at Perficient and the role Perficient plays in creating a more equitable healthcare industry, and […]