Commerce

This holiday season, what difference will 3.6 seconds make? For your e-commerce site’s load time, it will mean a significant difference in revenue. Slow page load times directly correlate to decreased profitability and conversions. For example, a page loading in 2.4 seconds converts at 2%, while a page taking 6 seconds to load will only […]

In IBM Sterling OMS, Exception Handling is the procedure for managing deviations from the normal order processing flow – including incorrect pricing, missing information, inventory issues, stock shortages, payment issues, or shipping errors – which require immediate attention to preserve service quality and operational continuity. Retail businesses manage order processing and exception handling through manual […]

What is drop ship? Drop shipping is a one-of-its-kind retail business model where a seller accepts customer orders without keeping inventory on hand. Instead, the seller forwards the order and payment details to a supplier, who then ships the product directly to the customer. This model is popular because it allows retailer to avoid investing in warehouse space, […]

Payment Card Industry (PCI) compliance is a set of security standards established by the major payment providers like Visa and Mastercard. PCI Compliance is to store, retrieve, and transform card holder data securely during the payment process. Organizations that process payments using customers’ card data are required to comply with PCI standards. Compliance with PCI […]

When I started looking for my next car, the questions did not stop at whether to buy an internal combustion engine (ICE), an electric vehicle (EV), or a hybrid. I wanted to be a well-informed buyer before I made my final decision. I wanted to not only know all the information needed to make the […]

In today’s ever-evolving digital landscape, a one-size-fits-all commerce solution has become obsolete. The e-commerce market is more diverse and complex than ever, with businesses facing the challenge of navigating an array of software options, from AI-powered personalization engines to blockchain-based payment systems. As the industry continues its rapid shift towards composable commerce architectures, microservices, and […]

I was given the opportunity to partner with my colleague David Stallsmith to present at B2B Connect in San Diego, CA. We were thrilled to participate in this invite-only conference and host our session, “How to Prioritize Your Direct-to-Consumer (D2C) Capabilities: What Should I Do Now vs Next?” We summarized why D2C is important to […]

IBM OMS (Order Management System) upgrade process is to update an existing OMS system to a newer version. This upgrade can involve updating only OMS application or other dependent applications or software’s. The primary goal of an OMS upgrade is to improve the efficiency, scalability, and performance of order processing. Multi-hop upgrade is to upgrade […]

Omnichannel provides a seamless shopping experience across all channels, including in-store, mobile, and online means providing a consumer with the same inventory, pricing, and promotions across all channels. Availability, Buying, and Customer-service (A.B.C.) are the first building blocks for a great customer experience – Here’s what to consider Availability: Omnichannel starts with retailers’ ability to achieve […]

Transforming voice commerce with Salesforce’s Einstein AI Salesforce Commerce Cloud is a comprehensive, cloud-based e-commerce suite of products designed to help businesses (B2B, B2C, D2C) create seamless shopping experiences across various channels. Among the suite of products, Einstein AI is Salesforce’s advanced artificial intelligence technology, integrated across its suite of products to enhance business processes […]

In today’s digital age, ensuring that your Shopify store is accessible to all users, including those with disabilities, is not just good practice—it’s a legal requirement. The Americans with Disabilities Act (ADA) mandates that businesses provide equal access to all individuals, and this extends to online storefronts. ADA compliance ensures that your e-commerce site is […]

B2B commerce, stands for business-to-business commerce, refers to the online sale of goods or services between businesses such as manufacturers, wholesalers, distributors, and retailers. Shopify Plus offers advanced features specifically designed to cater to the needs of B2B businesses. One of the significant advantages is the ability to create separate storefronts tailored specifically for business […]