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Posts Tagged ‘commerce’

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How Changing My Career and Moving Cross-country During a Global Pandemic Changed My Life

About a year or so ago, I decided that I needed a career change. I’d spent the last 10+ years working as an ecommerce practitioner within the health and medical space, and loved the time that I spent helping our customers. Knowing that I needed a change, I spent some time diving into what I […]

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Perficient Wins IAC Award for Best Consumer Goods Website

Perficient is proud to help our clients provide elevated customer experiences and improve business processes, so it’s great when the work we do for our clients is recognized by leading industry experts. We’re excited to announce that the new B2C site we built for Benchmade Knives was named Best Consumer Goods Website by the Internet […]

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How Digital Solutions Help You Reach Customers in Times of Need

Some business disruptions can be planned for— material shortages, natural disasters, compliance or fulfillment roadblocks. But what about the obstacles we don’t see coming? The impact of the COVID-19 pandemic has touched nearly every business in the world in some way or another, and in the face of such an unprecedented global crisis, many are […]

What COVID-19 has taught us about the value of data

Digital Lifelines, the Weakest Link and True Personalization—Debrief of Digital and COVID-19 (Wk 1)

Tremendous change continues to happen daily as COVID-19 forces all of us into a new reality. As people practice social distancing and are forced to work from home and stores along with other gathering places close, digital channels become a critical connection to the outside world for us as social creatures. Trends are already emerging […]

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3 Ways Retailers Can Remain Agile During Supply Chain Disruption

In the midst of COVID-19, we as individuals are faced with personal challenges, including keeping ourselves and our families safe. For businesses, and especially retailers, the challenges continue as you look to support the struggling economy and maintain sales while in-store traffic is significantly reduced. To remain agile during this time – and during any […]

Did We Plan for This? A Look at B2B Ecommerce Disaster Planning

Do we have a disaster preparedness plan for this? Can we stop our customers from hoarding products? What can we do today? Due to some unfortunate circumstances, the answers to these questions are now needed for B2B businesses, especially those who depend on ecommerce for their day-to-day activities. Though we hope this COVID-19 outbreak will […]

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Catalog System Upgradation from PIM to Sitecore for Websphere Commerce Application

The project was to upgrade and maintain the catalog system from PIM to Sitecore: Earlier catalog data, like category, product, and SKUs were coming to the commerce system from the PIM server. It’s a system that was running for quite some time under a different vendor with code that we inherited. Things are the way […]

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Perficient Earns Adobe Commerce Specialization

Here at Perficient, being an Adobe specialized partner means a lot to us. It says a lot about us too. It’s why we’ve worked tirelessly to achieve specializations in Adobe Analytics, Adobe Advertising Cloud, Adobe Experience Manager (AEM Sites and AEM Run & Operate), and Marketo Engage.  Six Adobe Specializations Today, we’re excited to share […]

Exporting Insite Commerce Data without Admin Assistance

Often times, clients want to empower their customers to export their eCommerce transactions, such as order history, approval lists, and saved orders, and other data, like wish lists and cart lists, by themselves without admin involvement. These features removed dependency on Insite admins, subsequently improving the user experience, efficiency, and overall satisfaction for Insite users. […]

B2B Supply Chain Imperative: Forrester + Perficient’s Perspective

Modern B2B customers have come to expect the same level of service, transparency, and customer service that they receive as consumers in their personal lives. But delivering that kind of experience requires a comprehensive approach to supply chain management, from technology investments to extensive data management integration. Perficient Digital’s order management experts, Pawan Gupta and […]

Episerver Acquires Insite Software

On Monday, December 16, 2019, Insite Software was acquired by Episerver. This acquisition provides significant opportunities for both organizations. Episerver is known for its digital experience, personalization, and marketing automation capabilities. However, Episerver’s digital commerce product has been listed just outside the leaders in the eyes of analysts and the market. Episerver also has limited […]

Angry Customer

A Christmas Carol of a Terrible Customer Experience

As we approach the holidays, I’m reminded of Charles Dickens’ A Christmas Carol, and how Ebenezer Scrooge came to see the light after three ghosts showed him the impact his actions had on himself and those around him, and how he could save his soul and improve the lives of others if he changed his […]

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