Posts Tagged ‘Artificial Intelligence (AI)’

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[Podcast] What If? So What? Episode 7: What if Data Has Become the Customer Experience?

Listen Now! In Episode 7 of the What If? So What? podcast, Jim hosts a special crossover episode with Arvind Murali, Perficient’s Data Chief Strategist, and host of the Perficient podcast Intelligent Data. Jim and Arvind talk about digital and data and how they are shaping the customer experience today. Click The Player To Listen to […]

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[Podcast] What If? So What? Episode 6: What if We Kept the Robots Happy?

Listen Now! In Episode 6 of the What If? So What? podcast, Jim interviews Perficient’s former Chief Strategist for Artificial Intelligence, Christine Livingston, about the state of artificial intelligence today and how organizations are using it to shape customer experiences. Click The Player To Listen to Episode 6 Now Subscribe and Don’t Miss an Episode […]

AI

AI Forecasting just added to IBM Planning Analytics (TM1)

IBM Planning Analytics Workspace Release 2.0.58 news What’s new IBM has released Planning Analytics AI forecasting. This has been a long-awaited feature, as Cognos Analytics has including several aspects of Artificial Intelligence for some time. The new feature can take a time-related set of data and choose from a number of forecasting methods to find […]

Data Business Computer People

Build Employee Face Detection Service with Microsoft Azure Cognitive Services in 3 Steps

What is Face Detection: Face Detection uses biometrics to map our facial features from a live visual or photograph. Microsoft Azure has introduced an enterprise business solution that even a developer with zero knowledge in AI can implement it. Microsoft Face API is a generic solution which can be used for many images recognitions purpose. […]

How to Differentiate Your B2B Products During COVID-19

COVID-19 has completely changed the way B2B businesses sell products to customers. Traditionally a buyer would experience the product and its features first-hand, determine if the product will meet expectations, and make purchases in an office setting. Unfortunately, the ability to safely go through that process is not an option during these unprecedented times. Businesses […]

Conversational Marketing: Old School Meets New School

Why Is Everyone Talking about Conversational Marketing? Conversational Marketing, a term originally coined by the company Drift, has taken on many forms and definitions over the past few years. If you ask five professional marketers the definition and what ‘makes up’ conversational marketing, you may get five different understandings. Is it a variation of personalization? […]

Coronavirus

Coronavirus Pandemic in the Age of Digital

As the Coronavirus pandemic (COVID-19) continues to spread across the US and other countries and the administration announces free testing for the Coronavirus, the markets are also experiencing unusual volatilities. Also, we are seeing fears continue to grow amongst the public with state emergencies being declared, school district closures, and officials advising people to stay […]

Quantum computing is the next wave in technology.

Customer Satisfaction in Financial Services with AI-Powered Search

Providing the ultimate customer satisfaction is the cornerstone of digital transformation. When a customer or potential customer searches your site, providing personalized content is a large factor in the quality of their engagement. In fact, it can make or break the customer experience – and your business. Forcing customers to wade through results and links […]

Healthcare Marketing

5 Examples of Incorporating AI into Healthcare Marketing

Artificial intelligence (AI) has not only created much-anticipated hype but also has many working applications. Although it is in its infancy in healthcare marketing, there is great enthusiasm and potential for its use to innovate and disrupt creating cost savings and greater returns on investment. 90 percent of healthcare executives predict that they will see […]

The Parcel Is On The Conveyor Belt,concept Of Automatic Logistics Management.3d Rendering.

Want to Provide Amazon-Level Personalization? Now You Can.

Building customer satisfaction is crucial to winning satisfied, loyal, long-term customers. Customers appreciate when merchants remember them by name, or make recommendations based on their interests and past interactions. This gets tricky in eCommerce. People will “window shop” or browse leisurely for an hour in a store, but online customers who know exactly what they’re […]

retirement services

Drive Company-Wide Solutions in Retirement Services with AI

Previously, I analyzed fraud detection and content management methods, with the assistance of artificial intelligence (AI). In my final post of this blog series, I explain the opportunities artificial intelligence provides to retirement services transformations. For many 401(k) plans, passing ADP/ACP testing can be a very difficult and challenging endeavor, and there can be severe […]

fraud detection

Fraud Detection and Content Management Efficiencies with AI

My last blog looked at call center optimization and how artificial intelligence (AI) provides an in-depth look into financial advice. In this blog, I analyze fraud detection and content management methods, with the assistance of AI. Fraud Detection In the online and digital world of financial services, fraud has increased and become harder to detect. […]

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