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Direct Routing for Microsoft Teams Deep Dive: Part 2

In part 1 of the Direct Routing for Microsoft Teams Deep Dive, we discussed the foundational call flows from the Teams client. In this article we will continue the discussion by talking about Direct Routing call flow with and without media bypass. Lastly, we will take a look at a high level view of the […]

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Direct Routing for Microsoft Teams Deep Dive: Part 1

A little less than a month ago, Microsoft released Direct Routing for Public Preview. Right around that time, I also wrote a blog post covering Direct Routing at a high level. Today, I’ll be doing a deep dive (4 part series) for all of you Skype for Business/Teams administrators and architects that want to know […]

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InfoComm 2018 – Collaboration Devices for Microsoft Teams

They say, “What happens in Vegas, stays in Vegas.” Although that might be true, Microsoft showcased an enticing portfolio of conferencing and collaborations devices at InfoComm in Las Vegas that is definitely worth spilling all the details! In this article I’ll discuss what Microsoft brought to the table at InfoComm and what this means for […]

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What’s new in Microsoft Teams – June 2018 Updates

Over the last month Microsoft has come out with a slew of new features and functionality for Microsoft Teams! In this article I’ll review some of the exciting news that Microsoft provided throughout the month of May. A lot of this news may have gone on under the radar for most users so I’ll do […]

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Microsoft Teams eDiscovery for Teams users in Exchange Hybrid

Exchange hybrid environment users rejoice! Microsoft Teams now supports eDiscovery, Compliance Content Search, Review and Export for Teams users with your setup! In this article I will discuss: How this setup works Why Microsoft has chosen to support this How you can get enabled if you fit into this group How the heck does this […]

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Setting up SAML SSO with Azure AD and Oracle EPBCS/PBCS

Azure Active Directory (AD) is Microsoft’s directory and Identity and Access Management (IAM) service in the cloud as opposed to ADFS, a Windows on-premise, claims-based Security Token Service (STS). In a Security Assertion Markup Language (SAML) federation however, Azure AD and ADFS are functionally equivalent acting as Identity Provider (IdP) for a Service Provider (SP) such as a […]

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How Microsoft Word “Protected View” Stops Information Leaks

Microsoft Word has long offered support for loading images and templates over the network.  This is a great feature within corporate environments because it facilitates the reuse of assets like logos and corporate document templates.  Unfortunately, these features can be abused by bad actors to obtain operational intelligence on individuals, or even to steal credentials.  […]

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Microsoft Teams Direct Routing Now in Public Preview

Over the past few months Microsoft has discussed the concept of Bring Your Own Trunk (BYOT) which was briefly outlined in their roadmap. Then, in March Microsoft announced this capability to the public and termed this “Direct Routing.” In this article I will quickly recap what Direct Routing entails and then discuss the requirements for […]

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New Retention Policies in Microsoft Teams

Technology is a beautiful thing! It is crazy to think about how far we have come in the last 10 years with regards to our communication capabilities. With all these improvements and enhancements come the need for companies to adapt to that change. Many financial companies are still highly dependent on the traditional communication methods […]

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Teams for Education Updates – May 2018

Teachers do so much for our students, they inspire us, motivate us, and shape our future. As part of Teacher Appreciation Week, Microsoft is thanking our teaching community with some new features within Microsoft Teams for Education. Microsoft has been visiting classrooms around the world to see how teachers and students are using Teams for […]

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What I Learned at Microsoft Build 2018

Microsoft held its popular Build conference in Seattle this week. Microsoft has a lot of different conferences throughout the year, but Build, as the name suggests, is focused on developers, current and future directions of Microsoft development platform and Microsoft cloud technologies. I was lucky enough to attend the conference in person and learn quite […]

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Lightning Flow, Data Security, Summer ’18 Enhancements & More

Top Salesforce Updates You Need to Know Einstein, Lightning & More: What’s New in Salesforce Sales Cloud in Summer ’18 Top 5 Jaw-Dropping Salesforce Communities Summer ’18 Enhancements Why is Data Security Important to Me? Running an Integrated ABM Campaign in 5 Steps Connecting to Salesforce in Outlook Perficient’s Award-Winning Partnership with Salesforce What Organizations […]

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Microsoft is a “Clear Leader” in Cloud Security, Says CEO

During Microsoft’s recent third quarter earnings call, CEO Satya Nadella called the company “a clear leader in cloud security,” while reporting 58% growth in commercial cloud sales. Total sales during Q3 increased by 15.5% to $26.82 billion. Perficient’s chairman and CEO, Jeff Davis, told CRN that our cloud growth has been in line with Microsoft’s, […]

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New date for discontinuation of support for SBC in Exchange UM

Well, Microsoft likes to keep us on our toes. You may remember my blog post from back in February when I stated that Microsoft announced the end of support for Exchange Online Unified Messaging for 3rd party PBX connections via SBC (Session Border Controller) would be “discontinued July of 2018“. Well… Microsoft has changed that date […]

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Every Version of the Microsoft Dynamics Family Explained

I love Microsoft. Between their powerful technology and comprehensive support, I’m never left wanting for functionality or help. But with a legacy of great products as large as theirs—which includes upgrades, updates, and versions of most of their platforms and packages—it’s easy even for hardened Microsoft veterans to get lost in the verbiage and name […]

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Skype For Business 2015 Services Frustration

I recently ran into a problem with a Skype for Business 2015 on-premises deployment where certain services randomly failed to start. After successfully deploying and testing the services it was time to patch the OS and reboot. This is where things became interesting. As you can see from the screen grab below there were specific […]

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April Updates – Microsoft Teams

Microsoft Teams has recently come out with some exciting new features and functionality which makes this hub for teamwork an even more robust tool. In this article I’ll go over some of those updates that have rolled out or are in the process of rolling out over the last few weeks. April Updates for Users […]

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Skype for Business Online Advanced Network Assessment

Perficient partners with Integrated Research to deliver their UC Assessor and Path Insight detailed network and environmental analysis. UC Assessor is a cloud-based tool that is designed to work with not only Skype for Business, but many different vendors such as AudioCodes, Avaya, and Cisco. So, why conduct an advanced network assessment? Here are a […]

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New Microsoft Teams & Skype for Business Admin Center Released

Well you’ve been patiently waiting and Microsoft has finally answered your prayers. The new Microsoft Teams and Skype for Business Admin Center is now in the process of being rolled out across all tenants. If you notice that your tenant still only shows Skype for Business Admin center, no need to worry. Microsoft is rolling […]

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Know Your Limits: Creating Process Flows in Dynamics 365

Dynamics 365 provides amazingly powerful tools for tracking business processes step-by-step, initiating stage-dependent actions, and maintaining strong relationships with clients. Dynamics 365 even comes with a handy drag-and-drop interface for creating and changing Business Process Flows, allowing enormous control over a business’s moving parts. Like any program, this process-creating function places some boundaries on what […]

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