In the video linked below, I am joined by two cybersecurity experts from Ford Motor Company. We discuss the value that threat modeling can bring to DevSecOps by moving things left (forward/sooner). During the discussion, I mention drawing a picture of the process under review; this is explained in more detail in my post about […]
Strategy and Transformation
Moving forward with O365 and Facilitating a Change
Previously, I highlighted three steps a company must take to unlock the business value of Microsoft Office 365 (O365). In the final blog of this series, I explain how to get started with O365 and implement true change. Organizations must continue to transform to keep up with, or exceed, customer, business, and employee expectations. As […]
The Overall Benefits of Cloud Adoption
The following is the tenth blog in a series about why businesses are moving to the cloud to modernize and improve business performance. In this series, we have highlighted the major benefits the cloud brings, including in areas such as innovation, security, and disaster recovery, among others. In this blog, we’re going to summarize those […]
Three Reasons to Work on Cloud Platform Services at Perficient
Perficient is a global consulting company that provides consulting services for digital transformation. Within the cloud computing space, our core competencies are in strategic planning, workload modernization and migration, pipeline automation, and big data. What Does the Cloud Team at Perficient Do? “Our team helps clients leverage cloud technologies from strategic planning through implementation for […]
How Are Banks Implementing Digital Transformation Strategies?
Previously, I analyzed the current themes in banking according to executives. This blog outlines how banks are implementing digital transformation strategies. Digital transformation strategies for banks have, for years, centered attention and investment on frictionless service, personalization, customer journeys, user experience, lean transformation, organizational alignment, emerging business models, FinTech partnerships, and mobile. While this will […]
Z is for ZigZag Strategy
When everyone is doing and saying something similar, it’s a good idea to find a way to stand out from the noise.
A Christmas Carol of a Terrible Customer Experience
As we approach the holidays, I’m reminded of Charles Dickens’ A Christmas Carol, and how Ebenezer Scrooge came to see the light after three ghosts showed him the impact his actions had on himself and those around him, and how he could save his soul and improve the lives of others if he changed his […]
A Case Study in Scaled Agile and Business Prioritization
Why it is so critical to get the ever-changing business priorities up-to-date for Agile software development teams? Let’s look at a real customer situation to find out. Case Study Here, we will look at a large fin-tech company that has a web-based application that runs on a scaled agile method. On the other side, they […]
Driving Results with Business Goals, KPIs, and Analytics
In today’s overwhelmingly digital world, it is increasingly difficult for brands to hone in on website goals and objectives that truly drive their business forward. There can be additional challenges when the business’ website data is not accurately tracked or, in some cases, there is an overwhelming amount of data to filter through. Establishing analytics […]
6 Steps to Unlocking the Business Value of O365 – The Next 3
In my last blog, I highlighted the first three steps a company must take to unlock the business value of Microsoft Office 365 (O365). In this blog, I highlight the next three steps to unlock the value of O365. Establish a Measurement Plan As the adage goes, “If you can’t measure it, you can’t manage […]
5 Current Themes in Banking According to Industry Executives
Previously I reviewed post-digital transformation in banking. This blog analyzes the current themes in banking according to executives. In recent years, five themes generally dominated (and rightly so) what bank executives paid attention to and invested in: 1. Generational Relevance The Millennial generation ushered in a different attitude regarding convenience, access, and responsiveness, and banks […]
Want to Provide Amazon-Level Personalization? Now You Can.
Building customer satisfaction is crucial to winning satisfied, loyal, long-term customers. Customers appreciate when merchants remember them by name, or make recommendations based on their interests and past interactions. This gets tricky in eCommerce. People will “window shop” or browse leisurely for an hour in a store, but online customers who know exactly what they’re […]