Strategy and Transformation

Considering migrating your contact center operations to the cloud? Transitioning from a legacy on-premise solution to a Cloud Contact Center as a Service (CCaaS) platform offers significant advantages, including greater flexibility, scalability, improved customer experience, and potential cost savings. However, the success of this transition depends heavily on selecting the right vendor and ensuring alignment […]

Cloud is easy—until it isn’t. Perficient’s Edge: A Strategic Cloud Partner Focused on Business Outcomes Cloud adoption has skyrocketed. Multi-cloud. Hybrid cloud. AI-optimized workloads. Clients are moving fast, but many are moving blindly. The result? High costs, low returns, and strategies that stall before they scale. That’s why this moment matters. Now, more than ever, […]

We are thrilled to announce that Perficient has been recognized in Forrester’s recent report, “The Connected Product Engineering Services Landscape, Q2 2025.” Forrester defines connected product engineering services providers as:   “Firms that conceive, design, develop, launch, and scale new connected (or embodied) products that combine a physical product with digital applications to directly deliver new […]

The objective of this topic is to explore how the Agile methodology enhances an individual’s agility. This blog highlights how Agile fosters adaptability, responsiveness, and continuous improvement by understanding and implementing Agile principles, practices, and frameworks. The goal is to demonstrate how adopting Agile practices enables teams and individuals to: Effectively manage change Increase collaboration […]

Building on my last post about Delighting the Customer, let’s dive into how to respond to client feedback. A strong feedback loop is mission critical. To keep your client relationships at their best, you need to know what they are thinking. Soliciting Formal Feedback You need to be intentional about requesting feedback regularly and systematically. […]

 “The strength of a nation derives from the integrity of the home.” – Confucius.  A room full of smart people, eyes glinting with the thrill of the future. Words like predictive models, AI-driven insights, and automated decisioning fly across the table like a Wimbledon final. Budgets, approved. Deadlines, drawn. Headlines, dreamed about. But no one […]

Healthcare organizations (HCOs) face mounting pressure to boost operational efficiency, improve health and wellness, and enhance experiences. To drive these outcomes, leaders are aligning enterprise and business goals with digital investments that intelligently automate processes and optimize the health journey.  Clinical intelligence plays a pivotal role in this transformation. It unlocks advanced data-driven insights that […]

There´s no doubt that certifications can speed up and accelerate business growth in many ways. Of course, it´s not the only factor but certainly they play a big part in being a partner-certified consultancy like Perficient is. Certifications provide a reliable technical validation that demonstrates expertise. So, in a competitive market, when a client is […]

As technology continues to advance, patients and care teams expect to seamlessly engage with tools that support better health and accelerate progress. These developments demand the rapid, secure, scalable, and compliant sharing of data.  By aligning enterprise and business goals with digital technology, healthcare organizations (HCOs) can activate strategies for transformative outcomes and improve experiences […]

The Future of Work: Letting AI Handle Responsibility While Humans Maintain Accountability   In today’s rapidly evolving technological landscape, we’re witnessing a fundamental shift in how we conceptualize the division of labor between artificial intelligence and human workers. Rather than viewing AI as simply another tool in our arsenal, forward-thinking organizations are reconsidering the entire […]

From Exploration to Integration When the co-founder and “Senior Maverick” at Wired magazine, Kevin Kelly, speaks, you listen. In our latest episode of What If? So What? Jim Hertzfeld sits down with Kevin Kelly, the Co-Founder of Wired magazine and one of the most respected observers of the digital age. Their conversation spans AI, organizational […]

Data Summit 2025 is just around the corner, and we’re excited to connect, learn, and share ideas with fellow leaders in the data and AI space. As the pace of innovation accelerates, events like this offer a unique opportunity to engage with peers, discover groundbreaking solutions, and discuss the future of data-driven transformation.  We caught […]