The healthcare industry stands at a transformative crossroads with generative AI (GenAI) poised to revolutionize care delivery, operational efficiency, and patient outcomes. Recent MIT Technology Review research indicates that while 88% of organizations are using or experimenting with GenAI, healthcare organizations face unique challenges in implementation. Let’s explore a comprehensive approach to successful GenAI adoption […]
Management Consulting
The Power of Quarterly Business Reviews: How QBRs Drive Growth and Build Client Relationships
Let’s be honest – if you’ve ever thought that Quarterly Business Reviews (or QBRs) were a huge headache, you’re not alone! A QBR is an alignment meeting that’s held every three months between a company like Perficient and its clients. When my director first introduced us to the idea, the team was skeptical. It seemed […]
Data Governance in Banking and Financial Services – Importance, Tools and the Future
Let’s talk about data governance in banking and financial services, one area I have loved working in and in various areas of it … where data isn’t just data, numbers aren’t just numbers … They’re sacred artifacts that need to be protected, documented, and, of course, regulated within an inch of their lives. It’s not […]
4 Guidelines That Helped Me Consult as a Product Owner
The Challenge Knowledge about a product navigates product owners through a maze of complex decisions they need to make regularly. Awareness of the business needs behind a product, the users who will benefit from it, and the functionalities it puts on the table, helps product owners maximize delivered value and successfully collaborate with stakeholders. Such […]
Risk Management Data Strategy – Insights from an Inquisitive Overseer
We are witnessing a sea-change in the way data is managed by banks and financial institutions all over the world. Data being commoditized and, in some cases, even monetized by banks is the order of the day. Though this seems to be at a stage where some more push is required in terms of adoption […]
Environmental, Social and Governance (ESG) and Climate Risk Investing – You must be kidding me?!
“As if there weren’t enough jargons and complex terms to remember for an investor, you are telling me I need to now know about ESG and Climate Risk – You must be kidding me!!” – These are the exact words (with a couple of expletives, that I cannot quote here) – a senior fund administrator […]
The Curse of Perfection – Toil and Trouble
“Double, double toil and trouble,” is a line repeated by the witches in Macbeth as they lay out the ominous prophecies of greatness and dire consequences for the titular character. Macbeth’s ambition envisions a perfect ending though desperate actions and moral weakness ruin it. So too are the misguided actions in pursuit of perfection which […]
Hero, Villain, or Victim? Stories that Sabotage
In 1968, psychiatrist Stephen Karpman modeled what he called the Drama Triangle. With this, he illustrated dysfunctional mindsets that can derail social interactions. The three roles defined in this model are the rescuer (hero), persecutor (villain), and victim. This is another view of the lies we tell ourselves. Since the dawn of history, we’ve loved […]
Embrace Strategic Thinking: 3 Smart Ways to Escape Admin Chaos and Innovate Boldly
Do you ever wish you had more time to focus on strategic thinking, to wrap your arms around a long-term vision, instead of spending your days drowning in administrative tasks? Digging deep into your idea factory takes time and energy, and a never-ending cycle of burn reports, meetings, and timecard approvals can drain both – […]
Your Idea Factory – Quality Innovation from Quantity
Quality innovation is not for the weak at heart! Innovation myths may have you thinking it is for the lucky or the extremely talented – that’s not true. Pablo Picasso said, “Inspiration exists, but it has to find you working.” Thomas Edison quipped, “Opportunity is missed by most people because it is dressed in overalls […]
5 Obtrusive Blockers to Avoid as a Servant Leader
We’ve all heard of servant leadership. The concept of “being a servant” to your teams and treating employees as critical individuals to be cultivated and empowered, has strong merit. However, many organizations fall short, with those at the top of the hierarchy viewing employees as interchangeable cogs in the corporate machine. Instead of diving deep […]
Project Risk Management – Performing a Project Premortem
A powerful, forward-thinking exercise used in project risk management, the project premortem exercise preemptively addresses risks, and helps prevent costly disasters. It ensures that your project stays on track and minimizes the chances of failure. During a premortem the project team collectively imagines that the project has already failed. Instead of waiting for actual failure, […]