Platforms and Technology

This is a question that I am often asked and having seen many successful Optimizely portals, I can absolutely say the answer is yes.  I’ve been amazed by what clients have been able to achieve with portals built on the platform.  In this article, I would like to discuss a few topics that could potentially […]

I have heard many people say, “I’ll just download a screen reader and test that bug”. Using a screen reader takes time and practice to use in a similar way that a user with a disability would use the tool. It’s important to know the keyboard shortcuts as well as understanding how to use them […]

“EXECUTE TEST CASES IN Virtual Machine which are not in your control” A Cloud Service Provider with one of the biggest grids for running Selenium and Appium test cases is Sauce Labs. Multiple operating systems, browsers, mobile emulators, simulators, and even actual devices are supported by Sauce Labs. According to the Sauce Labs Official Website, […]

One of your main, if not the main, organizational goals is to engage with your customers and meet their buying needs and wants. A content and commerce approach can assist your business in this effort by helping you understand what it is you’d truly like to achieve for your company and customers and which internal […]

The web-based Application Programming Interface (API) concept has been around since the ’90s. Due to the need to maintain and grow business, there are now centuries worth of existing code, most of which we define today as monolithic. The thought of change for many companies is daunting at best, if not inconceivable. There are countless […]

It is easier to test MultipartFile upload service in POSTMAN just by selecting multiple files and sending the request. But to test using Java, we need to write multiple lines of code to invoke the request. In this blog, we will discuss about the Java function to invoke MultipartFile upload request and get the response. […]

Apache spark supports many different data formats like Parquet, JSON, CSV, SQL, NoSQL data sources, and plain text files. Generally, we can classify these data formats into three categories: structured, semi-structured, and unstructured data.   Let’s have a brief about each data format: Structured data: An Structured data set is a set of data Data […]

There are many reasons you might want to play a sound in the Flex UI (User Interface). For example: Ringing to indicate an incoming call task and alert the agent Sound notifications for new chat messages to alert an agent who may be handling multiple chats simultaneously Sound to indicate that participants have joined or […]

In today’s blog post, I will walk you through a way in which Contact Lens can enhance your contact center: Amazon Connect Rules! What Are Amazon Connect Rules? As described in the Amazon Connect administrator guide, Amazon Connect Rules allow you to set up actions that are triggered based on conditions. When used in combination […]

A significant driver for needing to change platforms is when your business undergoes a significant digital transformation effort. Typically, a company chooses to undertake a digital transformation because they need to change the experiences their customers have with their brand. Usually, that means some amount of change in systems in order. Reason #5: Your Business […]

The following is the first in a series of blogs on Power Platform Dataflow.  ETL, Data Integration, and Data preparations are the backbone of any business application. Enterprises today generate a massive amount of data in their day-to-day operation. Moreover, this data is messy and comes from different sources and locations, each with its unique […]

REST- ASSURED REST stands for REpresentational State Transfer. It supports Behavior-Driven Development (BDD) syntax like Given, When, and Then notations. It helps us to integrate with testing frameworks like Junit or TestNG.   Code Explanation Given() ‘Given’ keyword, lets you set a background, here, you pass the request headers, query and path param, body, cookies. When() ‘when’ keyword […]