Cloud

Oracle’s support for composite forms will be stopped from May 2021 according to oracle’s update for future.  There are dashboard features that you can take advantage of to convert your composite forms sooner than later. And also if you are executing rulesets using Automate command “runBusinessRule” – you may want to explore “runRuleset” command as […]

Manufacturers face a common challenge when trying to respond to unplanned market events that may impact business financial forecasts as well as sales and operations planning processes: having a single view of the business plan, with the right indicators can improve timeliness of key decisions. Oracle Integrated Business Planning and Execution (IBPX) brings together stakeholders […]

 Data is the greatest asset for any organization. Data architecture modernization provides the ability to understand the information effectively, use the data efficiently for market growth, create new revenues, and gain customer satisfaction.  In today’s world, Data leaders are playing a vital role, and here are the top 10 things they are looking at in […]

Every organization is maximizing its values by enabling data consumption through API. API’s are everywhere, and it’s an integral part of all the applications that we use today.  It’s essential to manage those API as a product. Here are a few tips/suggestions/questions that you need to consider how we approach API product management.  Key takeaways […]

Event driven architecture is creating lot of buzz in the market for all obvious good reasons. If you are building complex business processing applications where the process flows triggers based on an event performed by an action – Event driven style would be a fit. Elasticity , Scalability , Evolutionary and fault tolerance characteristics would […]

Last week, AWS announced the addition of Customer Profiles for Amazon Connect, which allows agents to see the contact history of a customer along with data from external connectors such as Marketo, Salesforce, ServiceNow, and Zendesk at the very beginning of the customer interaction. This empowers agents to have more personalized interactions and increases their […]

The COVID-19 pandemic has challenged the economic and labor markets, impacting all businesses regardless of their size. Crisis response, maintaining safe and operational working conditions, mitigating supply chain disruptions, maintaining liquidity, and deftly responding to shifts in the market have emerged as key focus areas for all businesses. Just as every enterprise has been required […]

Earlier this year, Perficient became a Google Cloud Premier Partner and was named a Google Cloud Healthcare and Life Sciences Expertise Partner in recognition of our demonstrated technical proficiency, expertise, and customer impact with Google Cloud Platform (GCP). We have expanded upon our success with GCP in the healthcare and life sciences markets, and are […]

Health plan organizations must conquer mountains of data, increasing regulations, and escalating consumer expectations. The digital interactions happening beyond your industry shape customers’ expectations.  That’s why your digital presence matters, so you can offer services to meet their needs wherever they are.  Common Risks and Consequences for Health Plans Not Embracing Digital Transformation: Digital transformation in regulated […]

Have you noticed issues in your TEST environment after a patch update for this month? Now, you want to hold off on your PROD environment patch update from oracle. But is it too late to raise a request to Oracle now in a ticket to stop the PROD patch update? You will be happy to […]

Agent Next Status is a nifty upcoming feature in Amazon Connect that allows agents to update their status on an active contact and choose their next status. This is an exciting addition since agents at a busy contact center are routed calls and chats back-to-back. They may not always get the opportunity to switch their […]

The second half of 2020 has been an exciting period for our Microsoft team, with Forrester listing us in four reports that relate to capabilities within our Microsoft practice. These reports range in solutions and showcase the wide range of capabilities that our Microsoft practice holds, ready to help clients with any number of digital […]