Innovation + Product Development

With the abundance of user feedback available to everyone on app stores, online forums, and social media, your company’s mobile and web apps face continuous scrutiny, meaning that user experience (UX) design more important than ever for maintaining a reputation for quality. There are some common UX design mistakes that are easily avoided, such as […]

Ready to get started with Sitecore 9? Installing it can be quick and easy if you have the right tips and tricks. Learn the prerequisite software and configurations you’ll need to install Sitecore 9 and hit the ground running!

Being a paramedic during the formative years of my working life, I’ve been surprised at how many of the lessons that I learned on the job have translated to the business world. There isn’t much I miss from my time in EMS. I did a lot, saw a lot, and my addiction to adrenaline has […]

Companies view great customer reviews as a holy grail of online content. They want to develop customer experiences that nurture positive, 4-star or better reviews in anticipation of greater conversion, order size, loyalty, and sharing across social media. Countless analytics and online behavior reports back up these beliefs, and it is undeniable that customers seek […]

Dennis Gaughan highlighted that, like everything else, how we think of applications will change dramatically.  They don’t go away but the embedded intelligence and the way we develop them must change to keep up with the pace of change. What’s changing: Changing Markets Every industry is seeing change as they digitally transform Companies that you […]

The new website we created for OhioHealth has received industry recognition for the third time since launch with the announcement of the W3 Award winners. The new OhioHealth.com earned a Gold award in the Healthcare Services Website category at the W3 Awards after also earning Creativity International and WebAwards nods earlier this year.  The new […]

At Sitecore Symposium 2018, Linda Baker and Christina Deno from Wyanoke Group and Healio.com talked about how they used natural language processing, semantic tagging and machine learning to enhance the medical content that their company produces. Wyanoke Group provides education and communication services to the healthcare industry.  Healio.com is a clinical news, information and education […]

 Performance engineering is about much more than just ensuring software functionality. As modern technologies have continued to advance along with customer expectations, developing successful software programs and applications now means much more than just writing bug-free code. There is now a much higher demand for user-friendly and scalable interfaces that perform well right from their launch. Performance engineering […]

Jörg Hoh recently wrote an interesting post on Content Architecture where he discussed how expensive JCR Queries could instead be replaced with targeted content structure traversals to allow finding relevant content without searching the whole AEM repository. Unfortunately, from a developer perspective, this means writing a fair amount of boilerplate code to traverse the AEM […]

In order to capture a Photo taken from a PowerApp, we are going to take advantage of the Camera control to capture an image and pass that to a Flow which will save it to SharePoint on OneDrive. The process relies on the workflow expression Base64ToBinary() which we will call within the Flow to convert […]

Sitecore recently announced its Sitecore Experience Awards 2018 category winners, and the competition was intense. There was an unprecedented number of submissions. From those submissions, the selected category winners represent an increasing focus on digital transformation, mobile optimization, and excellent customer service. We are proud to announce that we, alongside our client, Dignity Health, are regional […]

Self-Service Communities Used for Customer Service On the Rise Trends show that customers prefer self-service communities when it comes to accessing support. Customers demand fast service anywhere, anytime. Today, customers have more choice: more products to buy, more information to influence purchasing decisions, and more devices and channels over which to seek customer service. What […]